I've been shooting here since this place was in Bensenville. Wish it was as good as it was back then. Never any parking, always busy. The shop staff always seem preoccupied with talking to people they know rather than helping other customers. Old man behind range desk has a serious attitude problem. Place has gone downhill fast. On the brightside, you can now make reservations. But don't show up here without calling/making reservations first, you will be sorry. read more

I'm only giving this place one star because 0 is not an option. I came here hoping to shoot only to be brushed off and turned away by a Monty Burns/Moe with a Ned Flanders mustache looking dude. When we explained that we had foid cards but we're new shooters, he sarcastically explained their policy thru an unnecessary and unprofessional comparison to renting a car with a license but little experience. I understand the policy but he came across dismissive and snarky so I will not be returning to this range. We wouldn't have minded returning if the matter had been handled professionally. read more

I wish I could give zero stars, I just got my FOID card so I decided to go there range for my first time with my Military Friend who knows a thing or 2 about guns. The Service was unbelievably terrible. There is lack of signs to tell people where to check in for range and when you ask you get an attitude. Definitely not a place for a beginner I FELT LIKE I WAS NOT WELCOMED. I had a pocket full of cash and a brand new credit card to purchase a firearm but they will not earn my buisness. The inside of the range was freezing, dark and SHELLS Covered the floor, not good when your handing a loaded weapon. So in short I will not go back I will find somewhere else to go!! PLACE IS NOT FRIENDLY AT ALL read more

Shoot your ear out, kid! This is the place to go for a fun afternoon. Took a lesson with them few years back, now I stop by any chance I have. Andy is one of the instructors I prefer to work with, but don't get me wrong, they are all awesome and professionals. And they have a large display of products, for all levels. They got me hooked few years back, it's a great hobby to have! Give them a try, they usually run groupons for their lessons. You'll get hooked too! They also run self defense / weapons classes too, bring your significant other. read more

Glen the gun smith and bob the range officer are the two stars! love the place love the range love the prices. The reason three stars is because when i was asking about putting a scope on my Mossin Nagant because i wanted to try it for boar hunting. the younger pudgy counter worker in the age range of 22 to 30, asked me if i was retarded. HE ASKED ME IF I WAS RETARDED!!!! first of all I have family members that are mentalty challanged and i was highly insulted by that. second i understand this is a fun care free zone but i have purchaced four fierarms from them and shoot three times a month but, under any surcemstances should i be called that. I have been shooting for 15 years and have 27 fierarms. I think i know what kind of rifle i can handle. So if the ARTICLE 2 managers read this, message me or reply to my post. otherwise ill know i need to drive the extra 20 min to GAT. read more

Crowded, dimly lit, and messy. I was there on a weekend afternoon about a year ago. The range was dimly lit to the point that it was very difficult to see the outcome of my shots at even 10 yards out. It was crowded to the point that I had to park down the street in another business's parking lot. The range was packed - every stall full for every time slot. And spent casings scattered everywhere. Article II is very functional as a gun store and as a "pack 'em in like sardines and let them blast away" range. But I prefer a range with more personal space, better lighting, and kept in better condition. read more

i have mixed feelings about this place. I decided to go shooting with my wife and take her to pick out a new gun. i came in the store part it was pretty busy. the man who helped me was nice but needed help (maybe more young blood). the man over all was nice and helpful. We then went to go shoot in the range. The guy at the counter in the range had no idea what was going on or prices or anything seemed like he was there to half way retire/hangout. We got what we needed from him eyes and ears and targets and went shooting. The range was nice everything worked and was fairly clean for a range. After shooting i decide to go back into the store to price out a gun i had with me to possibly sell or trade in towards the purchases of a new handgun for my wife. Here is where my big problem with this place happens. as i am walking up to the counter one of the employes go over to the man thats about to help me and tells him to not spend time with me and to work on something else. (pretty much dont give me the time of day) the man was Bald i think with glasses around 40ish i think he had a cop badge on. I have no idea why this man said this to the employee that was about to help me. my wife and i were nicely dressed, not rude, both had FOID cards on counter and have never been in the store before. We were there to BUY and had deep pockets. The man who ended up helping me was great and spent time with me regardless to what the other man who worked there had said. The comment from this employee really pissed me off. Who the hell does he think he is??? I hope he is not the boss if he is he will deff loose alot of employess and business and they lost my purchase because of it. read more

