Jorge came out to price out to fix microwave. He quoted the 600 something dollars…read more He said 2 weeks the part would arrive, 2 weeks turned into several weeks. This went on for a long time, I really wanted my microwave fixed, so I was very patience. Until finally I ask for my refund, he gave me some story about the manufacturer not refunding him the funds that originally zelled him. He told it would take 14 business days to refund him and he would refund me. Long story short, he refunded me 400.00 dollars, the rest he said would refund me in 2 weeks, I guess if I don't reach out to him he will never refund me. I just said to him don't bother just keep the rest of the money. People be careful doing business with this guy.

Needed a fridge repaired and they came 3 different times. And each time it started not…read morecooling/freezing in 2-3 weeks. Had food go bad each time, "repairs" were near over $500 all for nothing. AND when i asked for my refund, they still took an entire day to give it back. Gave back the money for labor, thats fine, BUT still had the audacity to say that "Normally we dont give refunds" well Normally people don't pay for incomplete, inexperienced service especially when its near $500. Now i have these fridge parts where in questioning if they were defective to begin and looking elsewhere for repairs.​

Akai (owner/technician) was great. Responded quickly to fix a GE dryer; and arrived on-time…read more Diagnosed the problem quickly and had the necessary parts with him. Had the dryer working within 30 minutes. Total charges were very reasonable. I highly recommend A & G Appliance for appliance repairs.

False alarm but service was perfect! Analyzed the issue and gave me great instructions to prevent…read morethe issue again! Fair and reasonable pricing! Great guy!

Jorge fixed my oven! I was really grateful to have it back. It wasn't cheap, but I appreciated that…read moremost of the cost was the part and not the labor. The part took awhile longer to come in than expected, but that was not Jorge's fault: once he had the part, he came back ASAP to install it. I would absolutely recommend Jorge and would call him again if (ok WHEN) I have another appliance problem. Very professional, polite, and trustworthy. I'm grateful to have my old oven up and baking cookies again, rather than having to pay a few thousand for a new double oven to fit (along with all the problems of the "advanced electronics" in new appliances) Thanks, Jorge!

Our dishwasher stopped working and it wasn't any of the obvious electrical issues we could fix…read moreourselves. I called Jorge and he was able to come out the next day and assess the issue. He gave us the pros and cons of fixing the dishwasher vs buying a new one. He was upfront about the cost of labor and the replacement part, and was able to come back the next day and fix our dishwasher. It's working as it should and we know who we will call for the next appliance repair job we have. Highly recommended!

Overnight, my 15-year-old refrigerator/freezer stopped working. I called Joseph with Appliance…read moreDoctors around 10am and he said he'd be out this afternoon to check it out. I got a text around 3pm saying he was on his way and he arrived shortly after. I told him what happened and he went to work checking various components of the system. He quickly found this issue (a bad start relay), replaced it and the refrigerator and freezer began cooling. It's always good to see a good technician jump in and solve an issue. Joseph was communicative during the entire process. You could tell he knows and enjoys what he is doing. I will call him again for any appliance or AC work we need in the future.

From the owner: We specialize in house hold and lite commercial appliance repairs, service and maintenance from…read morekitchen to laundry appliance. Refrigerator’s, Freezer’s, reach in coolers, reach in freezers, prep coolers, Ice maker’s, Ice machines, gas and electric oven’s, stove, range, cooktops, stove tops, microwaves, garbage disposals, washers and dryers. Major brands we work on but are not limited to are Frigidaire, Electrolux, Tappan, Whirlpool, Maytag, Amana, Roper, Ge, Westinghouse, LG, Samasung, Bosch, True, Turbo air, and Atosa.

I went to ook at refrigerators yesterday here. I decided to look around a little more. As I was…read moreleaving, I was told since I was paying cash, I could get this used refrigerator a little less. I asked if the price included delivery, I was told it did. My friend was with me at the time and listening to the replies, we decided to go ahead and get it, even though we didn't know how old the refrigerator was when we asked. I called this morning to get the fridge, then I was told I had ti pay additional money fir delivery. They don't even pick up the refrigerator that's broken down. If you decide to buy frim here you should get everything in writing before leaving the store so they don't go up on the item, verbal conversation apparently don't count.

From the owner: At Low Cost Appliance we take service serious. Our trained technicians will provide same day…read moreservice on all makes and models. We have been servicing the Houston Metro for more than a decade. No job is too small or too big. We can also provide consulting on appliance purchases. We have the staff, the experience, and integrity to come to your home and get the job done. Give us a call today for a free consultation. Emergency services provided.

Appliance Cowboys has saved me on multiple occasions with my Speed Queen Washer and Dryer repair!…read moreThey use factory replacement parts so that quality is high. They also do great research on recalls and warranty claims which is a good value. I appreciate their responsiveness.

Our ice maker had been broken since last summer, and my sister-in-law recommended Appliance…read moreCowboys. Maynor quickly diagnosed and fixed the issue. While he was there, I mentioned a problem with my range--one burner constantly clicked and wouldn't light on its own. Another company had already told me it couldn't be fixed, and the manufacturer even refunded my extended warranty. Amazingly, Maynor had it working in about ten minutes. No more clicking, and the burner lights perfectly. After two other technicians said it was unfixable, Maynor fixed it fast. I'm so grateful and highly recommend Appliance Cowboys!

Came out to repair a fridge that wasn't cooling. Repairman showed up promptly, put a 3 in 1 start…read morekit on it, and was in and out in thirty minutes. The compressor worked for thirty minutes, and stopped turning on again. I did a little research, and found out the part he used, (a $19 part I payed $60 for) is a band aid at best, and it's used to get some more life out of the fridge. I'm fine with that, except I was not notified of this by the mechanic at all, and the full ticket was $170 ($60 for the part, 69 for the call out fee, and 30 bucks for the labor plus taxes). When I called them, I was told they would come back out, but they would charge me another call out fee if it wasn't the part that failed. The owner was rude and condescending, and essentially said there was nothing she could do to help me. I will never call them out again.

I have used this company three or four times in the last five years…read more I have had a good experience every time. Their service reps are fast and professional and don't leave a mess when they are done. I think their pricing is fair on everything they did for me. I like them..........................

It cost me a total of 400 dollars to purchase this…read morerefrigerator and have delivered it has been leaking puddles of water on inside. I have warranty they've came twice and did nothing please check your appliances. they are going to let warranty expire before fixing it

i purchased a fridge and it started giving me problems from the beginning, i was told to wait till…read morethey got a new part and i had to constantly call for over a period of months. it was leaking, not keeping cold, ice maker not working. they fixed the fridge but not the freezer because my warranty was up even though i told them before it was up. now anything in my freezer goes bad.

The store has options available in various price ranges and manufacturers. They stock mostly new…read moreappliances but do have some scratch and dent items. Be aware you are not shopping in a conditioned air space so depending on weather conditions the shopping can be uncomfortable. Once an appliance is selected shoppers go with their sales person into an air conditioned sales office to purchase their selection. Shoppers that have done their price comparisons on appliances of interest can make a good deal at Appliance Outlet. Just know their low overhead doesn't automatically translate to the lowest price. While the sales department is capable customer service after the sale is deplorable. Customer requests or needs are met with stalls, delays, dodging responsibility to resolve the issue, finally assigning blame, and all the above tactics are laced together with a myriad of excuses. Only through a great deal of perseverance on a customer's part will a resolution be met.

Next day delivery with installation, very much needed !!!!!…read moreThank you cowboy for the help !