Jorge came out to price out to fix microwave. He quoted the 600 something dollars…read more He said 2 weeks the part would arrive, 2 weeks turned into several weeks. This went on for a long time, I really wanted my microwave fixed, so I was very patience. Until finally I ask for my refund, he gave me some story about the manufacturer not refunding him the funds that originally zelled him. He told it would take 14 business days to refund him and he would refund me. Long story short, he refunded me 400.00 dollars, the rest he said would refund me in 2 weeks, I guess if I don't reach out to him he will never refund me. I just said to him don't bother just keep the rest of the money. People be careful doing business with this guy.

Needed a fridge repaired and they came 3 different times. And each time it started not…read morecooling/freezing in 2-3 weeks. Had food go bad each time, "repairs" were near over $500 all for nothing. AND when i asked for my refund, they still took an entire day to give it back. Gave back the money for labor, thats fine, BUT still had the audacity to say that "Normally we dont give refunds" well Normally people don't pay for incomplete, inexperienced service especially when its near $500. Now i have these fridge parts where in questioning if they were defective to begin and looking elsewhere for repairs.​

Overnight, my 15-year-old refrigerator/freezer stopped working. I called Joseph with Appliance…read moreDoctors around 10am and he said he'd be out this afternoon to check it out. I got a text around 3pm saying he was on his way and he arrived shortly after. I told him what happened and he went to work checking various components of the system. He quickly found this issue (a bad start relay), replaced it and the refrigerator and freezer began cooling. It's always good to see a good technician jump in and solve an issue. Joseph was communicative during the entire process. You could tell he knows and enjoys what he is doing. I will call him again for any appliance or AC work we need in the future.

From the owner: We specialize in house hold and lite commercial appliance repairs, service and maintenance from…read morekitchen to laundry appliance. Refrigerator’s, Freezer’s, reach in coolers, reach in freezers, prep coolers, Ice maker’s, Ice machines, gas and electric oven’s, stove, range, cooktops, stove tops, microwaves, garbage disposals, washers and dryers. Major brands we work on but are not limited to are Frigidaire, Electrolux, Tappan, Whirlpool, Maytag, Amana, Roper, Ge, Westinghouse, LG, Samasung, Bosch, True, Turbo air, and Atosa.

Absolutely HORRIBLE customer service! Cancelled twice when the repairman said he would come and…read morethen finally just no showed the appointment after I waited 3 days for him to come!! Will never use them again!!

The good: Reasonable prices, friendly technicians, were able to be booked on short notice…read more The bad: I caught a mistake myself that would have caused some drywall damage if I didn't convince/ show them before the left. In summary, my laundry room was recently painted and the dryer vent ducting came out of the back of the machine. I tried to fix it myself but when I pushed the machine back against the wall the duct kept coming off. Unfortunately I found this out by leaking a whole dryer load worth of hot air into my house (fortunately we have an electric dryer so it wasn't bad fumes). Anyways, I yelped around to find a good local company, and strawberry appliance was able to make it out within a few hours. The guys were friendly, replaced the duct from the wall to the machine with a more pliable one so that would stop coming undone, and all this went well. The issue was the connection on the opposite side of the wall had come undone from the work they did, so essentially all the hot air wouldn't have ducted directly outside. I'm sure this would have caused some moisture issues, and I would have expected them to check that before they wrapped up, but they appreciated me catching it and were able to quickly and easily fix it. Overall I would use them again, but would keep an eye out as they haven't fully gotten my trust yet due to the one mistake on the one time they came out.

Art Services the SW Houston area. It's hard to find an honest and excellent appliance repair…read moreperson these days. Art is great. I had an issue with my Samsung counter depth french door refrigerator (don't ever buy one - it's a piece of junk). Art got right back to me and addressed the problem over the phone at no charge1 Thank you Art.

Art has worked on my appliances for 15 years. He is honest and hardworking. I highly recommend…read morehim to fix washers, dryers, freezers, refrigerators etc. You make an appointment and he shows up on time! He came out and fixed a dryer for me. He cleaned a sensor and told me what part it was and as it just clipped in if it stopped working, I could fix it myself. It didn't. But it was empowering to know I could take care of it. His prices are very reasonable.

Akai (owner/technician) was great. Responded quickly to fix a GE dryer; and arrived on-time…read more Diagnosed the problem quickly and had the necessary parts with him. Had the dryer working within 30 minutes. Total charges were very reasonable. I highly recommend A & G Appliance for appliance repairs.

Akai is amazing. Our problem was the dryer that made an odd noise when it was running. Akai fixed…read morethe area that looked like it may have been damaged from the factory. He also came out the same day and informed us when he was on his way! Finally our dryer sounds normal when it is on. I HIGHLY recommend this company for any appliance problem you may have.

Speed Queen gas dryer warranty. This company was out 3 times, in 3 weeks, still cannot repair me…read morehigh end dryer. They don't carry common replacement parts in their truck, transferred my serial number wrong for warranty and don't call technical support as they are instructed. Also an AI phone system that hangs up on you and impossible at times to get thru to them.

From the owner: Since 1996, Mr. Appliance® has been your proud partner for speedy home and business appliance…read morerepair throughout North America. Our service professionals are here to serve all your residential or commercial washer and dryer repair, oven repair, fridge repair and all other appliance repair needs. When you work with Mr. Appliance of Deer Park you can trust that our expert technicians will take pride in the cleanliness of their work, going so far as to bring a doormat to your home and wear protective shoe coverings before entering. We provide upfront, clear pricing, and never charge by the hour. We diagnose your repair in person and always provide on-time service and guaranteed work.

John at JB Appliance Repair is a man of good character who was willing to pick up the phone on a…read moreholiday (New Years Day!) and tried helping me walk through troubleshooting steps so I could fix it on my own to try and save me some $$! Who else does that?? He came out to help me fix my issue, walked me through how he did it and the why of the issue. He is a brother in Christ and his work and integrity speak to that. When I have other appliance repair needs, I'll be calling John at JB Appliance Repair.

When my hot water failed I searched Yelp and Nextdoor looking for recommendations, John with JB…read moreAppliance Repair popped up with great reviews on both sites, so many glowing reviews I was a little skeptical but went ahead and called him. It was pretty late in the day so he said he'd be by the next day. When he showed up and checked the water heater it turned out the gas valve was bad. Since the unit was only 2 years old it was under warranty he gave me the steps to initiate a warranty replacement and said when I got the valve in he would swing by and install. Since it was right before Thanksgiving the manufactures customer service line was already shut down so it took me 4 or 5 days to contact them. Finally got the valve in, called John and he came out the next day and installed the valve which took care of the problem and I could take warm showers again and since my new dishwasher doesn't like cold only water I was having to hand wash dishes until the heater was fixed. I totally recommend JB Appliance Repair, their service was very reasonable, when he gave me the price, I felt it was too low for the service I received so I added a little more to my check, diagnosis of the problem was accurate, with everything John was very helpful and the service very quick. There's only three negative reviews on here, I think the people had the wrong repair service, saying John was rude and money hungry just doesn't fit the experience myself and all the other reviewers encountered.