I've been wanting to go to range for a long time! Finally my bro & BFF went for the first time and boy was I extremely excited my smile was ear to ear until some mean Rude af employees had to ruin our day! I was so pissed off! At first he tried to rip us off and then we end up paying and trying to go through with this rude A-hole and not let him ruin our day. But then it was just getting worser by the minute. So we asked for a refund b/c we wanted to leave and NO REFUND! We didn't even get to do anything and he told us to leave. As a NRA member I will never go back to this place. Very dirty, smelly and rude people. So rude! read more

First off, get a parking lot! I shouldn't have to endanger my car to tight spaces or towing, especially in a low rent suburban industrial park. Second, get rid of the jacked up young man showing off his sidearm and live ammo and the usual gun lover attitude with absolutely no knowledge of engineering or informed opinion. People working in a gun store should read more, and not come across as a punk. Third, the place seems dirty to me. It's a shame because I had high hopes for this place and the people do seem friendly. read more

This is based only on the range. Walk in to range area and there are people everywhere. Can't figure that one out since the lanes suck so much. No clear signage to direct you where to go. Total chaos. The lanes are far too narrow and very poorly lit. The target control is just back and forth. How about getting some 1990s tech, at least. Will never go back. read more

Customer service is good and they are very informational- whether you're interested in purchasing a weapon or just practicing.

Yep they have guns and there's a range, In my humble opinion the safety here is terrible the customer service was not to be found. The shooting lanes were crowded the was lighting poor, I would have to think accidents are a common problem here, this is in stark contrast to the police state at mega sports in plainfield where you're lucky to grace there lanes. If you can take the drive to GAT guns or on target you will be pleasantly surprised at what a shooting lanes should be like that also includes mega sports good place heavy on rules thats not all bad. read more

This will always be my "first". I have never shot a handgun before, but have been very interested in them. I have handled hunting rifles before, so I know what I am doing a little. I give Nathan (I believe that's his name) a million stars. He is downright awesome, and he's SO easy to talk to, unlike a lot of the employers there. He is why we went back basically from the first time we were there. Let me start out by saying we had range reservations last week, and we suddenly had to cancel due to my husband getting called into work. The man over the phone was frustrated with us doing so. Unfortunately, things come up, and we had no other choice. So we re-booked reservations for this past Friday. Prices vary from cheap to gouging. For 2 of us in one lane, we paid over $110.00 for 90 minutes of time. We got our guns and went into the range. It was SO COLD I froze! Actual parts of my body were going numb. I guess you have to wear your winter jacket to shoot? Anyways, I had a Taurus .22 Revolver, and my husband was shooting a Springfield XD9 9mm. I am so glad Nathan started me out with a revolver because the first guy gave me a Beretta 9mm and it was too much, even my husband couldn't believe the recoil! They only had enough .22 bullets for 100 rounds for me, which kind of bummed me out, I could have shot off another 50, I was enjoying it immensely. I was NOT enjoying the assault rifles blasting off next to me, damn near making me jump out of my own skin with ear plugs AND ear muffs in. I had to wait 10 minutes to get 2 targets from the guys who run the target area, because they were not paying attention to me. Then my husband got caught up in the moment and accidentally rapid fired a clip, and the old guy walked into the range and gave him crap right in front of everyone. He wasn't even going to let him keep his target!! It was an accident, we shot normal the whole time we were in there, he could have waited till we got out to say something. I walked out feeling extremely embarrassed because we just got scolded like kids. He continued to be EXTREMELY rude until my husband apologized over and over and he finally warmed up to us a little bit. It's very hit and miss with the staff. There are some extremely nice, helpful guys, then there are some rude ones. All together we had fun though. read more

I wish there was another range around here this place is overpriced and some of the staff are just downright rude. I highly suggest buying ammo beforehand or you will be forced to pay $$$ big bucks for it. It is nice the range is combined pistol and rifle unlike Gat Guns but they recently put a hour and a half limit on range time when before you could take your time now it feels like your in a rush and takes a lot of the fun out of going. Its very expensive to shoot for me and my gf it's about 38 dollars just for range fees. 20 for foid card holders and I think 17 for a guest. Not my favorite place to go I'll drive the extra 30 minutes to not get treated rudely(short black haired fat guy) the mustache guy was very helpful though and very knowledegable read more

this was an awesome experience! They first teach you the mechanics of the guns, then you go into the room and take turns shooting. Only issue was, our guns kept messing up (they weren't firing when we pulled the trigger), so the guy had to keep fixing it. Other than that, everything else was great! look for deals on group on. However, this isn't obviously an all day thing, takes less than an hour for two people. read more

