Never returned my phone calls so I don't have any idea what their service is like…read more Perhaps they'll see my review and respond to me.

My washing machine was leaking and making a loud noise. The repairman checked it out - but because…read moreof the age of the machine and the repairs that it would need - recommended I purchase a new one. He was very helpful and friendly - as was his wife who answers the phone. I would certainly use them again.

Needed a dishwasher repaired and this guy was able to come the same day! I responded late and we…read morescheduled for the next day. I loved how he tried to help me fix it on my own first before hiring me. Unfortunately I was not able to, but Kris was honest, on time, and very knowledgeable. I trusted his work and will be using him in the future!

From the owner: This is a full service appliance repair service. I am a master technician with over a decade of…read moreexperience. We offer good pricing, and great service. Easy appointment scheduling online on our website.

Dave and his company are 5 stars He's professional, knowledgeable and affordable. He is always my…read moreappliance company. He fixed my icemaker on my fridge. thank you so much

I called this morning and he arrived at my house by 10:30 AM. That's what I call speedy service! A…read morelot of people.

Was able to come fix my older dishwasher. Got to me the next day. They found the parts needed…read more After the parts arrived they were back and got it back like new

My washer stopped working on Sunday. Found this company on Yelp. Gave them a call Monday morning…read moreand they scheduled me for Monday afternoon. Robert arrived when he said he would, fixed my washer the same day. Warranties his work. Highly recommend!

Came out and diagnosed the problem with our clothes washer. Followed up with a quote and fixed it…read moreright away. Highly recommend!

I've had these guys out twice for different repairs and they are extremely knowledgeable and…read moreprofessional, friendly and helpful and have fixed both issues. They are prompt and come when they say they will. One was a refrigerator issue and the other was an oven issue. Highly recommend!

First off, they advertise themselves as a "local" company. THEY ARE NOT. They just cut and past…read morethe name of your town and insert it into their business name and throughout their web page to make it appear they are local. It's BS. I made an appointment with them to repair my Kenmore oven that went out after a power outage. They scheduled an appointment for the next day from 9 am - noon and asked for my credit card for the minimum appointment charge. That made me nervous, so I used my American Express because they're very good about handling problems if there is a bad charge. The company then called back within the hour from an "888" number, which I didn't notice until after I looked at my call log, and moved the appointment to 1 pm - 3 pm. In the meantime I received an email from American Express that my card had been charged $59.99 from "THE APPLIANCE REPAIR MEN". I looked up the company name on the credit charge, different from that listed in their ad. It is apparently out of Phoenix, AZ, not Texas and definitely not a local company as claimed. I then looked at Better Business rating for the company and it was very poor with a LOT of serious complaints. I was prepared to question the repair person regarding their certifications to work on Kenmore appliances when the arrived. Well, they never showed up and never called by 3:30 pm for the 1 pm - 3 pm appointment. I tried calling the company to let them know they didn't call or arrive and selected the option "2" for "existing appointments". It connected me and all I heard was household type background noise, but no one every answered my repeated "Hello? Is anyone there?" I hung up and called back a total of three times with the same result. At this point, I called back the main number and told them I want my money refunded, they connected me with "Customer Service" and I told them to credit the charge on my American Express and if it's not done I'm filing a dispute on the charge. That was yesterday, I'll see if my card it credited. DO NOT USE THESE PEOPLE. They are dishonest and it is just some big clearing house that makes an appointment with God only knows who and just has a big foreign call center behind their numbers. It's BAD NEWS!!!!! I'm glad I didn't let these people into my home!

UPDATE!!!! DO NOT USE THIS COMPANY!!!! After the fiasco…read morelisted below, my refrigerator still did not work. I ended up calling another repairman who informed me that the tech with Alvin Appliance did not replace the capacitor and relay as he stated (and charged me for) but instead installed a $10 hard start kit. Turns out, my compressor is bad and because of this modification, the warranty on my 3 year old refrigerator (compressors are warrantied for 10 years) is now void. RUN...DO NOT CALL THIS COMPANY!! What a fiasco! We realized on Sunday that our fridge/freezer wasn't cooling and need to call someone out to look at it. Called this company and setup an appointment for the following Monday morning. Repair guy was supposed to be there between 7am and 10am with a call 30 minutes before arriving. The guy did call to tell me he was running late (which I appreciated) and that he would be there between 11am and noon. Great! I thought, I'll just head home for lunch and wait on the guy. He didn't show up until 1pm, a full hour after he said he would with no additional call about him being late. My fridge needed a new capacitor, which he didn't have on hand, so he had to order one. He told me it would come in on Tuesday so we made an appointment for repair on Wednesday. Fast forward to Wednesday and the the guy calls about 2pm to say that the wrong part was delivered he would have to reorder so the part wouldn't come until Thursday. I told him I would like to setup an appointment for Friday. I asked if we could be the first call on the list Friday morning for the inconvenience, to which he agreed. He said he would be at my house between 8am and 9am Friday morning. Fast forward to Friday, 9:30am and still no repair man. I text him and ask if we are still scheduled and he replies that he will be at my house in 30-45 minutes. At 11:20am, I still have not seen or heard from the guy so I text again. I took the morning off work for this repair and I'm trying to be courteous and keep my boss posted. I tell him that I am missing work and ask when he will be arriving. He replies that he is 25 minutes out. He finally shows up an 12 noon and it takes him about 20 minutes to repair the fridge. The guy was super nice and seemed to be knowledgeable and quick with the repair, if only he could be a little more courteous of others time. I missed almost 2 full days of work for the original service call and then the repair. I would not likely call this company again for repairs.

Cesar is an excellent appliance expert, very professional and courteous guy. I came out and…read morediagnosed my ice maker problem, order the part, and within a week was back to complete the repairs. Very good service. Thanks you sir.

I called and requested a quote from several locations. Cesar got back to me with the lowest service…read morefee ($60 deducted from cost of labor and parts) and didn't try to set me up for a big upsell right off the bat. When I mentioned that in the past my freezer just needed Freon, everyone else told me it probably needed more work than that. Not Cesar. He was at my house within an hour. He checked my freezer for a leak and didn't find one. Just like I said - it just needed Freon. Cost me $150 total. He was super courteous, friendly, and clean. I'd totally recommend him and call on him again.

Can't say enough about this company. Have had washing machine problems. Had a repairman out that…read moreday. Got the issue taken care of quickly. Some days later had a different issue with washing machine. I asked for the same repairman and he was out the next day and took care of that problem. They are prompt, friendly and definitely know what they are doing. Recommended by our A/C repair company. We have found our appliance repair company from now on!

Gas dryer repair request - couldnt repair but still charged me $230. Gas dryer wouldnt stay on -…read more charged for initial service fee to "diagnose", then had to pay half up front to cover the next trip and order parts. Only good thing was that the serviceman was pleasant. Other than that, big rip off. By the way, I looked up the two parts he thought was the problem - less than $50 for both.

My Appliance came out for an LG Fridge Repair. We were give a quote to fix and in the process the…read morerepair man told me to call LG and they would cover parts for sure. Once I got the approval from LG call them back for the work to be scheduled. LG agreed to cover parts and labor. Mr Appliance chose to decline the work since LG was covering the labor too and I was still charged the $120 service fee when they choose not to do the repair. Total BS!! Do not use this company.

Arrived first thing in the morning and completed the job quickly. My dishwasher wasn't fully…read moredraining and Travis was thorough. He showed me everything he did and how to prevent the complication in the future. Would definitely use Mr. Appliance for any future needs/ maintenance work.