Alex came by right on time, was polite, professional, and quickly found my leak. He did exactly…read morewhat he said he was going to do, charged a very reasonable price, and completed the job efficiently. I have absolutely no complaints. Five stars all the way across! I would definitely recommend Alex and this company to anyone in need of plumbing services.

I was grateful for a prompt response and arrival. Was not overly confident in the tech's skill…read morelevel based on his understanding of the project. The work was non-emergent and I had two other plumbers quote it. Pure Plumbing's quote was 3x the other reputable companies that quoted and we ended up using. Beware of price gouging. Note per management's reply, must call them and ask for fair pricing.

Around 9 PM I went into the garage to move the laundry and was greeted with a pool of water flowing…read morefrom beneath the hot water heater and soaking the floor and carpet. Thankfully I caught it early or it could've been a huge disaster. After stabilizing everything by shutting off the water and gas, I came onto Yelp to look for highly rated companies with 24/7 service. I wasn't aware that plumbers don't sleep, the first company I called sent a technician out the same night. After I received the quote I uploaded it to an AI that told me that it was a good solution but significantly more expensive than I should be paying. I decided I would also call a highly rated company that specialized in water heaters, and the AI listed JG Water Heaters as well as a couple of others I left a message for JG and the owner called me back quickly. We spent about 15 minutes on the phone talking about the solution, the prices, the options, the risks, etc. His verbal quotes were significantly lower than the other company, and he could send a technician out first thing in the morning. The information that I uploaded to the AI resulted in a thumbs up and a couple clarifying questions, but seeing as though I was in the middle of a water emergency I wasn't going to go out and get the normal 4 to 5 quotes for work The technician arrived precisely on time the next morning, examined the entire situation and determined that I had two really good options. A plug-in place replacement 50 gallon tank, or to go tankless. The outlets, gas lines, vents, etc. were all perfect for tankless and they gave me a competitive quote. I decided I did not want to go through flooding again and decided to spend the extra money on the tankless system. Over the next 4 to 5 hours the technician worked diligently installing the system, and he wasn't even bothered by my occasional visits and questions. At one point the owner came out to drop off some equipment and I got to meet him in person. After the install was complete we went through the house to make sure everything was working properly, and the technician hauled away the old hot water heater and cleaned up after himself. My adult son took the first shower with the New system and said it was perfect. No issues at all, although I had to turn up the temperature a little bit to what we were used to. I highly recommend JG Water Heaters. Great people, super fast response, and what seems like a reasonable price. I'd be more confident if I got more quotes, but AI is pretty good at evaluating proposals and they said this was a good one. I have confidence that if anything goes wrong they would come out in a heartbeat to take care of it. Thanks JG Water Heaters for helping me avert a disaster and getting me a hot water system that will probably outlive me

WOW!!! Quintuple HUGE thumbs up for Jericho and his team, and especially Christian, our truly…read moremasterful installer. My entire family is so so fortunate that we got referred to you! JG made it the least painful process of replacing our burst traditional water heater ever (we have had this happen too many times) and finally they helped switch us to a tankless system. Appointments were quick and convenient, and Christian was super efficient and confidence-inspiring. He surveyed our system and made sure he took care of any other problems easily that we were not aware of in the same visit. Keep up the amazing work!

I cannot recommend True Plumbing enough! I was recently dealing with a leak and looking for a…read morequote. Another company quoted me over $500 just to shut off my water, remove the leaking pipe, and replace a spigot. It felt incredibly steep, so I scheduled a free on-site quote from True Plumbing. Our technician, Donn, wast fantastic. He gave me a direct, honest, and significantly more affordable price than the competition. He replaced the leaking spigot quickly and with zero issues. He also went above and beyond by adjusting our home's water pressure. True Plumbing has earned a customer for life. I will definitely be keeping them on speed dial for all future projects. Highly recommended!

I needed help with a burst pipe. I located True Plumbing based on Yelp reviews and I was happy to…read moreget a Monday 8-10morning appointment! (I put that it was not an emergency and I was very happy with a Monday morning appointment). Our technician came approximately 8:30 am and quickly fixed the issue. I was not present for the appointment but my husband was happy with the technician sent and said the technician was very helpful in answering some questions about repiping old pipes. I believed we paid $485.00 which is a fair amount for the work needed, during a heat wave, and the fact that the tech had to go under our hot house to fix the issue. I can recommend True Plumbing based on my experience.

Overall process was great. Plamen responded to the initial request and after looking at some photos…read moregave an initial estimate and scheduled some time to swing by. Was very flexible around timing and kept in communication. Provided a quote, which was lower than the initial estimate and agreed to start the following day. We went with a tankless water heater and couldn't be happier with the upgrade. Thank you! Will be recommending to all.

