They are great--I had a garbage disposal issue during Thanksgiving, and they were able to come out the following Monday and resolved the issue quickly. I won't hesitate to call them in the future! read more

I have used precise plumbing for many years. I trust their work and technical ability in plumbing 100%. They even lowered our bathroom shower floor and helped in a flood emergency. Fees are about standard to the industry. read more

They would get a zero if there was a zero star rating they never returned my phone call after I left them several messages on their voicemail. I'm very disappointed in the quality of their customer service read more

PLEASE READ THIS BEFORE EVEN CALL THEM!!! We have terrible experience with Precise Plumbing this summer. Blue Diamond Property Management, Samantha is using them exclusively for all plumbing needs. We moved in our new apartment's summer of 2019, and we decided to install our brand new washer and dryer right away. After delivery appliance people declined to install the washer because of bad cold-water valve, our property management called Precise Plumbing to fix it. Plumber Lee concluded that the valve is good, while the wall has clear bubble under the paint, but we did not start to argue with licensed professional. After one more unsuccessful delivery attempt (for the same reason, bad cold water valve) Lee, plumber form Precise offered to install it by himself, which was very nice. After he installed new washer, hoses (plumber use his own hoses) start leaking and created flood in our Apt and 2 apartment below us, we lived on the 3rd floor. Leak was inside the wall somewhere and inside the appliance closet, we did not notice it right away, only after laminate start swelling around it. After we called our property manager again, Lee arrived again and concluded that he did not tightened hoses well and it was dripping, he admitted his fault. The owner of the company James come to our house after and double-checked everything again, he just wanted to make sure that everything is fine now. In addition, he concluded that water hose was not connected to the dryer, to the steam, we asked him to connected, but he declined. We didn't even know that water hose should be connected to the dryer. Another sign of bad work, and Lee never told us that he did not connect it. Only after construction started, all floors, walls was taken off, we got a notice, that plumbing company declining to admit their fault and trying to put everything on us. They made up the story that we move out the washer after it was installed and tried to connect the water house to the dryer steam. What embarrassing, pointless and stupid lie. They made up this story just to put their fault on somebody else. Why I should move out the washer by ourselves? We got property manager who is doing this for free? Why we should even waste our time and efforts for this? We didn't even know that steam hose was not connected. Because of all this mess, we waited for almost 1 month, until repairing will start, because of insurance investigation. Finally, our apartment's owner insurance took our side and I guess they were after the Precise Plumbing Company insurance, which was declining to pay for any damages for all 3 apartments (ours and 2 units below us). The construction inside the apartments and conditions forced us to move out from our apartments, which is very stressful with 2 kids especially after recent move 2 months ago. This Company is full of unprofessional plumbers, full of liars and dishonest people. Think twice before use them or even let them touch anything in your house. Even if your property manager is using them, just do let them inside your house! read more

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Unfortunately, I did not have a great experience with them. Not a Fair pricing and also got trapped into misleading. To begin with, their prices were above average, higher than top-rated other licensed installers. We got a quote from three different companies, there was the highest. We were hoping it could be a simple repair. They quoted around ~$175 if it could be repaired. Later I canceled the repair, as scheduled for replacement next day. But later owner showed up anyways in my absence and provide misleading and wrong information on the phone. he quoted $500 just to disconnect the water line. It should be part of the uninstallation. next day I find out the information provided was not correct, I was misled and trapped into the contract. End of the day I paid over 300-400 extra compared to other places one would have paid, including Lowes. The installer was a very nice and decent person, but still, he scratched the water heater at least 4-5 places. Not to a big deal for immediate, but it does over time, as it shall start getting rust, as the paint was peeled off. Also when he tilted the water heater, he spilled all the rusted water and it has ruined lots of stuff and food in the garage, that we through away later. We helped him both lift and clean-up. Bottom line they were just into getting their highest $$$ less about the customer. I would definitely not go with them in the future. Fyi, their customer service was great, but when I asked them to come to install it later afternoon they said no, but to get late charges and trap you into the work, they did show up after 7:00 p.m. read more