Ive been to every range in the Chicago land area. Ive been to Article 2 several times. I'm an instructor and Range Safety Officer. This place could be 5 stars but falls short of that in many ways. First, If they are busy and the main lot is full they send you to the lot down the block. Not a big deal but the main will have plenty of empty spots and they still send you down the block. Once you enter you're greeted by rude staff and hardcore bad asses behind the counter. I have witnessed them dishing out attitude and rudeness to customers that come in looking for their first gun or guidance in buying. Not everyone is knowledgeable and experienced. So if you hand them a gun to hold and feel and they don't properly hold it or point it in the right direction you don't get mad. You help them, advise them and should NOT be rude! Now lets head to the gun rental counter.... The old guy there should stay at home and retire. He is grumpy and crabby. Again, no need for this. A lot of people are nervous enough coming to the range. An uninviting welcome makes it worse. Give your customers support, guidance and a smile. Now on to the counter to purchase targets, ear protection and eye protection... When the young kids are there its cool but if the old guy is there prepare yourself. He swears, yells at employees and has attitude. Now lets get to the range to shoot... It's OK but could be vastly improved. Air ventilation varies in quality, the ranges will have at least 2 stalls inoperable at any given time. Zone 4 had 2 stalls inoperable for over 3 months. Another improvement the store can benefit from as a whole is identification. Most employees have shirts bearing the business name but some don't. Not an issue for me because Ive been there enough to know who is who but when someone is new to the range and is given direction by someone who is not properly identified and doesn't introduce who they are it can be awkward and uncomfortable. The place as a whole is not bad. A lot things can be easily improved by management, procedure and guidelines. And most of all a little more friendliness! read more

Why spend money at a range with horrible customer service and bad prices coupled with a poor shooting environment. I have made one purchase here and have shot in the range multiple times, every time I walk in I regret the decision of visiting. For shooting needs, check out Sycamore Sportsmans Club in Sycamore IL. And for purchasing needs I have found Marengo Guns to have the friendliest and most helpful staff in the Chicago land area. read more

Was a lot better when it opened. Now the range is dirty and hazy. You leave the range feeling like you spent those couple of hours in Shanghai. read more

Went there for a training course that my wife got from groupon. Corey, our instructor was great. Cool and calm young fella! The old geezers behind the counter that thought their S*** don't stink were a-holes and have no mouth filter. If I owned that place and I heard them talking like that in front if customers, they would be gone! read more

Bought a Groupon for date night, so this was my first time here. Just remember, although you bought a Groupon, it's still a gun range people, NOT Disney Land. I had a great time. Might have been a little too hyper since my adrenaline was pumping or maybe the fact that I am good at this shooting thing. Will be back. Fun date to go on!! I read some of the negative reviews, but I myself, had a good experience. I mean, this is a gun store. The men who work here aren't going to have the same customer service that you would receive at a 5 star hotel. Come on! Give 'em a break. No I wasn't greeted when I walked in but I asked the first person I saw for help and he was more than happy to assist me. So no, they don't have a host standing at the door with the red carpet pulled out for you. Like I said, it's a gun store, these guys are tough and serious!! LOL. Anyways, I forgot my instructors name (it was a short name that started with an "s") but he was a great instructor. I will update if I remember his name. If you are listening to him, you will catch that he is a very funny but serious person. The actual range is very loud but once you start concentrating on your own target, you won't even pay attention to what is going on in the other lanes. Tips: If it is your first time ever going to the gun range and you have never held a gun ever in your life, I would suggest to look at a few youtube videos before you go just to have an idea about the proper handling of a firearm. (They will teach you in the class but the class is only 30 min. so just to be ahead, watch some videos). Arrive early so that you can look at the firearm rentals to decide which one you would like to choose. I chose the popular Glock 9mm. Would like to try a .45 next time. Don't expect the men to act like sweet little ladies when you walk in and then cry that they are rude. Some of these men are military people who have served our country. I would be serious too if I worked around a bunch of guns. read more

