Excellent food and service The tables could use a good wipe…read moredown but other than that we are completely satisfied

When we came it was not busy at all, which to me isn't always a good sign but I was surprise by the…read moretaste of the burger and sandwich we had. Wait was no long at all, food came out fresh. They have a good variety of food to choose from burgers, tenders, wings and different side options. Portion size was not too crazy big. Not often do I see string fries but they were good. I really liked the Nashville Sandwich chicken was juicy and not dry at all. BBQ burger was good but I would ask for more BBQ sauce next time.

Bad quality, tacos came out super greasy. The munchie meal…read morewas super dry and the restaurant is very humid. I recommend any other location

To the awesome dude that's working in the drive through with "DulceMaria" on 12/05/25 at 11:47 p.m…read moreyou're an awesome employee literally greeted us with a whole lot of respect but he gave us plenty of dipping sauce for us you're great thank you again

I usually order from here but nope they had a coakroach last month (dec 2025) crawl in front of my…read morefoot while waiting for food and I was just a dasher lucky I didn't tell my customer cause I know that happens but take care of it please every time my mom says she wants to doordash it when im there, which goes to you guys I say nope I'll pick it up from court st! Also I haven't had the most friendly interactions with them as a dasher I know your busy but dont take it out on us man

Normally I would be happy to recommend these guys, but not tonight. Burger was cold had to take…read moreback 3 orderes of fries due to also cold and we thought we were eating a salt cube. Guess they were off their game tonight or a bunch of new people.

I wish I could give more stars, as I REALLY enjoy this Brucci's when they get it right…read more The sandwiches are awesome, and I love the crinkle-cut fries. My favorite item is the Steak, Bacon & Cheddar. The prices are on the medium-high scale and I don't mind paying for quality, but quality has to be delivered. Unfortunately, they have botched my order literally the last 3 times I've gone. "No mayo" is a pretty simple request, but somehow it's been slathered on each time. Also, 2 of the times the steak was extremely chewy. The last time I just threw the sandwich away and didn't even go back. I WILL be back, but definitely with lower expectations and I hope truly that they can get their groove back. I want to love you again, Brucci's! Help me, help you!

Not sure what's going on with this location. Why over the past few months the meat looks more like…read morehamburger than steak. I'm very disappointed. I frequented the original Bruchi's in Spokane Washington and other pacific northwest locations and none of the locations serve hamburger looking meat.

I got a kids meal and I didn't get my chocolate milk and I got like seven fries don't go ever again…read moreI got an Oreo McFlurry in the Oreos were just sprinkled on top no napkins do not recommend I I couldn't pay with two cards, which was really devastating

Bad service always gets my order wrong everytime I go so I stopped going I don't recommend going to…read morethis McDonalds.

Smallest Chick-fil-A I've seen. Seating area accommodates very few people. I've never been to one…read morewhere there was nowhere to sit and there were so few tables. They obviously can't do anything about that, but it doesn't make me want to come back except maybe takeout. We ended up ordering takeout through the app. Parking lot entry can be confusing. Food was good but not very hot.

Upon biting into my chicken, I came to the realization that it was RAW. Not only that, my fries had…read morea hair in them, and I know for a fact it wasn't mine. The workers were ATROCIOUS. one called me a stinky loser, and I will NOT be returning. Also, you guys are homophobic. NOBODY eat here again. Thank you.

Unfortunately, the list of what could improve as much longer than the list of things worth going…read moreback for. We were told that if we would wait 15 minutes, we could have fried chicken thigh and a leg instead of a thigh and a wing. 30 minutes later, we got our chicken, a thigh and a wing on one order. The other person did get a thigh and a leg. The chicken is good. That's probably the last nice thing. I'll have to say about this place. It was well after the lunch hour and the place was absolutely filthy. There was no one there dining inside, besides our party. The floor was littered with paper around the drink machine. There was ice and water on the floor. The tables hadn't been cleaned. You are offered a fork for your meal, but no knife to spread butter, jam, nor honey on your biscuit. It was almost impossible to get napkins from the dispenser. I finally reached up inside and I was able to pull a wad. Nobody bothered to take care of it. When we finished our meal and went to leave, both garbage cans were full. While we were there, we saw several at employees. However there was absolutely no maintenance work going on. Clearing & cleaning tables, scooting up the Chairs, cleaning the floor, wiping down the drink area. I will try the other Popeyes in our area and hope for a store that is better managed than the one is in Kennewick. The red beans and rice is good. The slaw is OK but if they had packets of vinegar, it could be better. If you want to try Popeyes do so in Kennewick at your own risk.

This was by far the worst fast-food experience I've ever had. Not only did they mess up my order…read moreseveral times, but when I politely asked for it to be remade, the drive-through worker was rude, cursed at me, and then refused to even hand me my meal. I sat there in shock because I couldn't believe how unprofessional and disrespectful they were. I left empty-handed, embarrassed, and honestly furious that a paying customer could be treated with such hostility. No one deserves that kind of treatment, and I will never be coming back to this Popeyes.

Serving old food fries from hours ago,nuggets, mozzarella sticks and chicken, black mold in ice…read moremachine, Great place to eat if you want to get COLDS and FEVERS from the MOLD in the drinks. And sick from eating left out food. Staffs are polite, the General Manager angrily yells at her employees and customers she needs to be replaced, hopefully get someone in there to give this place life.

Will never go to this arbys again. Desiree the general manager cussed me out and threatened to spit…read morein my drink in frustration telling me to hurry up and order