Just completed our purchase of a 2022 Corvette after about 16 months of waiting. We were prepared for the wait on this amazing car and value. Rick was great to work with and everyone has been very nice to us and made the entire experience enjoyable. I'm writing this review because Corvette's are often selling for $10-15K over MSRP. I'm not a trusting soul and kept asking if we were still at MSRP and Rick always reassured me and sure enough he/they kept their word. That tells me a lot about this dealership. I'm hoping warranty and service match. The only reason I'm taking a star off is the constant questioning and inference that we were lying (and it occurred again this week when I was called about the plates arriving) about licensing the car at the address of our home in E Washington where were are about to retire. We followed the direction of Washington DOL regarding moving our vehicles and licenses over there. Apparently I need to bring in my property tax statement and show it to the woman who called me. This has really gotten annoying. read more

This past weekend, My wife and I stopped in to look at boat they had for sale. Talked and asked several questions with Chase the Sales rep. Self admitted, he didn't know much about the boat. Chase took us up to his boss Amrik to have him answer my questions. I asked if the boat runs or not etc., and he said his mechanic took a look at it and was running fine no issues. Amrik even offered for us to take it for the rest of the weekend to got test it out. We wanted to take it to a Marine shop to have them go through everything before we purchase it and Amrik agreed to this. We made arrangements to take the boat to the marine shop and scheduled to pick up the boat this past Tuesday morning. I took the day off, went to the dealership to pick up the boat only to find out they had sold it the night before. This made us upset, but after all, they are in business to make money and we get that. What was upsetting the most was, I have purchase two vehicles from there in the past, took time off of work to have the boat checked out and was told that it would be there to pick up, only to find out they had sold and didn't have the decency to call me that night to tell me what they had did. Sorry, never buying locally from there ever again. read more

It was absolutely terrible. If I could give negative stars I would. I was lied to multiple times by the service writer as well as the service manager. They said they had performed service on my vehicle and they never did. I had my truck in once and had to bring it back for the same issue. That same issue turned into having to take my truck back 4 other times. At one point my truck sat there for more than two weeks with no progress on the vehicle. I was told a made up price for a transmission service when in reality it was much less at other dealerships. The communication was non existent throughout the whole process. I spoke with the service manager several times and all it was from him was lip service. Just made up what he thought was right to get me out of their way. After taking my vehicle there for the issues I stated in the beginning and going back and forth multiple times and being without my vehicle and having to borrow vehicles for everyday chores was terrible. I wouldn't let anyone I know every bring a vehicle to gamblins service department. I still have the same issues with the truck that I originally took the truck In for. read more

All these bad reviews make me so sad. James and the service team here have gone above and beyond for both me and my High Country Duramax. I feel like family every time and they're always looking to do whatever they can to be sure I'm happy and comfy while I wait for my truck. Also thanks to Patrick for letting me get my hands on that 2017 High Country, I'll probably be back for it. read more

Art Gamblin Motors - I never looked forward to having a vehicle serviced until I started coming here. Thanks guys! - Car Dealers Near Me - Enumclaw, Washington

Back for bed liner in my beautiful new truck. It looks fabulous. I don't mind driving an hour for such great service and friendly employees. Everyone I have worked with or spoken to at Gamblin has been stellar. We contacted a good dozen chevrolet dealers in Western WA prior to purchasing - we got the best deal and the best service. Highly recommend! read more

Horrible dealership with poor management & fraudulent ads (probably to reel people in). They had listed a New 2016 Silverado 3500 LTZ for $30,000 OFF of the MSRP of $62,855. Talked to several people then finally the Sales Manager Rick, he apologized, said it was a mistake & would see what other deal he could do to make up for this accidental sales ad. He never called back & has not answered or returned my calls in the past 3 days. According to Washington state law (http://www.atg.wa.gov/dealer-advertising) they could be fined up to $2000 per misleading ad & I found & took screen shots of at least 5 different ads from them all showing the same sale & they stayed up for another 32 hours before they disappeared. That truck as well as another that were mentioned in my one conversation with Rick are nowhere to be found on their website. I should've checked yelp reviews prior to making the phone calls & wasting 72 hours of my life trying to deal with this dealership. read more

