I got a call from Heather today. Apparently, there was miscommunication between all three parties…read moreinvolved. Acme is sending a technician on Monday. He will work with the spa manufacturer to, hopefully, solve all our problems. I have confidence that all will be well now that everyone is on the same page with communication. Thank you Heather.

Absolutely horrible will take advantage of elderly or individuals who are not able to keep a close…read moreeye on him. Parents were ill he would go leave chlorine tablets and maybe black flush NO skimming or brushing etc...

In Yuma for Thanksgiving in rented VRBO with pool. When we arrived the pool was cold as ice…read more Dexter the pool tech showed up unscheduled and saved the day and our Thanksgiving holiday. Great service and very much appreciated. FP, USAF (Retired)

Horrible pool service. Techs don't clean pool properly and aren't properly trained on how to…read moreservice pump equipment. After multiple complaints about the crappy service, I had to switch to a different company and have been happy with them ever since. Stay away from crystal clear! Waste of money!

Hi Alex, just wanted to thank you and your team for a beautifully maintained pool! Not only that,…read moreyou did a complete assessment and really took care of all the problems it had. I couldn't believe how muddy the filter was and how the previous pool maintenance prior to my home purchase had neglected it. I had my cousin and her son over from northern cal and she was so impressed - so I told her about you relocated your company from SD as well. She's a swimmer , so it was nice to hear that she said your company kept it crystal clear even when I'm not at the house often. Thanks again!!!

Honest and upfront! Helped me out and gave some good advise on maintaining my pool. Recommend him…read morefor honest work.

We bought a new spa that had a defect in the control panel. Kevin came out and diagnosed and…read morerepaired the issue quickly and professionally. He will be our new spa guy!

From the owner: For over 20 years, we specialize in providing professional, high quality swimming pool and spa…read morecleaning, maintenance and repair services for customers seeking expert pool care. Our employees are well trained, courteous and have the knowledge to keep swimming pools of all sizes healthy, clean, and beautiful all year long.

Green Valley technicians are knowledgeable, polite and focused on providing great customer service…read more Charlie did an outstanding job servicing the DE filter assembly and informed us of potential problems that could be prevented by taking action now. Truly appreciated!!!!

Poor service and bill.you for unnecessary items and then take them.back when you cancell service.read more

Worst company ever. Just moved here from CA, bought this…read morehouse mainly because it has a pool. We paid 10K for plaster and a new pump. The pump was set up wrong and the backwash valve was reversed. When fired up it created a clog. When we bought the house the inspector told us the pump needed to be changed, but other than that all was fine. After the new pump we no longer had circulation. The pool is now a pond. Both my wife and I expressed verbally we wanted full service cleaning to both Oliver and Lance. Lance is horrible at communicating and taking responsibility. He lacks business morals and is uncaring about his work as a owner. Oliver, the other owner, slightly edges him out as a better owner. Not by much because he is very lackadaisical with his promises. Oliver had told my wife a plumber would be out to look at this problem. To find out why the circulation doesn't work and where the clog is. This is not as much a complaint as it is more of a warning to the consumer. I have filed a complaint with the Arizona Contractors Board and the BBB. I encourage everyone with a valid complaint to help others by going to the other 2 agencies.

Stopped into the store across the bowling lanes to see if I could get a quote on a new build pool…read more Made an appointment for the following Friday for 11:30. Lance told me to give them a 30 min buffer and joked that they weren't like other places that make you wait all day before coming. Day of the appointment, waited for almost 2 hours and no one came. I even called their number and left messages for Oliver inquiring where they were. No answer and no one showed, so I went to run errands at the store. Lance called me when I was at the store saying he was at my house. I said the appointment was for 11:30, but he said that his calendar showed 11:30-1:30 availability. I thought I heard wrong when I was at the shop, so I quickly finished my errand and went home to meet him. Lance saw the backyard and took some notes on his phone (size of pool, filter, etc), but he never took any measurements. He told me that they would have the quote to me by the end of the weekend. Come Monday, there was no quote, nor after a week. Called Lance to follow-up and he said that he initiated the quote request and didn't know what happened and that he would check on it. It's been 3 weeks now, so this ship has sailed. I know that pool contractors are busy now due to the pandemic, but if you cannot accommodate a quote just let me know so that I don't waste my time.