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Appliance Outlet

2.4 (9 reviews)
Closed • 9:00 am - 7:00 pm

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Appliance repair

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Strawberry Appliance Repair

Strawberry Appliance Repair

(14 reviews)

Absolutely HORRIBLE customer service! Cancelled twice when the repairman said he would come and…read morethen finally just no showed the appointment after I waited 3 days for him to come!! Will never use them again!!

The good: Reasonable prices, friendly technicians, were able to be booked on short notice…read more The bad: I caught a mistake myself that would have caused some drywall damage if I didn't convince/ show them before the left. In summary, my laundry room was recently painted and the dryer vent ducting came out of the back of the machine. I tried to fix it myself but when I pushed the machine back against the wall the duct kept coming off. Unfortunately I found this out by leaking a whole dryer load worth of hot air into my house (fortunately we have an electric dryer so it wasn't bad fumes). Anyways, I yelped around to find a good local company, and strawberry appliance was able to make it out within a few hours. The guys were friendly, replaced the duct from the wall to the machine with a more pliable one so that would stop coming undone, and all this went well. The issue was the connection on the opposite side of the wall had come undone from the work they did, so essentially all the hot air wouldn't have ducted directly outside. I'm sure this would have caused some moisture issues, and I would have expected them to check that before they wrapped up, but they appreciated me catching it and were able to quickly and easily fix it. Overall I would use them again, but would keep an eye out as they haven't fully gotten my trust yet due to the one mistake on the one time they came out.

JB Appliance Repair & Home Services

JB Appliance Repair & Home Services

(31 reviews)

John at JB Appliance Repair is a man of good character who was willing to pick up the phone on a…read moreholiday (New Years Day!) and tried helping me walk through troubleshooting steps so I could fix it on my own to try and save me some $$! Who else does that?? He came out to help me fix my issue, walked me through how he did it and the why of the issue. He is a brother in Christ and his work and integrity speak to that. When I have other appliance repair needs, I'll be calling John at JB Appliance Repair.

When my hot water failed I searched Yelp and Nextdoor looking for recommendations, John with JB…read moreAppliance Repair popped up with great reviews on both sites, so many glowing reviews I was a little skeptical but went ahead and called him. It was pretty late in the day so he said he'd be by the next day. When he showed up and checked the water heater it turned out the gas valve was bad. Since the unit was only 2 years old it was under warranty he gave me the steps to initiate a warranty replacement and said when I got the valve in he would swing by and install. Since it was right before Thanksgiving the manufactures customer service line was already shut down so it took me 4 or 5 days to contact them. Finally got the valve in, called John and he came out the next day and installed the valve which took care of the problem and I could take warm showers again and since my new dishwasher doesn't like cold only water I was having to hand wash dishes until the heater was fixed. I totally recommend JB Appliance Repair, their service was very reasonable, when he gave me the price, I felt it was too low for the service I received so I added a little more to my check, diagnosis of the problem was accurate, with everything John was very helpful and the service very quick. There's only three negative reviews on here, I think the people had the wrong repair service, saying John was rude and money hungry just doesn't fit the experience myself and all the other reviewers encountered.

Appliance Outlet - homeappliancerepair - Updated May 2026

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