do not use this company they do not guarentee or stand by their work. pool completed july 2024…read more color very blotchy and looks like a dirty old pool,see photos . floor and sides rough and unsanded and the concrete work had to be all filed down and repaired it looked like a sloppy job. they ended up having to put a top coat over all concrete work that is now peeling up in a few spots. well time passed along and the color did not settle. i continued to complain and ask them to make it right so last week they had a guy come out .empty the pool and do some more sanding. the finiahed result is worse than it was . we paid around 55k for this shotty work.

We bought a new spa that had a defect in the control panel. Kevin came out and diagnosed and…read morerepaired the issue quickly and professionally. He will be our new spa guy!

From the owner: For over 20 years, we specialize in providing professional, high quality swimming pool and spa…read morecleaning, maintenance and repair services for customers seeking expert pool care. Our employees are well trained, courteous and have the knowledge to keep swimming pools of all sizes healthy, clean, and beautiful all year long.

Artesia is the best . . . You want quality, best service; excellent Customer service CALL Sylvie !…read moreShe's very experienced and knowledgeable!

Quality. Paid $20,000 for 10,000 gallon pool to get light acid wash, remove/replace single row of…read moretiles around waterline, install rock feature (purchased separately), and remove/replace 500 square feet of Cool deck pool deck. I drained and refilled the pool. Everything was satisfactory except the pool deck replacement. The owner of the business never showed up on the two week job, and couple of workers said they were just hired for this job. The concrete pool deck was not properly prepared, resulting in the new coating peeling off in ten months. The owner of Artesian Pools, Ray Orta, refused to offer to redo the shoddy job. A few months later I hired another pool company, Splash Pools, to replace the deck at a lower price. Eighteen months later it is like new. Artesian Pools and Ray Orta screwed me. I would never recommend his company.

Green Valley technicians are knowledgeable, polite and focused on providing great customer service…read more Charlie did an outstanding job servicing the DE filter assembly and informed us of potential problems that could be prevented by taking action now. Truly appreciated!!!!

Poor service and bill.you for unnecessary items and then take them.back when you cancell service.read more

Conrad's is doing work on our backyard neighbors home. They sprayed the neighbors brick wall and…read moredidn't account for over spray and got paint on our shed, equipment, and plants. We called the office and receptionist said she was going to tell the owner. We never got a call back and we called two more times after that. They have no respect for other peoples property or the damages they caused. We also complained about water that is seeping through the brick wall, in which they responded to the neighbor that it won't cause damage because they added plastic. I don't know if the know how water works and the erosion water causes. I guess we'll see what happens.

Diana and Esmerelda were fantastic to work with. They were professional and courteous at all times…read more Never did they treat is with disrespect even when we were dealing with issues during our build.

I would like to thank the two employees for the information they shared on pool care…read more They were very knowledgeable and improved my Understanding of how a in ground pool works. Sadly, we departed with a difference in business philosophy.

The customer service is excellent. John went above and beyond in helping us with technical issues…read morewe were having with our pool. He took the time to thoroughly evaluate and explain the issue, walked us through the solutions, and assisted us in getting our pool equipment back up and running. We couldn't be happier with the service and incredibly knowledgable staff at this Leslie's location!

Mike and his son Anthony were excellent installing my three ceiling fans and removed the light…read morefixtures that were previously installed by the builder. Mike responded quickly, scheduled and showed up on time! They were neat, very professional with the installation and cleaned up to boot!! We are retired General Contractors and appreciate quality work!!! We highly recommend Father snd Son Services and will use them again for sure!!!

We had a leak last night and needed repair asap Father and Son Services quickly responded to my…read moreneeds and fixed the leak as soon as possible. Great value and great customer service, I look forward to working with him again for our needs in the future.

In Yuma for Thanksgiving in rented VRBO with pool. When we arrived the pool was cold as ice…read more Dexter the pool tech showed up unscheduled and saved the day and our Thanksgiving holiday. Great service and very much appreciated. FP, USAF (Retired)

Horrible pool service. Techs don't clean pool properly and aren't properly trained on how to…read moreservice pump equipment. After multiple complaints about the crappy service, I had to switch to a different company and have been happy with them ever since. Stay away from crystal clear! Waste of money!

I got a call from Heather today. Apparently, there was miscommunication between all three parties…read moreinvolved. Acme is sending a technician on Monday. He will work with the spa manufacturer to, hopefully, solve all our problems. I have confidence that all will be well now that everyone is on the same page with communication. Thank you Heather.

Absolutely horrible will take advantage of elderly or individuals who are not able to keep a close…read moreeye on him. Parents were ill he would go leave chlorine tablets and maybe black flush NO skimming or brushing etc...