the staff and owner were very caring and seemed to really care that we were having trouble. I told…read morethem that I would call them again if I needed to be towed. and I WILL! I would highly recommend!

I called pasco towing when the alternator went on my jeep they were fast and Courteous and it was…read morecheap I recommend them.

I went in for a quick fix to my heat shield and everyone at Bonnie and Clyde's was awesome. They…read morediagnosed the problem immediately, welded the shield back into place within 5 minutes, and charged an incredibly fair price. Will absolutely be going back for any future work.

I would strongly recommend avoiding Bonnie and Clyde's Muffler Center if you value honesty,…read morecommunication, and professionalism. Last week, I brought my 2018 Infiniti in to see if they could install a set of new downpipes. The staff acted as though the job was unusually complicated and referred me to the mechanic in the back. After speaking with him, I was told the work could be completed on Tuesday and that it would take approximately 2.5 hours. I arrived right when they opened at 8:30 AM and dropped off my vehicle as instructed. Around 11:30 AM, after hearing nothing, I called to check on the status. The employee who answered informed me they hadn't even touched my car yet and claimed I was supposed to bring it directly to the mechanic in the back--a requirement that was never mentioned during my previous visit. He then assured me the mechanic had just arrived and was beginning work on my vehicle. Then, at approximately 1:40 PM, I received a phone call saying, "Bad news, bro, he can't do it today, so you need to come pick up your car." How does a shop take nearly six hours to determine that absolutely nothing can be done? More importantly, why schedule the job for that day in the first place if nobody was actually prepared to perform the work? Unfortunately, the experience got even worse. When I arrived to pick up my car, I discovered that my downpipes and hardware had been removed from the box I left them in and were sitting on the shop floor because they supposedly wanted to "make it easier" for the mechanic. If nobody touched my car, why were my parts unpackaged and lying around the shop? After leaving, I immediately received a check engine light for a downstream O2 sensor. I cannot say with certainty what caused the issue, but it was concerning that the warning appeared immediately after my visit, especially considering that the O2 sensors are located in the same general area as the work that was supposed to be performed. Combined with the fact that I personally saw the vehicle driven onto a lift and my parts removed from their packaging, the shop's claim that nothing was touched simply did not make sense to me. To make matters worse, I attempted to contact Daniel Cano multiple times. Six calls were made, messages were left with staff, and nobody bothered to return the call. When we finally reached him, he denied that anyone had touched the vehicle despite the circumstances raising obvious questions. The most shocking part was when my aunt called to explain the situation. According to her, Daniel responded by saying, "You're just a girl, you don't understand cars." If true, that kind of dismissive and disrespectful attitude toward customers is completely unacceptable. Between the poor communication, wasted time, lack of accountability, and disrespect shown throughout this entire experience, this was one of the worst experiences I have ever had with an automotive shop. Do not trust this place with your vehicle. I will never give them another dollar, and I would not recommend them to anyone.

Chris was an absolute blessing. I'm a OTR truck driver and he saved me last night. Long story…read moreshort- I locked my keys in my semi and he came and opened my truck for me. It was dark and getting cold and mosquitoes were attacking, I greatly appreciate Chris and the company. You guys are great, fast, professional and efficient. Tow truck drivers like Chris are under appreciated by motorist until needed. Thank you again Chris- like I said, you are definitely a blessing.

Well I decided I might as well start my review since I have plenty of extra time on my hands... I'm…read moresitting out here in my cold, dark, car an hour after the estimated arrival time and we just got a message that it will be longer, this is on top of the original hour estimate. For road side service through my insurance I would have expected better service, especially considering I'm a disabled woman with my daughter on a freezing cold night. I will update if I have any thing good at all to say.

Wow, what a great experience. Many times when you have a breakdown situation in the middle of an…read morearea where you are not aware of who best to call, you are fearful of the journey you are about to go on. In this case, I feel like I hit the jackpot. Dale was honest, said what he would do, did what he said, and gave me the information I needed. Although our commercial truck ended up needing to be towed which was unfortunate, Dale got to our truck within 45 minutes, ran some tests, read some codes and I had what I needed within about an hour or a little more to make an informed decision. Dale will be our first call for any of our mechanical needs in that area moving forward. Some of the best valued service we've received in a long time. Thank you Dale!

Despite being super busy he was able to come by after dark, around 10 pm to the rv park we were in…read morethe take a look at our 40' DP. He knows what he is talking about and has a lot of experience. He recommended a fantastic shop nearby that got us in quickly for repairs. Appreciate the help

Kens is the go to tow service around here. Good work, on time and on budget. Hope he keeps it up.read more

Mike was called to tow my vehicle after an accident. Feeling so ashamed, I got out of the car he…read morehe arrived and he instantly made me feel better. He treated me and my family with the upmost kindness. He tow my car to my home, then I had to have him reload it and take it over to the auto body shop. I felt like I was a customer and not just a fee! I got an invoice through my text message, called them up and talked to Bill. It seems that my insurance didn't give him enough information. Once my insurance paid the claim, I called back and took care of it. Bill apologized for my insurance not giving him better information. Well, that wasn't his place to apologize, but he did. Through this accident, I have found blessings! You don't want to have to call a tow truck, but if you ever do, call Ken's Auto Rescue! They will take good care of you!