We (including hubs parents and my mom-- who is a devout Gamblin groupie) have been purchasing our cars here and having regular service done for many years-- never EVER EVER been disappointed.. until the last time with the way we/I was treated in the service department- I grumbled and went on my way- but had a "review" emailed to me- I was honest and explained my issue-- within a few days I received a phone call from a manager- listened to my "issues" as I explained that I ultimately wrote the review as a hopeful teaching tool- the manager was extremely kind, listened, and thanked me-- also explained that mine was not an isolated case and the person had been let go that morning-- then he went way above and wanted to refund our charges!!!... WOW!.. I explained that wasn't the reason and not necessary-- so he then said he would be sending us a gift certificate for a free oil change/maintenance-- I was honestly a bit skeptical buuut-- within a few days a gift certificate was in our mail ($60)... the customer service and follow through is exceptional!!... this was a HUGE REMINDER why we go here-and no where else!.... you can't get better customer service and making sure you are happy-- Btw- a couple cars ago we bought a used suv- within a day or two there was a few problems--contacted Gamblin- they took care of every issue and also gave us a rental car--all at no charge-- We will definitely be back for our next car when there is the need !!! Thank you Gamblin!!... these peeps are amazing andcwalk the walk!!!'n Thank you for the trust!!!! We will definitely be there for the next vehicle!!! read more

Do not buy from this dealership. Their adds are what they call "blanket adds" and all the listed items they described weren't included...no navigation, no floor mats and the list went on and on. I recieved easily the worst service I've ever encountered....but I still went all the way through with the deal. Watch out for Randy Stevens as he is the worst, most dishonest sales manager I've ever come across...in fact I can't believe they employ a guy like that! They guaranteed me a low interest rate so I went for the bait....then after 5 days of no calls or updates on the IOU's, I finally called only to find out the guaranteed low interest rate was a full point higher and they cashed my down payment with out notifying me!!!!!! I will do everything in my power to let friends, family, co-workers, strangers and even enemies to NEVER by a vehicle from Art Gamblin motors. read more

Purchased a new Tahoe, Ilias was very helpful in our purchase. Excellent and friendly customer service, definitely recommend this place if you're shopping for a new or used Chevy. read more

I have used this dealership routinely since 2002. Service, body shop, parts etc. I have also used a lot of other dealerships around the country in my work. I can tell you those folks that have written some of the negative reviews seem to be the type of people that go to Red Robin, feel that the french fry count was one fry low and want to talk to the manager. Dealerships are tough places to run. Thinks happen. What people need to keep in mind is that the people that work at these places put in a lot of hours and have families also. Its not like everyone is retiring off of your oil change. When I use this dealership things have been completed on time every single time since 2002. They have also done exactly what they said they would do, every single time and on the rare occasion where something doesn't go perfectly they always step up to the plate and make it right. In this world there are certain number of people that cannot be pleased. Its because they don't want to be satisfied. This dealership has been owned by the same family for a long time and I can tell you they care about their customers and their employees and especially about doing the right thing. Of those of you that want to excoriate the dealership because they left a speck of dirt on your carpet, or your 2 million mile hoopdy has something else break on it doesn't make the dealership complicit in masterminding a special way to infuriate you. Ask your husband or wife how often you exude complete perfection in everything you do. Have him or her write you a Yelp review. Next time you sit down to right some drivel, think about how you would like someone coming into your work and then writing a yelp review about how you spent the day doing exactly nothing. Try being kind. I have no affiliation with this dealership, but I do have 17 years of experience with them as a customer and I can tell you, they are as good as it gets when it comes to running a dealership and caring about customers. read more

Worst GM dealer on the planet. My parents went to buy a used Cadillac from them. My parents, knowing full well what the car was worth.. bartered down, agreed to a price. My father went to get a cashier's check to pay for the car. When he came back later that day the sales rep told him that Alan sold the car to someone else for the price he had originally listed *while my parents were at the bank getting the money*. Every car I've bought from them (save one) was a complete lemon.. Most likely because their mechanics are barely trained enough to be able to adequately diagnose and repair issues. Do business with this dealer at your own risk. read more