James is fantastic! He has done 2 jobs for me and each time he is right on it---he leaves no stone undone. He is a very nice guy and very kind, he is an expert at figuring it out. Also, he will let you know if it is something he cannot fix. Which is so great, because I have hired other plumbers in town that tried to rip me off and the easiest of jobs. Which is how I found James. Please give him a try he's great! Lucy Southam Southam Farms read more

I had James repipe my house I was having orange water. After pipes replaced I now have clear water! James and Robert are very professional I can't say enough about them! I love this company! read more

James is one of those contractors I've used personally and I refer him out to my clients all the time, where he gets rave reviews. I found him to be incredibly responsive, reasonably priced and he knows his stuff. Recent examples: He recently installed a water pressure regulator and fixed several other things at my place. He did great work and saved me a lot over what other plumbers in the past have charged me. Shari a client of mine calls and shares her frustration that she had been without hot water for 2 weeks and had company coming to stay at her house the very next day. One call to James and he was there in a flash, diagnosed the issue, located and bought the the special "vented" HW heater she needed, drove an hour away to pick it up and installed for her that night. She had been dealing with a home warranty company and another plumber for 2 weeks and kept getting the run around about the part didn't come in and then it was the wrong part. Meanwhile she had been taking cold showers! (Yuk!) They couldn't get it done in 2 weeks but James did in within hours. Another client of mine who's a retired plumber wanted to re-pipe a new house I had helped him an his wife purchase. I recommended James and after the job was done (big job by the way) he called me to thank me and to say how much he enjoyed working with James. read more

James is excellent! He is extremely thorough and efficient, and provides great customer service and care. He has completed several jobs for us, and is my go-to plumber. I really appreciate James's process... He examines the issue and troubleshoots, explains the problem in ways I can understand, provides me with several options on how to remedy the problem, and tidies everything up before he leaves. He's had times when he takes a look and has to come back later or another day with the right parts - on time and as promised. I think his rates are fair, and I would have a hard time finding someone as knowledgeable, friendly, and professional as James! read more

Thanks you James for the incredible customer service and high quality work. James has an incredible work ethic and can do attitude. He works until he gets it done. I remember when our condo complex had a major leak and I saw James at 11:00 pm still working and checking each building. Some plumbers turn water off and on quickly with no thought to the pipes, but not James. He slowly opens up the valves so the pipes are safe from bursting-this after already putting in a 15 hour day. He's amazing! read more

I had a pinhole leak in my attic that was dumping water through my bathroom and into my garage. I discovered this late at night and frantically called my HOA to send a plumber to stop the leak. James showed up and within a few minutes had figured out the cause and stopped the leak. He was easy to work with and the person handling my phone calls, Jessica was very good about following up and ensuring that I got the service that I needed. I went with Precision Plumbing again to have my damaged pipe replaced and to have them set up my old bathroom unit to be a standup shower. Again, they were very organized for scheduling and the plumber who helped me was quick and effective. The billing process was easy and Jessica helped me to get everything taken care of. I highly recommend this company for any plumbing needs, whether routine or emergency. read more

Blue Diamond Sales and Rentals use only Precise after 16 years in business. James and his crew are simply the best! 10 STARS.

I can only rate James/ Precise on his response time and ability to determine the problem which turned out to be a leak from my washing machine that had seeped into my living room floor. He was in touch right away, kept his cool despite my worries and quickly found the source of the problem after checking both my and my neighbor's units. Turns out I really need washing machine repair and some restoration. James was at my home from about 6:00 - 7:00 pm and was more than fair about what he charged me. No emergency surcharge and also gave me some pricing on a few things that need to get done at some point. His pricing seems very fair and he also gave me input on the next steps I needed to take as well as checking in the next morning to see how everything was. This is definitely a company where you are dealing with an individual who seems to care that everything gets taken care of and can provide any necessary referrals. read more

We had our hot water heater go out at 2:30 am on Saturday morning. Thanks to Lee at Precise Plumbing we had it fixed and hot water once AGAIN by Saturday night at 8:00pm. Lee...thank you for your hard work (on a Saturday) read more

James was very helpful in explaining what needs to be done to my leaky faucet and made time to come and replace it just after the holidays. He even replaced a leaky pipe under the sink and I was happy with what he charged for services. Highly recommended. read more

Our property management company has used James for years. He is a great plumber and an even better guy. He has gotten me out of so many jams over the years I cant thank him enough. If you have any plumbing issues in your home whether large or small I'd recommend James! read more

I just recently used Precise Plumbing to do a toilet rebuild as well as replacing two wide spread faucets.