Although off the beaten path, this place is one of the best, most honest, and cheapest auto repair…read morecenters around. There are several reasons you should go here: 1) They are inexpensive compared to the other auto repair services around. 2) The job is done right. 3) They have options for you. They don't just insist on one kind of brake rotor, but let you decide how much you want to spend. 4) You can make an appointment online. While you are at their website be sure to read the reviews that are posted there. A couple of quick stories. We were on our way out of town to go camping when my Land Cruiser started acting up. I took it in. 1 1/2 hours later they called us to tell us my car was ready. It needed an ignition coil. They saved our trip! I had a really bad experience with Firestone (you can ready my exhaustive review at http://www.yelp.com/biz/firestone-complete-auto-care-kennewick-2?hrid=YR7x2EcrP9FiVG6A30861g). Well, All Automotive Services finally did the job right, and they have a 24 month, 24,000 mile warranty to back it up. Other places, like Firestone, only have 12 month, 12,000 mile warranty. I can't recommend this place enough. Be sure to bring your car here. Add their phone number to your contact list. You will be glad you did.

My wife and I have been here a couple times. Last time I came I brought a Honda CRV... 70k miles…read morethey said I needed the transmission flushed. Welp 2 months later the CRT blows. Fast forward 6 months... to I have a 2019 terrain now need new rear brakes it was a no brainer. I take it in they then said my front rotors were warped and my steering wheel was shaking... they charged me $1517 for 4 brake pads and rotors. Didn't list OEM parts or anything. This place is a gouge worse than dealership prices. Stay far away. They straight up robbed me. I'll be reporting them to the attorney general and BBB.

Our 43' motor coach broke down on a desolate stretch of freeway, around noon on Labor Day. Our…read moreroadside assistance could not find anyone willing & properly equipped to tow us, and we had repeated calls with them for the next 11 hours. Once daytime turned into dark, we were even more vulnerable on the narrow freeway shoulder, so received police assistance, and they reached Damar Towing in Pasco WA. Damar, a true Angel, arrived by midnight. By ~1A we were safely towed off the freeway and tucked into his locked yard. In the morning, we were greeted with coffee and tamales prepared in Damar's outdoor kitchen. Then, Damar picked the best-suited repair shop for our particular situation and towed us to that location. The engine repair shop (NorthTech) came through, and we were back on the road by mid-afternoon. If I could give Damar 20 stars, I would! Not only is he a kind human being, but also he's the most meticulous tow truck driver we've ever encountered. To top it all off, he called several days later to find out if we'd had a good repair and safe trip. That was a true first among tow truck operators!! Damar, thank you again and again.

If they show up at your accident do everything you can to ask the police to use a different towing…read morecompany. I had an accident late on a Monday night, at the time the guy towing was so nice and even retrieved keys that had scattered and my glasses that broke off my face. That following Wednesday evening I called at around 6pm to ask when I could come to collect the rest of my personal items like clothing, car seat, and other items that I did make clear I wanted at the scene of the crash and on the phone. He looked up my information and told me they still had my car since NO REGISTERED OWNER HAD RELEASED THIS CAR. So cool he tells me I can come tomorrow (Thursday) between 8:30am and 4:30 pm to get my things, just needed a 30 minute notice. As I am working my father called on my behalf Thursday morning to just make sure what lot I'd be going to and to see if my time I picked would work. My car was gone. GONE. Obviously no one called or arranged this, and in our panic we were LAUGHED AT. The supposed owner I spoke to laughed hard at not only my father but me who called right after him. It took me 15 minutes on the phone until he FINALLY wanted to help me try and even get my items. He was too busy laughing the first 15 minutes at me and saying that we had called and it was my fault. I finally broke and cried and begged for my items to be found, and that's when he finally started to look for where my car was and how to help. Turns out, my car left their lot WEDNESDAY MORNING AT 10AM!!!!!!!!!! This same 'owner' was the one who had told me Wednesday NIGHT AT 6PM MY CAR WAS THERE. How was my car gone at 10am that day after I supposedly released it FULL of my items(I was currently in the ER at this time getting looked at) but also never left and I can still come for my items? When called out all he will do is yell over you and hang up so don't bother. They are liars and scam artists who might've mad an honest mistake here but instead of telling me the day I call, I was lied to very boldly and had to figure this out on my own on where my car went and how the AMAZING other company will be getting my items back to me.

What a great organization! I was in town from Walla Walla to visit family (after Costco), when my…read moreHonda began to misbehave off Gage. Too uncertain of my problem to drive too far, not even into Richland, I made the half-mile trip to Motoring Services after talking to Mike on the phone. He said to come on over! Mike also offered alternative service firms to address my problem, if I did decide to limp into Richland. Even though I had no appointment, and they had plenty of on-site work and more coming in the door, Tyler got my Honda diagnosed and taken care of. Maybe I'll not clutter up my instrument panel with gas receipts, pens, etc., so that I can actually see my Check Engine Light symbol, just saying. The lobby is comfortable (Pandora, water, coffee, comfy seating), Jody was great at keeping me updated on progress and explaining the technical aspects of my issue, and the hour went by quickly. The staff are all knowledgeable and very professional! I recommend them highly! Turns out my sister always went here for her Honda Prelude's needs!

We took our 2000 Suzuki Vitara to Motoring Services to diagnose and correct several electrical…read moreissues we've been having with our vehicle. They did an outstanding job in troubleshooting the problems, and then correcting them. They even identified that an additional mechanical issue that needed attention, and that it was covered under warranty from some past service work nearly 3 years ago. I'd highly recommend Motoring Services for any of your vehicle needs.