Terrible place. Awful customer service, lack of professional and straight up incompetence. My car was recovered after being stolen and needed a lot of body and mechanical work done. Despite the mechanical center and the body shop being in the same building, sharing the same phone number and being 10ft apart from each other they seemed incapable of communicating with each other. The person running the body shop seemed incapable of understanding that the mechanical center had done work on the car and that the bill from that service needed to be submitted to my insurance. I ended up having to do that for them. They constantly changed their story about what needed to be fixed. At one point, they claimed my battery was dead and needed to be replaced but my insurance wouldn't pay for that. I told them to just jump it and I would take care of it after getting the car from them. I had the Honda dealership I normally go to for service test the battery a week after getting the car and they said it was in nearly peak condition. They also didn't fix everything! My car still has a dent that I am still working with my insurance to get fixed. They have not submitted all the charges to my insurance. I am still out 60 or so dollars. And it took nearly 6 months! Frankly, I wouldn't recommend this place to my worst enemy. Do not take your car here! It will be a waste of time, energy and money! read more

Had a buddy refer me to this dealership as he goes to church with the owner and had great a experience when he bought his truck a few years ago. I reached out Monday afternoon on the website asking for more info about 2 of the Acidia's they had in stock. DeWayne responded and we had a great chat via text and got all my information and said he would pass my info along to the sales staff and they'd be in touch soon. Well 2 days went by and Wednesday afternoon I reached out to DeWayne again and said he would pass my info again to the sales staff and they'd be in touch. Well another day went by and nothing, today we went to Sunset Chevrolet and bought a new Chevy Traverse and couldn't be happier. It's unfortunate that the sales staff is so busy that they have no time for new customers. If you like waiting and getting no where, then please keep sending requests on their website and texting nice people. read more

I bought a "certified " pre own truck that I had to buy rear tires before the first payment. These guys belong in the woods. They literally laughed at me as I was voicing my complaint. These guys are crap read more

Don't trust Don't trust anything they say, they want you to believe that their cars are good and have been inspected by their mechanics, but it's totally not the truth. You will be on your own as soon as you leave out the door with no respectable services. I've bought a car from them and and 2 weeks later the car had a few problem and I've called them and they said they can't do anything about it. Simple as that. There are some good car dealer around who stand behind their sold cars. Shop around. anything they say, they want you to believe that their cars are good and have been inspected by their mechanics, but it's totally not the truth. You will be on your own as soon as you leave out the door with no respectable services. I've bought a car from them and and 2 weeks later the car had a few problem and I've called them they sales guy said he was going to talk with management and I've not received a call back for 3 weeks, so I called then again just to hear that they can't do anything about it. Simple as that. There are some good car dealer around who stand behind their sold cars. Shop around. read more

After buying a new truck from them I was told they were going to take care of everything. Called to see if it was ready, put on hold then they hung up. Called back got sales men and said "he had just got done filling it up. Picked it up, drove off windows dirty poor was job and truck was empty. No gas at all. Not the greatest service by any means read more

Buying my truck from Gamblin Motors was easy and painless. They were very up-front with the pricing of the truck and gave me a fair value on my trade-in. I ended up financing through them as well as they were able to beat my best rate at a credit union by 0.75%. read more

I helped my 16 year old twins buy their first car from Gamblin this last weekend and everything about the experience was great. Not only do we feel we got a fair deal we also were treated with respect and honesty throughout the entire time by our sales rep Jason W. and the rest of the staff. Highly recommend this business to anyone looking for a car. read more