BEWARE OF THIS RANGE - READ BELOW Please take the time to read this whole review as it will shed light on the way they treat paying customers. First off, I would like to state that I am not new to firearms. As a resident of Indiana and a 2 year certified NRA and VTAC firearms instructor I am keen on the knowledge and competency of both using firearms and what is done as an instructor and range safety officer or shop owner. My first and only experience to this range was one that not only shocked me but also everyone who was in the building and heard it. I went with a friend from IL to this range to shoot pistol and rifle. As we walked up to the counter and started the check in process to get a lane the female behind the counter looked at me as I had 2 kydex mag carriers that were empty on my belt line without a holster for my pistol and stated in a very rude manner, refering to the range area in back, "If you walk back there with those on your belt then those guys will draw down on you and tell you to hit the f**king ground. Stand there and take it off your f**king belt now." Not only did this happen, but after I had complied, trying not to make a scene, we proceded to go to the next room and I went back to purchase ammo. She then waited for me to make my selection of Federal 40S&W before asking for my FOID card (knowing already that I am from Indiana), I proceeded to give her my Indiana concealed carry permit credentials and NRA instructor card before she stated, "If you aren't an IL resident and don't have a FOID card I won't sell you ammo, it's illegal without a FOID." I informed her that she was wrong, and that as strict as IL state laws are, any state bordering IL is able to not only purchase ammo, but also firearms. She again refused and I walked away disgusted with the ignorance and rudeness of this individual. My friend I was with then walked to the counter after I told him that she wouldn't sell me ammo so that he could purchase it himself. I told him what I wanted so that we could shoot that day and when he walked up and asked for the ammo that I wanted so that he could purchase it she said to him, "How interesting I just denied the sale of that same exact ammo to an illegal...." I was appauled at the level of disrespect shown to me and my friend at this range and would never have gone had I known this range treats its paying customers in this way. Be aware and BEWARE of this range. read more

This place is just ok. It's another expensive gun store with spotty customer service. I've been here a few time and some times I get great service and some times I either get ignored or easily dismissed. There prices are pretty high compared to other guns stores in the area ( which arnt that many) however they have the only range that you can shoot high powered rifles in. This place would be so much better if they CLEANED it and were just a little nicer to people. read more

Awful. Just awful. I've never been to a shooting range before, and my boyfriend was anxious to take me. He hadn't been to a shooting range in at least 10 years so he was a bit rusty when the crabby older lady behind the counter handed him a 22 and told him to clear it IN THE LOBBY. He pointed the gun toward the floor away from anyones feet while he tried to clear it. Meanwhile, she yelled at him for not doing it right causing him to lose focus. I can't believe how rude and unprofessional she was. I guess she doesn't care about attracting new customers. Needless to say, we will take our business elsewhere. read more

Staff is way friendlier and more welcoming than other shops/ranges in the area. If you don't want to be treated like an inconvenience, then this is the place. read more

Just lost 2 stars. 1 star lost because apparently i can't come in here and rent a gun by myself, which i assume to be a money making scheme. The second star is lost for customer service. When i emailed them inquiring about this silly rule (kept it professional, not rude) i got an email back saying "That would be correct" and that is it. No explanation or concern or anything. read more

This establishment is well kept, it is an amazing place to bring friends and family. The range fees are extremely reasonable and it is a great experience for new and veteran gun users. Lane capacity is superb compared to the traditional 8 lanes at other facilities. The staff are a majority of older guys and woman that are knowledgeable on a lot of firearms and techniques needed to safely and effectively use your weapon. The range officers make you feel secure and do not walk off on you or wait until you mess up to jump in to help. All these great things make for this to be one of my top recommended places to go to. Although the location is far from home it's always worth the trip. read more

They are as gruff and surly as most ranges, something about dealing with guns must make workers angry. It's pretty clean inside, not eat a sandwich off the floor clean, but clean. Targets are a bit pricey, but you oughta bring your own anyway. Range price is high, but there aren't many around. read more

Awesome awesome awesome!! These guys are awesome. They helped me clean my new gun, also gave me extra time in the range at no extra cost as well as provided me with some reasonably priced ammunition. Thanks so much guys for the solid advice!! Great service!! read more

Pros: Huge range at a decent price. Allowed to shoot rifles, shotguns and handguns, as well as different types of ammo (no tracer or incendiary ammo). Cons: The majority (not all) of the staff are either rude, old school, arrogant know-it-all-types or young, wet-behind-the-ear kids with little or no knowledge. On occasion, you may get one of the few helpful and customer-friendly guys to help you. It's hit or miss. Pricing on new and used firearms is exceptionally high, but accessories and (some) ammo is fairly priced. I was thinking about taking a group to the range here, but the reviews on Yelp, as well as their restrictions for groups (Groupons), has me inclined to stay away. read more

