Jorge fixed my oven! I was really grateful to have it back. It wasn't cheap, but I appreciated that…read moremost of the cost was the part and not the labor. The part took awhile longer to come in than expected, but that was not Jorge's fault: once he had the part, he came back ASAP to install it. I would absolutely recommend Jorge and would call him again if (ok WHEN) I have another appliance problem. Very professional, polite, and trustworthy. I'm grateful to have my old oven up and baking cookies again, rather than having to pay a few thousand for a new double oven to fit (along with all the problems of the "advanced electronics" in new appliances) Thanks, Jorge!

Our dishwasher stopped working and it wasn't any of the obvious electrical issues we could fix…read moreourselves. I called Jorge and he was able to come out the next day and assess the issue. He gave us the pros and cons of fixing the dishwasher vs buying a new one. He was upfront about the cost of labor and the replacement part, and was able to come back the next day and fix our dishwasher. It's working as it should and we know who we will call for the next appliance repair job we have. Highly recommended!

Jorge came out to price out to fix microwave. He quoted the 600 something dollars…read more He said 2 weeks the part would arrive, 2 weeks turned into several weeks. This went on for a long time, I really wanted my microwave fixed, so I was very patience. Until finally I ask for my refund, he gave me some story about the manufacturer not refunding him the funds that originally zelled him. He told it would take 14 business days to refund him and he would refund me. Long story short, he refunded me 400.00 dollars, the rest he said would refund me in 2 weeks, I guess if I don't reach out to him he will never refund me. I just said to him don't bother just keep the rest of the money. People be careful doing business with this guy.

Needed a fridge repaired and they came 3 different times. And each time it started not…read morecooling/freezing in 2-3 weeks. Had food go bad each time, "repairs" were near over $500 all for nothing. AND when i asked for my refund, they still took an entire day to give it back. Gave back the money for labor, thats fine, BUT still had the audacity to say that "Normally we dont give refunds" well Normally people don't pay for incomplete, inexperienced service especially when its near $500. Now i have these fridge parts where in questioning if they were defective to begin and looking elsewhere for repairs.​

Akai (owner/technician) was great. Responded quickly to fix a GE dryer; and arrived on-time…read more Diagnosed the problem quickly and had the necessary parts with him. Had the dryer working within 30 minutes. Total charges were very reasonable. I highly recommend A & G Appliance for appliance repairs.

False alarm but service was perfect! Analyzed the issue and gave me great instructions to prevent…read morethe issue again! Fair and reasonable pricing! Great guy!

Absolutely HORRIBLE customer service! Cancelled twice when the repairman said he would come and…read morethen finally just no showed the appointment after I waited 3 days for him to come!! Will never use them again!!

The good: Reasonable prices, friendly technicians, were able to be booked on short notice…read more The bad: I caught a mistake myself that would have caused some drywall damage if I didn't convince/ show them before the left. In summary, my laundry room was recently painted and the dryer vent ducting came out of the back of the machine. I tried to fix it myself but when I pushed the machine back against the wall the duct kept coming off. Unfortunately I found this out by leaking a whole dryer load worth of hot air into my house (fortunately we have an electric dryer so it wasn't bad fumes). Anyways, I yelped around to find a good local company, and strawberry appliance was able to make it out within a few hours. The guys were friendly, replaced the duct from the wall to the machine with a more pliable one so that would stop coming undone, and all this went well. The issue was the connection on the opposite side of the wall had come undone from the work they did, so essentially all the hot air wouldn't have ducted directly outside. I'm sure this would have caused some moisture issues, and I would have expected them to check that before they wrapped up, but they appreciated me catching it and were able to quickly and easily fix it. Overall I would use them again, but would keep an eye out as they haven't fully gotten my trust yet due to the one mistake on the one time they came out.

Overnight, my 15-year-old refrigerator/freezer stopped working. I called Joseph with Appliance…read moreDoctors around 10am and he said he'd be out this afternoon to check it out. I got a text around 3pm saying he was on his way and he arrived shortly after. I told him what happened and he went to work checking various components of the system. He quickly found this issue (a bad start relay), replaced it and the refrigerator and freezer began cooling. It's always good to see a good technician jump in and solve an issue. Joseph was communicative during the entire process. You could tell he knows and enjoys what he is doing. I will call him again for any appliance or AC work we need in the future.

From the owner: We specialize in house hold and lite commercial appliance repairs, service and maintenance from…read morekitchen to laundry appliance. Refrigerator’s, Freezer’s, reach in coolers, reach in freezers, prep coolers, Ice maker’s, Ice machines, gas and electric oven’s, stove, range, cooktops, stove tops, microwaves, garbage disposals, washers and dryers. Major brands we work on but are not limited to are Frigidaire, Electrolux, Tappan, Whirlpool, Maytag, Amana, Roper, Ge, Westinghouse, LG, Samasung, Bosch, True, Turbo air, and Atosa.

Speed Queen gas dryer warranty. This company was out 3 times, in 3 weeks, still cannot repair me…read morehigh end dryer. They don't carry common replacement parts in their truck, transferred my serial number wrong for warranty and don't call technical support as they are instructed. Also an AI phone system that hangs up on you and impossible at times to get thru to them.

From the owner: Since 1996, Mr. Appliance® has been your proud partner for speedy home and business appliance…read morerepair throughout North America. Our service professionals are here to serve all your residential or commercial washer and dryer repair, oven repair, fridge repair and all other appliance repair needs. When you work with Mr. Appliance of Deer Park you can trust that our expert technicians will take pride in the cleanliness of their work, going so far as to bring a doormat to your home and wear protective shoe coverings before entering. We provide upfront, clear pricing, and never charge by the hour. We diagnose your repair in person and always provide on-time service and guaranteed work.

The store has options available in various price ranges and manufacturers. They stock mostly new…read moreappliances but do have some scratch and dent items. Be aware you are not shopping in a conditioned air space so depending on weather conditions the shopping can be uncomfortable. Once an appliance is selected shoppers go with their sales person into an air conditioned sales office to purchase their selection. Shoppers that have done their price comparisons on appliances of interest can make a good deal at Appliance Outlet. Just know their low overhead doesn't automatically translate to the lowest price. While the sales department is capable customer service after the sale is deplorable. Customer requests or needs are met with stalls, delays, dodging responsibility to resolve the issue, finally assigning blame, and all the above tactics are laced together with a myriad of excuses. Only through a great deal of perseverance on a customer's part will a resolution be met.

Next day delivery with installation, very much needed !!!!!…read moreThank you cowboy for the help !

Great job. Dependable and kind. Highly recommend. Provided details on what he was doing and why he…read moredoing it.

Very flexible. I screwed up, and he walked me through everything I needed to do to fix…read more It with the vendor. Then came back out an and did a great job installing!

Came out to repair a fridge that wasn't cooling. Repairman showed up promptly, put a 3 in 1 start…read morekit on it, and was in and out in thirty minutes. The compressor worked for thirty minutes, and stopped turning on again. I did a little research, and found out the part he used, (a $19 part I payed $60 for) is a band aid at best, and it's used to get some more life out of the fridge. I'm fine with that, except I was not notified of this by the mechanic at all, and the full ticket was $170 ($60 for the part, 69 for the call out fee, and 30 bucks for the labor plus taxes). When I called them, I was told they would come back out, but they would charge me another call out fee if it wasn't the part that failed. The owner was rude and condescending, and essentially said there was nothing she could do to help me. I will never call them out again.

I have used this company three or four times in the last five years…read more I have had a good experience every time. Their service reps are fast and professional and don't leave a mess when they are done. I think their pricing is fair on everything they did for me. I like them..........................