***SERVICE DEPT*** I'm not exactly sure what happened here but the B team is now on duty. Completely different staff then the 2016 crew. I thought I had found a dealership to take care of my truck. Been here before, yea there was hiccups but never did I feel ripped off or taken advantage of and they always righted their wrongs (if there was any) I bring my truck in for service. It had a parking issue and needed an oil change. My truck is under warranty. Immediately I'm greeted, only to find out the appointment I made was incorrectly put in by whomever I talked to. I also called to make sure all my warranty information was in the system, it was confirmed it was. Well fast forward to appoint...incorrect information and no warranty info. Surprise surprise. I explain my issue, they told me they would charge me for a rental. Why? It's warranty work? He begins to argue with me, fine whatever. I leave with my dirty, smelly, I'm sure it was someone's car, rental. I call many times to check on my car, IT TOOK 7 HOURS to diagnose my car. Look I may be a girl, and I may look stupid, but with many experienced mechanical hours, I ASSURE YOU, it didn't take that long to diagnose a problem, that well, was simply telling you on your diagnostic machine and wait for it...on the display panel. Anyway, finally hear back at 3:30pm (my car went in at 8am) I authorize it to be fixed, since well, it is under warranty. He graciously tells me the rental will be covered by warranty but I have to pay for the second day. I said ok I don't want to be charged a second day, so I'll pick my truck up at 8 so it's just one day. Oh it won't be ready by then. I'm confused, so what was I supposed to do if I didn't get a rental car? Camp out in the lobby? Free coffee!! Woot!! Anyway, so then finally I call them (the following day) because no one is contacting me. Oh it will be ready at 3...ugh whatever. So I take my dirty car back to the dealership and get my "vacuumed" truck back. (Btw I think your vacuum may be broken because it didn't pick up anything) I get charged my deductible (normal) and my "rental fee" (not normal) and he wouldn't even supply me with a copy of the work that's been done. When he sends me off to the cashier, I ask for a copy of the top page of whatever he gave her, and she says oh we can't give you that. What are you even talking about? It's my information, I have a legal right to EVERYTHING you have in that file, thank you very much. She "asks" the service advisor if she can give me a copy, he says of course! Thanks...I guess. Then they charge me, send me on my marry way and tell me they will send a receipt in the mail.....I think my postman must be on vacation, haven't gotten the letter yet. Hmm maybe I'm not allowed to have it!? Thanks for the great service guys! read more

I am in California and they are in Washington. I bought a 2019 Chevrolet Tahoe from them. They had the right car at the right price. The salesman named Chase was the lifesaver! That's where it ended. The finance manager was totally unprepared and untrained. They didn't have me sign all the paperwork so it took two FedEx overnights. Then it sat on someone desk for a couple of days. The owner personally saved the day. One word .....nightmare. Stay away. Very far away. read more

Jack in service helped me today. He sounded very sick but my gosh what amazing service. Even opened my door for me to load my child in the car! This is true customer service that you just don't find often! What a valuable employee this young man is! Great job Jack! read more

Went to the truck center to check out a few new trucks earlier this week. Chris Streuli helped us out. Not a very pleasant experience. I wasn't greeted by anybody when I first walked in and people don't seem very friendly. I tried to talk Price with him and offered him my price which was reasonable but he flat out said no and we left. He didn't even bring our offer to the manager or anything at all. Didn't even ask for our contact info to follow up or anything around those lines. I would definitely never go back there again. Very disappointed read more

Jack is very courteous and went out of his way to help me out, he is a great asset to Gamblin and the service department.

Had to make 4 trips back to the collision center due to them releasing the truck with obvious problems not corrected. Window wouldnt roll up, alingment was off, rocker panel was still bent, parts unrelated to the accident were taken off the truck and left inside. The last time I had to bring the truck back I was able to talk them into letting me take a rental home for the night because I was running out of people to give me a ride down to their shop. It took an hour out of my day each time I went down there as well as gas for myself and the people that gave me rides. You would think after paying $8500 they would have made things right with me but I am still waiting to hear back from them. As of now I just keep being told that it is normal to have to keep brining your vehicle back over and over. read more

Bought a 2006 Dodge Ram 3500 Which was great at first. Two weeks later parts started breaking cost to fix $3,000. Drive line almost broke off the truck so I have no 4wheel drive bearings went out, ball joints and u joints are bad. I called them to at least help cover the cost they denied everything. They wouldn't come down in price because they messed up by over paying themselves when buy the truck and now they sold me this truck with big issues. I will never go back or send anyone to Gamlin motors ever again. If I could give negative stars I would. Please think twice about going here! read more