My water heater finally gave out after 13 years on a Friday night. I requested several quotes…read morethrough Yelp, and Plamen was the first to respond. Since a storm was heading toward San Diego that weekend, I wasn't sure if anyone would be available to help on such short notice.Plamen exceeded my expectations. He arrived promptly at 9:00 a.m., exactly as promised within his 9:00 to 10:00 a.m. arrival window. He provided a very reasonable quote, and the entire water heater replacement was completed in just two hours.This was by far the most stress-free home repair experience I've ever had. Plamen was professional, reliable, and efficient from start to finish. I highly recommend his business to anyone in need of plumbing services.Thank you, Plamen!

absolutely awesome. He was incredibly knowledgeable, professional, and clearly knew exactly what he…read morewas doing. He quickly figured out the issue, explained everything along the way, and got the job done in a timely manner. Water leaks are obviously stressful, so I'm extremely grateful for how easy Chase made the entire experience. It's such a relief when someone shows up, knows their stuff, and takes care of the problem the right way. Really appreciate his help today and would absolutely recommend Chase and Mastercraft Plumbers to anyone looking for a great plumber!

Subject: Unresolved property damage and failure to honor warranty…read more I am writing this review to share my experience with Mastercraft Plumbers Inc. regarding a project that resulted in irreparable damage to my bathtub. While the company performed the initial task of removing a corroded screw, their technician's negligence resulted in significant, irreparable damage to the bathtub. Despite a written warranty guaranteeing workmanship, the company refused to restore the tub to its original condition, instead proposing an inadequate "refinishing" remedy that did not meet professional standards. After months of attempting to reach a professional resolution, I was forced to pursue this matter in Small Claims Court. On June 8, 2026, the Superior Court of California ruled in my favor, confirming that the company failed to meet its obligations and awarding a judgment for the full cost of the necessary replacement. I am sharing this factual account to assist other consumers in their due diligence. I have attached the Court's Minute Order and photographs of the damage for transparency. I am posting this as an addendum to address the owner's response. I wish to clarify that the facts of this matter were adjudicated in the Superior Court of California (Case #25SC04822C). On June 8, 2026, the Court ruled in my favor and awarded a judgment for the costs of repair, rejecting the defendant's claims. My review is based on these documented findings, and I stand by the facts presented. I have attached the Court's Minute Order for transparency to allow future consumers to make informed decisions based on the official record.

Just want to give a shout out about some over the top service I had recently…read more Called Burtech Plumbing on a Sunday at the last minute for a clogged toilet. Vivian was friendly and helpful, got me on the schedule right away. Kyle came out, did a great job, and was honest and professional. Excellent customer service and quality work. Would highly recommend.

The good. Nice…read morestaff. Quick service. The bad. Not locally owned. Way way over priced and nickel and dime. Almost $300 for a 5 min repair. AND $10 credit card or debit card fee added on. Lame. I sent them a photo ahead of time. They could have quoted prior to showing up. But instead want a $80 fee to tell you they want to overcharge.

If I could give Willis Brothers Plumbing ten stars, I would. I've worked with contractors for…read moreyears, and most take days--if not weeks--to respond. The Willis brothers consistently show up within just a few hours (often within the hour) no matter what time I call, and a real person always answers the phone without sending me to voicemail. They have handled a ton of work at my house over time--replacing a dishwasher inlet hose, fixing and welding a broken spigot in the backyard, replacing toilets, installing a pedestal sink, and using camera diagnostics. They are always patient, friendly, highly knowledgeable, and take the time to explain exactly what they are doing while keeping everything clean and professional. They always give fair pricing upfront, but their honesty and dedication to the customer are rare. You simply cannot go wrong with these guys!

Seamless experience!…read more The shower arm lobbed off suddenly mid shower one night, and we needed it repaired asap. Willis Bros was fast to connect with by phone, and two brothers came out same day for a repair that took about 20 min. Lifesaver! Quick process and fair pricing. Will keep them as our go-to for future plumbing work.

Excellent service, great communication, great price. Diligent job snaking a stoppage. Thank you,…read moreMike! Rock on!

Good work with a fair price and courteous, checked several others and decided on Proactive Plumbingread more

I left a previous review for replacing our 75 gallon tank; this time we had a sediment blockage…read morethat was causing our hot water recirculation system to become ineffective. I tried myself to remove the blockage with a "Sediment Buster" tool, which didn't work. Dustin came out and cleared the problem within about an hour, including cutting and rebuilding the recirculation plumbing. The price I'd call reasonable for a plumber that knows what they're doing.

Jerry Did a great job! Got the job done right the first time. Fast efficient and friendly. Worth…read moreevery dollar! and the follow up 4 month later from Jennifer was really appreciated! I'm located in East County and I appreciated the great service overall.

Great, friendly, honest and easy booking and communication. Came out quickly during the heat wave.read more

Calling Right Way is the right thing to do if you're looking for fair pricing, great customer…read moreservice, and knowledgeable technicians! We were able to get a next-day cancellation when our AC stopped working during this record-breaking heatwave in San Diego. Service fee is on par with many other companies ($89). Vlad texted when he was on his way, and we were impressed with his professionalism, friendliness, and knowledge. He patiently answered all my questions, and importantly, he is trustworthy. Our AC is 15+ years old, but instead of pushing us to install a new AC, Vlad told us to ride it out until it dies before we get a new one. He has earned a repeat customer, and we recommend them to anyone who needs HVAC work. They are a small business who clearly take pride in their work and want to do things the right way. So glad we found them!