I am more than happy to write a review for James because he truly deserves the review. I've used James on my jobs and have referred him to my customers and have gotten nothing back but good feedback from them. He's reasonable very responsive prompt and very courteous I would refer James anytime. Honestly precise Plumbing couldn't have a better name. They're Johnny on the spot. James also works very well with insurance I have never had a problem with his billing or his work. read more

Had a minor emergency with a toilet shut-off valve breaking at 4pm and immediately had to shut off water main and look for a plumber. Called 3 of the most reviewed here on Yelp and none of them answered the phone or replied via text 20 minutes later that they couldn't do it. I saw Precise Plumbing on here with only 1 5-star review so I decided to call. James immediately called me back and said he could be here in minutes. He was very courteous and quickly fixed the issue and the price was more than fair. I thought it was going to be expensive. I will definitely use him if we ever have an issue in the future. Thanks James. read more

The city shut off the water saying that there was a leak. I tried to get more information but the city was not helpful. I had called a plumber that a friend recommend but he never called back so I looked at yelp. Scheduling worked out perfectly and he isolated the leak. I highly recommend him. I will definitely call him the next time I have any plumbing issues. read more

Precise Plumbing will be our go to for plumbing! James was here fast. He immediately found the problem and had it fixed in no time. He was professional and knowledgable. We have found our new plumber! read more

I am very thankful for precision plumbing regarding the low water pressure in my unit in San Diego. He adviced is to remove the water pressure regulator at the shower head since the water inlet pressure was reduced from high to low. He is truly thinking of the customer's concerns, and have great integrity and professional ethics. I will be happy to hire him for future plumbing works. read more

Oasis plumbing lied to our home warranty insurer telling them they cleared the backup and replaced the leaking pipe. All they did was replace the garbage disposal. They blamed that the mainline was backed up. When the HOA plumber from Precise Plumbing came to check out the mainline, he confirmed that Oasis did not try to snake the line. We decided to hire James from Precise Plumbing on the spot and he fixed the job right there. James was professional, knowledgeable, and affordable. Save yourself time, money, and a headache, by getting your homeowners insurance to reassign your plumber to Precise Plumbing. read more

James has "passed the buck" and failed to contact me back. I had roots in my toilet, which got unclogged by Roto Rooter. Being told that the roots would grow back, I contacted my HOA, which then contacted James at Precise Plumbing. He showed up and tole me that I needed a chemical called "RootX". Later, he then said that Roto Rooter has already used a chemical and "not to worry". Several calls to Roto Rooter and I find out that they have NOT applied any chemicals. They viewed the invoice and discovered this. Been calling James back many times over the last few days, leaving countless voice messages, only to not get any response. Given the choice, I will never again use them and I recommend that you avoid unnecessary troubles and avoid them, yourselves! read more

We called James mid afternoon to see if he could service a clogged shower drain. He arrived the same day and unclogged the drain quickly and even took the time to wipe down the shower floor with cleaner after he was done. Very nice and polite. We were very happy with his service and reasonably priced! read more

I work in the real estate industry and work with contractors all the time. James is fantastic, honest and reliable. You would be hard pressed to find a better company or plumbing contractor. read more

I've been working with Precise Plumbing for a couple of years now. By far this is one of the best plumbing companies that I have ever worked with. The pricing is fair and they don't try to upsell work. It's nice to know that there are honest companies out there. Highly recommend! read more

James came out and checked out our issue quickly. After resolving that, he was more than happy to help with actionable advice on other issues as part of the visit fee. read more

James was so incredible! I had a leaking O-ring on my toilet and was told about it on Saturday morning when my downstairs neighbor said their roof was leaking. I was referred to James at Precise Plumbing from my HOA and he was so fast at responding (even on a Saturday). He came right out and helped me out. He was kind and honest and very responsive. I had been wanting to get both toilets replaced (old and used way too much water) and I spoke to James and he replaced both for me at a fair price. He even referred me to someone to help with repairing my neighbors drywall. I would highly recommend James to anyone looking for a plumber who really cares and is committed to customer services. read more