We needed a new boiler, ours was past expiration date but was still running.We had Jamie come out…read moreto take a look and get us an estimate. He is a superstar. I mean some of the best customer experience/ service I've ever received. He patiently explained things, reviewed options, etc. I wish he could have done the install too. He answered all our questions in the back and forth on the estimate, and the chimney liner we needed and everything. I thought all was clear, we had one miss but overall got the new boiler and crazy fan thing that goes with it (don't love, but needed it). We needed a follow-up visit and got it in a very timely way. We even worked with the owner's son, Liam he great to work with too. He really listened, he was responsive and a delight to work with. I would recommend this company based on their customer service from the salespeople and responsiveness when issues arise. Like all home repair folks, the company struggles with accuracy on arriving when they are meant to come. One time they arrived too early and it was morning so I was running out of the shower. Another time they set an appointment for 230pm and came at 815am. I'm just glad the work was done.

We've had a very long challenging history with Atlantic. The only reason we keep using them is…read morebecause our contractor really pushes using them, and it's hard to find an alternative in any case - I've had one other service out but they didn't really instill confidence. We moved into our condo 19 years ago; central AC stopped working when the next summer rolled around. Same with the next, and the next - a new coolant refill every time. Eventually, when pressed for an answer, Atlantic reported suspicion of a leak in the system, but were unable to find it over the next 5-ish years when AC kept failing to cool right when it gets really hot here each summer. At some point we decided to purchase a new system that cools the air within the unit - bypassing the concern about a possible leak. Absurdly expensive b/c it's huge and on the roof, requiring a crane etc. Except, that one also fails about every one-two years and no one knows why. They're *very good* at making you feel like this fix is the one that will stick, but it never does. Wish we had pushed for a warranty-based fix before our warranty ran out. Also, lots of variance between technicians. This summer, when the system failed per usual and I had to have a technician out, the first technician exclaimed that the amount of rust in the system was very concerning because we were "breathing it all in." When I showed it to an Atlantic salesperson/technician a week or so later, he said that there was absolutely no health risk and that the rust was completely normal. Which one to believe....? In the meantime our mini-splits on the lower floors have been conking out over the past 2-3 years - all pretty old. Said salesperson/technician from the last visit came to provide an estimate two weeks ago. Despite attempts to reconnect with him, he has vanished. I was hoping to get the AC taken care of by now as we're nearing July and it's going to get extremely hot here, but I'm about done with this company.

Highly recommended. Sadegh repaired our AC system after another HVAC contractor told us we needed…read moreto replace our system to the tune of $16,000. He exhibits the rare combination of knowledge and integrity. Thanks, Sadegh.

BEWARE of Albortz: **Sabotaged my HVAC to Create Repeat Business**…read more If you're in the market for HVAC services, I strongly urge you to steer clear here. Over the course of a couple of years, I've encountered multiple incidents that seem to point to deliberate sabotage of my heating and cooling system. I also have PROOF in my pictures. I'm somewhat handy, and if I was not, I would have been taken advantage of even more. Here's my story: **Incident 1:** It all started when my AC unit broke down during a heatwave. I had a newborn at home, so I needed help fast. Despite being on the pricier side ($500 for the visit), they were the only ones available quickly. The technician "fixed" the issue and tried hard to sell me a brand-new unit--despite the fact that my current one was still functioning. I brushed it off as a sales tactic. However, when the weather turned cold, I realized my **heat wasn't working**. I'm a bit handy, so I took a panel off to inspect the unit, and what do I find? The **gas line had been turned off at the panel**! It's important to note that the heater worked just fine before this service, so the only possible culprit was the technician. Had I not caught this myself, I would have likely been convinced that the entire system needed replacing--costing me even more money. **Incident 2:** Later, I did end up getting a new HVAC system (from a different company). However, my diverters (which control airflow) stopped working, blowing a fuse. Once again, no one else was available, so I had to call Alborz again. I was skeptical after last time, but thought maybe it was possibly an accident... This time, I was on high alert and watched him closely. He fiddled around and had me go check the thermostat downstairs while he "worked on the unit." Reluctantly, I complied. Sure enough, when summer arrived, **the AC stopped working again**. **Proof of Sabotage:** After some investigation, I discovered the technician **deliberately disconnected a wire** in my unit, which is why the AC wasn't working. I have photographic proof showing the disconnected wire and the work area, demonstrating this malicious action. --- **Final Warning:** It's clear to me this company has a pattern of **sabotaging equipment to generate more business**. These aren't simple mistakes; they're calculated actions designed to mislead homeowners into believing their systems need more work or replacement than is necessary. If you're considering hiring them, think twice--you may end up paying more than you bargained for, both in money and frustration.

I hired Total Comfort to redo our basement boiler/furnace plumbing and to install mini-splits…read morethroughout our home in the Boston area. I cannot speak highly enough of the professionalism and quality of work done in a timeline manner. Honest, Dependable, Great value, and perfect installation considering many factors including a very old and difficult home to work with. A+, Recommended.