Excellent experience with Chris Otake!! We wanted to see a Wrangler Sport they had listed through cars.com. Chris told us it was on their Ford Truck lot a few blocks away, so he offered to drive us over to the dealership to look at it. It was right at the front of the lot when we showed up. Chris went in to get the keys, we did the paperwork to get permission to test drive it, and Chris went through and inspected the car before he handed the keys over - he was thorough in making sure the basic safety features were in working order. When my hubsand told him he'd owned a Wrangler before, Chris told us he'd let us drive without him and that he typically only rides with drivers who have never driven a Wrangler before. He told us we could meet him back at the main dealership, and we went off on a test drive. Chris told us we might not be able to get the price below sticker but that we could talk to his sales manager. We were able to get a few grand off the asking price, came to an agreement on the sale, and went through with financing. My only annoyance is that as time went into the late afternoon on the sale portion, I lost track of time, and my bank closed just a couple of minutes before I went to call them for the loan. I told the financing guy what we could get through my bank, and he was able to find a loan at only 0.25% higher than my bank's rate. Chris finished out the evening by taking a picture of us with our new car. I'm overall very satisfied with my experience. We'd been to a dealership in Renton earlier in the day that played every sleazy sales game in the book, and the difference between Chris and that guy at Good was like night and day. read more

Unlike ther person who review Gamblin first, Ive alwyas had pleasent interactions with the employees of Gamblin. I bought my car here about 4 years ago now, and go to the Quick Lube for Oil Changes, kindda spendy but they always keep me up to date with my service needs. Tony is the guy who sold me my car, and still greets me by name every time he sees me. Services are kind of pricey but I feel confident in the work they do. I actually just took my car there this AM, only down fall they were kind of busy and I had to wait, im usually pretty patient but I had to get to work, but they accomdated me and I was on my way. This place is far out of my day and way, but if they continue to do good work and have good service I dont mind the drive. read more

Purchased new 2019 Chevy Tahoe. Worked with salesman Bobby Martinez who was extremely knowledgeable and helpful. Entire staff made buying process a good experience. Would recommend this dealership to anyone who was looking for a Chevrolet. read more

Service Dept: (Read the whole thing and never take your car to their service Dept) We have a 2005 Chevrolet Equinox with 165,800 miles on it. Through the 13 years that we had it, it had minor issues, like any other vehicle, the biggest being head gaskets that blew on it in 2017. At the end of July of 2017 we took it into Gamblin to have it repaired and we to expect a price of about 2,200-2,500. However during the course of fixing the head gaskets someone in the Service dept gives us a call and says that they also found a way to replace our ignition for free, recall on a sticking ignition, but that the new key for it didn't work. We then, in a panic, ask them if they used a chipped key? They replied with, your engine isn't chipped!!!!! In the course of trying to start the car with an I chipped key they locked down the computer in the engine. They then ordered a new one but it had a broken pin... so they ordered another one, installed it but then couldn't program it with the right codes. They then had to call in a corporate GM mechanic to program it. All in all a 4-5 day fix turned into 3-4 weeks of not having an SUV with all of the BS this company is throwing up with. NEVER TAKE YOUR CAR TO THEIR SERVICE DEPARTMENT IF YOU CAR ABOUT A GOOD FIX FROM A GOOD MEXHAINC!!!!!!!!!!!!!! read more

Had the car serviced for a oil change it was done in a longer than usual time frame. It came back with a large scratch in the car. The service manager did not want to fix it. He was not polite or helpful. After a long period of time he finally agreed to fix it. I took the car in again for service, shame on me. The inside of my car was a disaster. They emptied the glovebox all over. They also broke the rear view mirror. read more

Posting for my uncle- "I've heard lots of good things about this dealership but from my experience it has been the worst place to buy a vehicle. Please don't let this stop you from purchasing here, but this is my experience. Purchased a car here and pretty much got scammed. Driving the car home, check engine light came on. I got home and let the car sit in the driveway running. "Check fluids" came on, along with a couple other sensors. I checked the codes with my code reader. It threw 13 codes... all should've been brought up after the inspection unless the inspection is bogus. This car should not have been sold. They HAD TO have cleared the codes in the car's computer just to sell it. When I came back, they told me there was nothing that they could do about it and I would have to pay for the repair. I'm so upset that I spent my hard earned money on a car that they talked me into buying and they could not help me the SAME DAY I PURCHASED IT. I did my own inspection on the vehicle and found broken plastics on the exterior, hidden from plain sight. I had done a brief inspection before purchasing but I was mainly focusing on the car's performance, which seemed amazing at the dealership. Once they get your money, they are not willing to make things right" read more