Just to be clear the range and the gunsmith kick ass they are always helpful and up until recently I have been very happy with my experience. The problem comes from the fact that I bought a gun on December 8 2012 at their Beretta bash. On purchase I was told that they would have to order it and that it would be in a week here it is almost a full two months later and I still haven't received what I have paid for. The second issue comes from their customer service since i haven't received my firearm nor any calls or updates on its status I have taken it upon myself to call every week to find out the status. Some of the staff has been helpful and have genuinely tried to assist me but some have just been down rite rude. They also don't seem to understand that they have to actively call their suppliers and say hey where is my stock and when will it be in. However every time I call I get a different answer and they haven't even made the effort to find out when my gun is coming in, instead they give me a line about how they can't even keep 9mm ammo in stock which is understandable however it is irrelevant to my queries. In closing I will still use their range however I will never purchase another weapon from their establishment. read more

It was not a pleasant experience. Our group reserved and paid for two sections to shoot but once we arrived they said they only had one available. They did refund us but as soon as we walked in the section next to us was suddenly open. There is an older man who has absolutely no respect for customers and just spent his time yelling at people (myself included). Overall they had horrible customer service and were rude. It is safe to say we will not be returning. read more

I have done business with article II for many years since they opened in 2010. They were very informed and helpful. With that being said let me do a 180. Article II hired a new crew and they are very rude and disrespectful. I was refuse attendance in a ccw class I paid for and was refunded my money. When I asked for a reason they said they have the right to refuse anyone. With that being said a business can discriminate against anyone the want to. I am currently seeking ways to put a stop to this kind a practice read more

Yelp apparently thinks my post is a rant even though there are 161 posts with the same theme. Hey yelp, that's not a coincidence... That's their business practice. Long story short, go to Maxon. read more

The customer service at this place is Meh. They act like they'd rather be somewhere else. It's grimy. If you don't mind the drive go to GAT Guns in East Dundee. Much cleaner and great customer service. The only reason I would go here is because I didn't want to make the drive to East Dundee. read more

My friend and I visited Article II with a Groupon that covered our safety lesson, gun rental, and range shooting with an instructor. I had never shot a gun before in my life, and was a bit intimidated walking in, but the staff at Article II instantly made me feel comfortable. Mitch was our instructor, and he could not have been a more patient, genuine, and kind instructor. I felt comfortable asking questions without fear that I would ask something "stupid." He was very encouraging throughout the whole process, and I will definitely return as soon as I get my FOID card! Thanks, Mitch! read more

OKAY this got even worse. I looked at my bank statement and they billed me $20 for $2 in targets, I will never go back. Oh and the reason they don't show the prices on the guns is because they overcharge. read more