James came out to our home and did an amazing job. He was kind and professional and explained…read moreabsolutely everything to me. He did a thorough inspection of all parts of the system. He gave his honest opinions of what could be replaced and what the rough costs were for each component plus labor. He also explained what he thought was the best option to keep our current system running at it's best, which I chose to do. He re-gassed our unit and added a startup capacitor which seems to have done the trick! The outdoor unit kicks on easily, runs quiet and consistently now. And of course the AC blows ice cold now. He even gave recommendations for future maintenance for not only the AC unit but the boiler as well. I can't recommend Total Comfort Mechanical, and James, enough!

Absolutely, by no means, ever use this business. They installed a brand new Mitsubishi minisplit…read moresystem in our condo less than a year ago and it's already broken. Doesn't cool the house at all. Superior Solutions has ignored multiple calls, emails, and messages on their website, even though the system is still under warranty. All I can assume is they know it will be costly to repair a system they messed up so they're avoiding responsibility. We will have to spend thousands of dollars with another contractor to get the system repaired. We will be looking into legal courses of action.

I had a wonderful experience with David, the technician, and Stacy, the office manager. Both people…read moreworked seamlessly together and provided great customer service, and communication. Stacy ordered the motor for my HVAC system and called to establish a date for installation. David showed up on time completed the installation and was a pleasure to deal with. I appreciate companies with great customer service, and I highly recommend Superior Heating to anyone in need of HVAC service. They will be my maintenance company for future needs. Thank you David and Stacy, Monica.

Just had my furnace serviced by Shawn at Genove. He was great. he was very Knowledgeable and taught…read moreme a few needed things. The office called to let me was he was arriving shortly. I liked that. I will be calling Genove in May to service my AC unit. Use this company, you will be glad you did. Arthur Karelas, Framingham,MA

Great local business. Offers automatic oil delivery so you don't need to worry about running out of…read moreheat during the cold winters or going out to check the tank yourselves. They somehow always know exactly when to fill. They also generally have great new customer deals to help protect your heating system and tune it up for the season. Customer service especially has been stellar! Always happy to help whenever I contact them, I highly recommend giving them a try.

Recently I called upon LeBlanc Mechanical to investigate and correct a problem with my condo's HVAC…read moreunit. They were able to come out the following morning within the specified window which by itself is worthy of recognition. Professional, courteous and honest are three words I will use to describe the service provided by Leblanc. Between the in unit furnace/blower and the AC unit on the roof, I could have been looking at a very pricy fix or even a full unit replacement. However, the fix was actually pretty minor and inexpensive after giving a thorough testing evaluation. The tech's willingness to answer questions and make a recommendation for a fix that is working flawlessly the past couple of weeks makes me happy. Plus, the care he took in upgrading the thermostat as a last minute request of mine was outstanding. LeBlanc was initially recommended by my condo management company and I am now happy to say that I recommend their service for your routine or emergency HVAC needs. Thank you LeBlanc Mechanical for a job well done.

LeBlanc Mechanical are impossible to work with and I would not recommend them to anybody…read more I reached out to LeBlanc because my A/C isn't working. First they tried to push out my scheduled appointment by a week, claiming that they were dealing with a lot of "no A/C" calls and needed to reschedule routine maintenance calls. When I scheduled the appointment, I clearly told them that my A/C wasn't working - this wasn't a routine maintenance call! When they did come out, they determined that the condenser was broken and that I needed to update my system because it uses an old type of refrigerant. They were supposed to get back to me within a couple of days with a quote. It's been nearly a month now, during which I've called them several times to check on the status of the quote. Each time, they assure me that they'll get back to me within 1-2 days. Each time, they don't get back to me at all! To this day, I still haven't received a quote. If LeBlanc doesn't have the capacity to service my home, they should just tell me that. Giving me the run-around for nearly a month is incredibly unprofessional - especially when we're dealing with unprecedented temperatures and I'm trying to keep the house cool for my children. Whatever is going on over at LeBlanc, they clearly can't be relied upon and should be avoided in favor of other, more responsive companies.

Where do I begin? I Have had an absolutely incredible experience with akian . From call number one…read moreof me frantic over our heating system failing and forcing us to evacuate to install they have exemplified what it means to take pride in what they do, show kindness, patience, respect and professionalism to their customers . Their communication was consistent, transparent on timeline and what work was needed to be done, and fair on pricing . Manny, RJ, TJ, Brad, Nick, Vartan and Carla were truly wonderful throughout the process of negotiating and the install. As someone that has worked in the construction and design industry before, and was the point person to coordinate GC's , sub contractors, engineers, and architects on major jobs in the past I can't say enough nice things about this small business, and how highly I would recommend them. Steve (owner), you truly have employed an incredible team. Thank you again!

Absolutely horrible. Repeatedly reschedules due to their own…read moreerrors and takes multiple trips to fix an issue to drive up their hours. Customer service is terrible and unresponsive after 4:30 and they offer no weekend support. We have been without hot water for over two weeks because of the company but charged over $1000+.

Mike K from Uniques indoor Comfort. He cleaned , changed filters and tested equipment…read moreHe service high velocity system and heat/ AC pumps. He covered his shoes every time he entered our home. He was fryebds y, efficient and explained what he was doing. Best regards, Pat and Ken Davis

Buyer beware! Very disappointed. New 8k furnace 14 months old need repair. They don't service…read moreanymore. Called my oil company no problem repaired same day. Don't be bought on owned by ACE Hardware. They jimmied the whole install very unsafe to just get done after 2 days of multiple people rubbing their heads. JOKE!!!