I found the car I was looking for a trailblazer ss. Was able to talk them down to a price I knew would be fair. The appraised my trunk for an okay amount. Then out of no where said I would have to put more down another 2,500$. I was a little put back but thought okay that might help me with my monthly payment goals. I told him I'm looking at the low 200 no big deal. He took forever to reply to any of my messages. Gave me a price of 260$ asked if we could put the loan out more he said he will talk to his manager or someone and see what's going on. Comes back saying they can only get me at $360 monthly payment. Where did this come from. I broke down all the pricing since I know someone who works in the car business. The salesman told me they couldn't do any better only gave me the option of a 54 month term when I know they could have pushed it out more. He wouldn't tell me why it was so high. Told me it was because of the bank. Was all ready to buy but guess not I'll be taking my business elsewhere. read more

Just purchased our second chevy Cruze . First one was a new 2012, this one is a used 2011 for our son. We were treated great the first time around and have stayed in touch with our original salesman Chris Struelli over the last few years and today we had the same great easy experience with him again. Will return again. Thanks again Chris!! read more

We were not happy at all with the service we got for our Chevy Colorado truck. They had it for a week and it was excuse after excuse of getting the part in. Then they call us 2 mins behind we were suppose to pick it up and said they can't get another part so it won't be done. After we wasted a trip out to get it. No real apology that day. Said sorry the next day but nothing extra. Customer service is bad. The service team is jut qualified enough to know what they are doing. Also sign says must wear masks and you go inside and over half the staff are not wearing any at all. Not happy. We are looking for a different dealer ship from now on. It was a warranty part so they took their time. Also told us there was a deductible but never said the bolt was going to cost us labor and the part fee. Husband goes in to get it and they tell him ok that's over 200 dollars please. BS. You should have called and told us the full price. Not good at all. read more

Jason was our salesman and he was very nice. He was willing to work with our budget and help us get a great car. There was the usual run of the mill, back and forth negotiating. At the end of the night, we went home empty handed. But he gave us a call the next morning saying that they were willing to take our offer. The dealership itself didn't seem to have great attention to detail when it came to the car. We had a local mechanic do a buyers check before we fully purchased the car. I would highly recommend this. The mechanic told us that the windshield wipers were out and so was the tail light. No engine issues so we figured we'd buy it because the issues were minor. But if you're running a dealership, wouldn't your make sure those things were fixed before even putting it on the lot? There was also an issue with steering fluid that after some back and forth, they were willing to fix. All in all, we got a great car. So I guess that's all you can ask for at a used car lot. read more

Patrick Kelley is very helpful on our test drive and get a better deal for my trade in. And he is very funny.

We worked with Patrick Kelley. He was great very friendly and easy going. Best part was he didn't string us along or push us to do something we didn't want. We were there from start to finish 4 hours and that's not bad for getting a new car and the entire loan process. He helped us get the best loan and rate for us. We were happy with the service. read more

I have purchased two Chevrolets from Gamblin Motors, and have had poor service experience with them on three occasions. In the most recent case, I made an appointment for a service package which promised an oil and filter change and tire rotation for $29.95. I also brought a 10% discount coupon they had mailed to me. The service manager set it all up very courteously. He later suggested replacing an air filter for $41.95, which I approved. When my car was ready, I was given a bill for $117.79 instead of the $70.34 I was expecting. I was charged independently at a higher rate for the oil change and tire rotation services, causing the 33% increase in my bill. I didn't notice the errors until I was paying the cashier, and the service manager was off to other duties at that time, so I simply paid it and left. I am tired of driving 30 minutes for the kind of treatment I have received, and will not be returning to this dealer. I'm sure a local gas station can do better for a lower cost. I would have given them zero stars, but one was the lowest number the survey would accept. read more

They are some of the nicest dealers i have ever dealt with. They made feel comfortable and stress free when dealing with the car buying experience.Would recommmend to friends and family. Dealer Shar Phillips and Chris Streuli were were very helpful and professional. Would do business with them again. read more

We purchased our new car on Saturday. Nick J was a very informative, patient salesman that even took the time to explain the controls and features, after we bought the car, to my wife as it will be her car. At first we were simply looking for specific features we wanted in a car. Nick took that information down to see what might exist in the area as well as the local lot. Found the car we wanted on the lot, did the Mudd Mountain loop, looked at pricing and were pleased with the deal we received. read more