I have had my foid for almost a year now. I have had a wide range of opportunities to shoot and most of the times i have been to this gun range have been pretty positive. However, I took a group there last night and had an awful experiance that has completly changed my attitude towards this place. First thing to mention is that if you know how to shoot and have time to shoot during off hours, then this is a great place to shoot. The range itself is nice and it really is the cheapest indoor range in the area. This is why i have been coming here. The other reviews also mention horrible staff. Im not going to lie and tell you they are all great. In fact, i can only think of four that are great. I have not had a good experiance with the other employees, including the owner, Barry. So my friends wife calls me and wants to do a surprise birthday party. She wants me to take him and some friends shooting. The rule there (different employees told me different variations of this rule) is that there must be one foid card per lane. So the plan was to bring the group and splits into smaller groups. 3 of the 9 of us had foids and experiance. That means we would have reserved 3 lanes, and had 3 guys per lane. I have done this in the past, just not as a larger group. The fees are $20 for the lane and $12 for each additional shooter. Rentals would be an extra $18 per lane for two guns. So $21 per person. A total of $189 plus ammo. When i called and tried to arrange this i made sure i asked about renting an AK47. The group was a bunch of russian guys so renting that rifle was the main reason for going. I was encouraged to do a class because the AK47 is not a good beginners gun. The owner, Barry, worked out a deal of $40 per person, so $400 (10 guys, one was invited after). This made sense considering there was alot of untrained guys and I was told that $10 of ammo was included in the price along with any rentals we wanted. He told me he would get us several instructers and we could all shoot at once. Awesome! We invited one more guy, after i asked permission from Barry and i collected the $40 per person. The wife also gave $150 for extra ammo if we ran out of the class ammo and the ammo i brought. I called Barry once i recieved all their payments and he put the class in the books and reviewed our agreement again. The first red flag was when i tried to confirm everything the week before. i called several times asking for barry and he was always busy. I was told, "Whatever you worked out with Barry is in the books and should work out the way he agreed to." We get to the range that day and none of the employees knew about the group. the guys behind the counter tried contacting Barry and wetre directed to the schedule. The schedule read, "$40 per person plus ammo." I tried really hard to fight it but they would not budge. They even called Barry and he agreed, $40 plus ammo. ok no big deal, we are all big boys, whats $10 more dollars. Plus i brought enough .22 to go around. So we only get one instructor, and he is not happy. He told me about 5 times to not ever bring a group that large to the range. He was rude and clearly agitated. I apologized and was as helpful as i could be but he was just not happy and nothing was going to change that. Last minute they gave us a second instructor who was a volunteer, this guy was awesome. i dont know his name but he was great. because there was onl;y two instructers, shooting my .22's and the .38 ammo we purchased took all of our reserved instructor time. we were 5 minutes over time limit and he handed me the rest of the 38 rounds and said hurry up. We need the brass back for reloading. Shoot these immediatly. i finished them off and returned the gun. He looked at me and said, "NO, there was one more .22 hand gun." I was puzzled and told him the other instructer handled that weapon, i never even touched it. He told me to go get it and that i was mistaken. Again, this guy was rude and very upset. Flustered i run back to the range and look in the intructors stalls... nothing. Im freaking out and check the range counter. Sure enough, the other instructor had the gun there. So our time with the instructor was over, and i told him i wanted to give the birthday guy a chance to pop off a few more rounds with my rifle i brought and then we were done. He has never shot a rifle. The guy said, " Just call it a night. You brought a group way too large for this kind of class. Just go home and come back when they have experiance. your done. Leave." I wasnt asking to bring the group in, i just wanted a few shots for one person. I left extreamly angry and cheated. i did not get the price the owner agreed to and was treated horribly by the staff. read more

Since my last review, I was contacted by the owner to let me know that he took my feedback seriously, and has taken action. I've been here several more times since then, and whatever he did seemed to make an impact, as my experience with the employees were much more positive, and they were much more friendly. I still give it 4 stars since the stalls are very dark, but I still plan on becoming a regular here. read more

This place is a disaster. The front of the house does not communicate with the firing range. Complete disarray. The wannabe range masters are high school kids who don't have any identification as to who there are. Actually, no one in the building is able to be designated as an employee. I was approached and given an instruction by a kid trying to act tough and when I simply asked why?, he runs off to get grandpa. The rules are spread out over the range in places you can't see other than the main ones on the front desk, be sure to walk around and find them all, otherwise a punk kid who you don't know or can readily identify as an employee will try to act tough and correct you, then go hit on the nearest piece of tail in the building who is pointing the gun in an unsafe direction. Great range masters they have! read more

I have shot on this range over 100 times and had an annual membership but no more. The second to the last time I was on the range the RSO called a cease fire and yelled at us all that if he heard rapid fire again everyone was going to be kicked off the range and that we could all kick the a** of the person doing it. He than left the range and never announced the range was safe to shoot on. I talked to him about this after the incident and he apologized but that he was frustrated as he was the only one at the range counter and it was all he could do to keep the range safe. The last time I was in the store I had a sales person point a gun at me 3 times in about 2 minutes. When I spoke to him he apologized but a woman behind the counter said and I quote: "Are you afraid of guns because if you are you might not want to come in here. We are busy and there are a lot of people in here so you are going to get a gun pointed at you, but it is OK because they are unloaded" My response was: "There is never a reason to point a gun at anyone unless your intent is to shoot them" I told her all guns should always be treated as loaded and always be pointed in a safe direction and if it is crowded how about pointing it up or at the floor. I also explained to her that I am not new to shooting and I am not afraid of guns but I am concerned when people point them at me. After her telling me I did know what I was talking about and it was ok I got my refund for my range membership $341.25 and I will not be back here for the following reasons: 1) Not safe 2) Prices are very high on everything 3) Sales staff attitude I know other outstanding gun stores and ranges will be more than glad to take my money. It is really too bad as I have introduced many new shooters to the sport at this range but never again as I don't want first experience to be in an unsafe unfriendly environment. Sustaining Member NRA Life Member JPFO Life Member ISRA Annual Member Knife Rights Appleseed Rifleman Annual Member of ISRA Range Attended Gunsite Pistol 250 class in AZ NRA Certified Pistol Instructor NRA RSO read more