Hi Alex, just wanted to thank you and your team for a beautifully maintained pool! Not only that,…read moreyou did a complete assessment and really took care of all the problems it had. I couldn't believe how muddy the filter was and how the previous pool maintenance prior to my home purchase had neglected it. I had my cousin and her son over from northern cal and she was so impressed - so I told her about you relocated your company from SD as well. She's a swimmer , so it was nice to hear that she said your company kept it crystal clear even when I'm not at the house often. Thanks again!!!

Honest and upfront! Helped me out and gave some good advise on maintaining my pool. Recommend him…read morefor honest work.

We bought a new spa that had a defect in the control panel. Kevin came out and diagnosed and…read morerepaired the issue quickly and professionally. He will be our new spa guy!

From the owner: For over 20 years, we specialize in providing professional, high quality swimming pool and spa…read morecleaning, maintenance and repair services for customers seeking expert pool care. Our employees are well trained, courteous and have the knowledge to keep swimming pools of all sizes healthy, clean, and beautiful all year long.

The Service requested was non existent. There is no quality, professionalism, followup, and…read morecertainly no value in doing business with this company what so ever. It doesn't take a brain surgeon to see in almost all of the reviews that the owner, Shane or such is a complete zero and that some woman in his office defends every bad comment about him. We bought a home that Shane sold cool decking to. He outright lied to her about what he would do. The coating was coming off almost immediately. He tried blackmailing her to continue service with him or he wouldn't fix. She didn't fall for it. When I purchased the home less than a year later and thought I'd try from scratch to talk to the guy he started in with what a nut she was and he would only help me if I started doing business with him. Turned out, Shane & Co. did no prep or finish work... there was no pre treating of the decking, no primer and no sealer. Attached pics show the mess his work created and the nightmare his work left behind. Long story short I thought I'd give it another shot, the office promised Shane would call me right back..... 3 weeks later he called and started his B.S. so I hung up and blocked him. In that time frame we contracted with a reputable pool decking and coating company and they have repaired, put down new decking and coating and sealed the job properly. I hated what it looked like with what Shane had left but now that we know what a good job looks like it's quite different. Just wait, The office will defend his horrible business...... the guy has a screw loose and needs to be sued...... just beware!!!! The office seems to think this has something to do with wanting free work when I simply called to try and schedule with Shane. When he decided to call and point fingers 3 weeks later we had already contracted and had the work completed by professionals. Beware of this very SHADY company and the reviews all seem to point at this Shane guy, He's a crook.

My pool was built by another contractor, after having bad experience with them and their crappy…read moreservice I decided to go with Shane and his company. Shane and I met in person at my home and we talked about what I wanted and expected from them. So since 2021 I have been using Yuma Pool Service and we are very happy. I can call Shane or Janalyn directly and always get an answer. They have been very professional and helpful. Always take care of any concerns I have or any additional things I need. I have never had any difficulties or disputes with them and appreciate the service they have provided. Thank you Shane for taking care of us and thank you Janalyn for putting up with me

Artesia is the best . . . You want quality, best service; excellent Customer service CALL Sylvie !…read moreShe's very experienced and knowledgeable!

Quality. Paid $20,000 for 10,000 gallon pool to get light acid wash, remove/replace single row of…read moretiles around waterline, install rock feature (purchased separately), and remove/replace 500 square feet of Cool deck pool deck. I drained and refilled the pool. Everything was satisfactory except the pool deck replacement. The owner of the business never showed up on the two week job, and couple of workers said they were just hired for this job. The concrete pool deck was not properly prepared, resulting in the new coating peeling off in ten months. The owner of Artesian Pools, Ray Orta, refused to offer to redo the shoddy job. A few months later I hired another pool company, Splash Pools, to replace the deck at a lower price. Eighteen months later it is like new. Artesian Pools and Ray Orta screwed me. I would never recommend his company.

Yuma Pools and Spa will definitely be our go to company for anything pool related. Our experience…read morewith this company was all positive. We had a large crack around the rim of our pool that was caused from the ground settling. After having a few companies come out for quotes they were the ones we decided to go with. Their customer service was incredible, they were very kind, always quick to respond, and explained the process very clearly. They finished the job quickly but I saw that they also took their time and paid attention to detail to make sure that everything was done properly. They showed up on time, kept everything clean, and were very professional throughout the whole repair. We're so happy with how it turned out and would definitely recommend them to anyone needing pool repairs or any other pool services they offer.

From the owner: With over 21 years of experience, we are a company committed to our clients to give them the best…read morequality of our services in order to make their dreams come true. Our mission is to deliver quality at an affordable price. Call us today to schedule your free estimate! Para espanol: (928) 955-1643

We had a bad experience with American pools when it was under different ownership. Our spa tiles…read morebegan to corrode and detach from the spa walls. We hired American pools to replace the damaged tiles and fix the corrosion. To make a long story short, we had American pools redo their work on 3 different occasions. The technicians tile work was the worst tile work I have ever seen. After 3 job redo's, I had to accept the poor craftsmanship and let American Pools go. American pools recently reached out to us looking for work. Oliver, (new owner), explained to us that he had taken over the company and was looking for an opportunity to show his work. Based on my past experience with American Pools, I was going to send Oliver away, however my wife took the time to explain our past experience with American Pools to Oliver. Now I didn't expect much, but Oliver surprisingly came out to our home, looked at the work, and told us he'd fix it. To Oliver's word, he provided all new tiles and sent out a tile technician to demo the old work, and set the new tiles. The tile work came out outstanding and we couldn't be happier. I am very impressed with Oliver's integrity. Oliver took the time to fix other people's work, and even provided new tiles for the job. Oliver stood by his word, and that mattered substantially to me. It was good old fashioned good business. Thank you Oliver and American Pools. We are very happy with you and your sub contractors. We love the work!

Worst company ever. Just moved here from CA, bought this…read morehouse mainly because it has a pool. We paid 10K for plaster and a new pump. The pump was set up wrong and the backwash valve was reversed. When fired up it created a clog. When we bought the house the inspector told us the pump needed to be changed, but other than that all was fine. After the new pump we no longer had circulation. The pool is now a pond. Both my wife and I expressed verbally we wanted full service cleaning to both Oliver and Lance. Lance is horrible at communicating and taking responsibility. He lacks business morals and is uncaring about his work as a owner. Oliver, the other owner, slightly edges him out as a better owner. Not by much because he is very lackadaisical with his promises. Oliver had told my wife a plumber would be out to look at this problem. To find out why the circulation doesn't work and where the clog is. This is not as much a complaint as it is more of a warning to the consumer. I have filed a complaint with the Arizona Contractors Board and the BBB. I encourage everyone with a valid complaint to help others by going to the other 2 agencies.

So far so good…read more They tested our water, for free. Then sold us all the stuff we needed to level out our pool. Our pool guy, Bill, who fixes our stuff told us he thought their read on our salt levels were wrong but that everything else was good. The guys were nice and helpful and took back the salt we bought without issue. We will go back here.

I would like to thank the two employees for the information they shared on pool care…read more They were very knowledgeable and improved my Understanding of how a in ground pool works. Sadly, we departed with a difference in business philosophy.

Professional the entire time! First time building a pool and they made the process seamless!…read more Thank you !

My parents put a deposit for a pool and they did absolutely nothing- didn't put in for their permit…read more(it had been a month) and when my parents (elderly fixed income) cancelled their contract , they kept their money- fraudsters- good job stealing from old people-