I would like to thank the two employees for the information they shared on pool care…read more They were very knowledgeable and improved my Understanding of how a in ground pool works. Sadly, we departed with a difference in business philosophy.

The customer service is excellent. John went above and beyond in helping us with technical issues…read morewe were having with our pool. He took the time to thoroughly evaluate and explain the issue, walked us through the solutions, and assisted us in getting our pool equipment back up and running. We couldn't be happier with the service and incredibly knowledgable staff at this Leslie's location!

We bought a new spa that had a defect in the control panel. Kevin came out and diagnosed and…read morerepaired the issue quickly and professionally. He will be our new spa guy!

From the owner: For over 20 years, we specialize in providing professional, high quality swimming pool and spa…read morecleaning, maintenance and repair services for customers seeking expert pool care. Our employees are well trained, courteous and have the knowledge to keep swimming pools of all sizes healthy, clean, and beautiful all year long.

Absolutely horrible will take advantage of elderly or individuals who are not able to keep a close…read moreeye on him. Parents were ill he would go leave chlorine tablets and maybe black flush NO skimming or brushing etc...

I got a call from Heather today. Apparently, there was miscommunication between all three parties…read moreinvolved. Acme is sending a technician on Monday. He will work with the spa manufacturer to, hopefully, solve all our problems. I have confidence that all will be well now that everyone is on the same page with communication. Thank you Heather.

Diana and Esmerelda were fantastic to work with. They were professional and courteous at all times…read more Never did they treat is with disrespect even when we were dealing with issues during our build.

Conrad's is doing work on our backyard neighbors home. They sprayed the neighbors brick wall and…read moredidn't account for over spray and got paint on our shed, equipment, and plants. We called the office and receptionist said she was going to tell the owner. We never got a call back and we called two more times after that. They have no respect for other peoples property or the damages they caused. We also complained about water that is seeping through the brick wall, in which they responded to the neighbor that it won't cause damage because they added plastic. I don't know if the know how water works and the erosion water causes. I guess we'll see what happens.

I used these people for several years, each month the service got worse…read more They allowed green and black algae bloom, never once backwashed and cleaned the filter, damaged the cool deck with dropped poles and equipment. They allowed calcium build up on the tiles, frankly all they ever did was to vacume the pool. Stay away!

Completely unprofessional. Spills plaster into neighboring yards, refuses to clean it up, very…read moreberating when asked to.

Poor service and bill.you for unnecessary items and then take them.back when you cancell service.read more

Green Valley's service is exceptional. Thomas is my pool technician. He always speaks when he sees…read moreme and asks if everything is ok with the pool. Love this company!

Gomez pools is the way to go. They did my pool about 3 years ago now and it still looks as…read morebeautiful as it did when they first finished. They just did their three year inspection on my pool and sealed the deck and drained the pool and refilled it and they said I'm ready for another three years. Looking forward to summer again.

No communication! Very difficult to work with. took 3 1/2 months on a 30-day remodel contract…read more constantly wanting monies ahead of contract for labor or materials. They hired a project mgr whose job, according to him, is to intimidate. to collect. My house & yard were a filthy mess for 100+ days. They would show up for a few hours every couple of weeks. They have ruined the finish on my gazebo and tried touching up- looks terrible. My new pool steps look disgusting! I guess I will go to the ROC.

Worst company ever. Just moved here from CA, bought this…read morehouse mainly because it has a pool. We paid 10K for plaster and a new pump. The pump was set up wrong and the backwash valve was reversed. When fired up it created a clog. When we bought the house the inspector told us the pump needed to be changed, but other than that all was fine. After the new pump we no longer had circulation. The pool is now a pond. Both my wife and I expressed verbally we wanted full service cleaning to both Oliver and Lance. Lance is horrible at communicating and taking responsibility. He lacks business morals and is uncaring about his work as a owner. Oliver, the other owner, slightly edges him out as a better owner. Not by much because he is very lackadaisical with his promises. Oliver had told my wife a plumber would be out to look at this problem. To find out why the circulation doesn't work and where the clog is. This is not as much a complaint as it is more of a warning to the consumer. I have filed a complaint with the Arizona Contractors Board and the BBB. I encourage everyone with a valid complaint to help others by going to the other 2 agencies.

Stopped into the store across the bowling lanes to see if I could get a quote on a new build pool…read more Made an appointment for the following Friday for 11:30. Lance told me to give them a 30 min buffer and joked that they weren't like other places that make you wait all day before coming. Day of the appointment, waited for almost 2 hours and no one came. I even called their number and left messages for Oliver inquiring where they were. No answer and no one showed, so I went to run errands at the store. Lance called me when I was at the store saying he was at my house. I said the appointment was for 11:30, but he said that his calendar showed 11:30-1:30 availability. I thought I heard wrong when I was at the shop, so I quickly finished my errand and went home to meet him. Lance saw the backyard and took some notes on his phone (size of pool, filter, etc), but he never took any measurements. He told me that they would have the quote to me by the end of the weekend. Come Monday, there was no quote, nor after a week. Called Lance to follow-up and he said that he initiated the quote request and didn't know what happened and that he would check on it. It's been 3 weeks now, so this ship has sailed. I know that pool contractors are busy now due to the pandemic, but if you cannot accommodate a quote just let me know so that I don't waste my time.