I would not recommend Banner Ocotillo for labor and delivery. My experience there was disappointing…read moreand left me frustrated. In contrast, I had a much better experience at Honor Health. While not perfect, I appreciated the care from my doctor and Q, and overall I prefer Honor Health over Banner Ocotillo. I delivered my first baby at Honor Health, and I regret choosing banner ocotillo hospital for my second baby. I was told by a few Sun Life doctors that it would be great, but my experience was far from that. * Meals for my partner: My significant other stayed with me through my entire labor and delivery, yet he had to pay $8 per meal. At Honor Health hospitals, meals are provided free for fathers who stay during delivery. * Nursing staff turnover: Every day brought a new nurse, which made it hard to feel supported or build trust. One nurse, Rachel, came across as shallow and argumentative, especially about what I could or couldn't take home. Even basic items like disposable postpartum underwear became a debate. * Supplies: We were given very few take-home items compared to other hospitals. * Atmosphere: Unlike other hospitals that celebrate births with a lullaby, Banner Ocotillo doesn't do this, which made the experience feel less special. * Medical oversight: After receiving my epidural, staff forgot to insert a catheter. As a result, I did not urinate for four hours straight On a positive note, my delivering doctor Schmidt and Q were amazing -- they provided excellent care. Unfortunately, the overall environment and policies left me feeling frustrated and undervalued. I would not recommend Banner Ocotillo for labor and delivery.

Not a favorable impression of outpatient surgery center. No one to ask questions to and nurses…read moredon't come out to keep you updated. Family member taken back and was told I could sit with her once she was comfortable. Never came back to get me and she is now in surgery and I am give a number to watch the board.

Care each step of the way From reservation to completion…read more Knowledge of technicians Exemplary

I went to urgent care due to very high blood pressure and an extreme headache that I had had for…read moreseveral days, and they referred me to the ER. When I saw the doctor, I explained my symptoms, but from the start, I felt like my concerns were being dismissed. He made a comment that high blood pressure is "better than low," which didn't feel reassuring given why I was there. He told me the plan was to do blood work, an EKG, and give me another dose of my blood pressure medication. I had my blood drawn and waited, expecting to be called back for the EKG. Instead, the doctor later came to tell me that my "EKG and blood work" were normal. I had to point out that I never actually received an EKG. He responded that he must have been thinking of another patient, which was concerning in itself. He then said he didn't think an EKG was necessary anymore, even though it had been part of the original plan. He recommended that I start taking my blood pressure medication twice a day and discharged me. This left me feeling confused and uneasy. After doing some research the next day, I learned that I am already on the maximum recommended dose of that medication, and increasing it is not typically advised. Overall, I left feeling that my concerns weren't taken seriously and that the care I received lacked attention to detail.

This is a multi health service care of Banner Health. My Cardiologist office is in this building it…read moreseems to be a newer medical building They have a few different doctors in this facility but if you need a good Cardiologist Dr. David Wang is amazing!

Exceptional experience. Seen very quickly, organized emergency care. Wonderful nurse and physician…read moreDr. Roper. Great with our son. Will recommend highly to friends and family. We are very lucky to have this option in our community.

They were very attentive and thorough in checking on me. The staff was very nice and kept me…read moreinformed with everything they were doing.

I was suffering from a severe headache for over 5 hours. I called the on-call doctor at my PCP's…read moreoffice and he highly suggested I go to an Emergency Department. We went to Arizona General on Ellsworth and Elliot. From the minute we walked in to register until I left there was pleasant helpful staff. We arrived around 9pm, Emily at registration was kind and quickly got me registered. About two minutes later I starting receiving text updates about my wait time. These texts continued throughout my stay in the ED, keeping me up to date on my progress. AND, this morning I received another text offering help to find a PCP and make a follow up appointment!! The Triage team saw me within 20 minutes, and about 10 minutes later I was called back to a room. Dr. Okafor came into the room, listened to my symptoms, and immediately told me he would be ordering a CT scan and blood work. All the tests, blood work, CT scan, were done so quickly, I was truly astonished. Gratefully, nothing was seriously wrong, and I was informed I'd be going home. Karla, RN, explained all my discharge paperwork instructions very clearly, my IV was removed, and we were on our way home. This entire process was so quick and efficient! We arrived around 9 pm and we were back in our home at 12:03 am, this is including our drive time. THANK YOU to Karla RN, Michelle patient financial services, Krystal Lab Tech, Dayna Imaging Tech, and Dr. Okafor for all your attention, excellent care, and quickly moving me through. Penny in Room 8

Terrible experience, don't come here they literally are trying to hold me against my will when I…read morewanted to leave to have a second opinion!!! This is been one of the worst medical experiences of my life. I would never suggest coming here to anyone.

Blood test not returned in over a week. Physician or his staff doesn't "have time". Incompetent…read moreand out of touch. These are my tests, paid for by me, they have no right to not get them to me regardless of whether "they are read". Haven't been to a hospital for probably 30 years. I will never go to Banner again and will tell as many people as possible my story. The people doing the testing are top notch. It's the Doctors and their staffs that are insolent and very much concerned with their own stature and positions.

It's hard to review this overall because inside this entity it is broken out into different doctors…read morewith different specialties. So this review is strictly based on the overall facility, not pinpointing a certain office within as there are so many & I've only visited several. With that being said, Banner operates a decent, up to date practice that encompasses many specialities & the services here range from basic general care to advanced. The facility itself is very cleanly & well kept. Spacious with good lighting, the elevators are even at the "high tech" status with a digital screen. You'll also notice you don't even have to touch the door handles- there is a "wave" sensor that allows you to wave your hand near it & doors will open on demand. Great for avoiding germs! ...and masks are still required inside at all times. Not really a big deal & I do appreciate the diligence in keeping it as clean as possible for all patients & staff. Almost every employee I've encountered with Banner, here, has been accommodating & polite. They have a lot of patience for as many patients seen on the daily & I always appreciate their willingness to assist with any inquiries. Getting labs done is a breeze because it's offered at the same facility on site. In fact, a lot of my referrals have been just a door or floor away in the same building. Both campuses. It makes it easier on the patients & it is a lot better than many other establishments. I think Banner takes pride in their facilities. Yes, you are going to encounter a delay here or there & maybe a little longer of a wait than preferred- but I've witnessed myself how hard all the staff works to keep everything running & patients taken care of. There hasn't been a negative interaction or experience. Only a slight miscommunication when labs or paperwork was requested- and understandable when there is a very high volume of patients compared to overworked staff & a serious shortage of staff like many are experiencing. They've been very good to me & I somewhat "live" at these facilities seeing a host of different doctors & specialists. But the experience has by far been a lot better than many of the smaller practices. I appreciate the team here & for a change don't have major anxiety coming in to my appointments. I'm treated fairly, humane & genuinely cared for. Not just by the doctors but it starts with the greeter at the doors to the receptionists & everyone encountered. Compared to years ago, they've done a lot to improve and it shows. It is also very convenient this campus & the one just across the freeway a block down the road offers so many departments in each building you don't have to travel across the city to get what you need! Relatively happy with being an ongoing patient here & I would recommend- I have not had a doctor, nurse or any staff member make me feel less than a priority & it is much appreciated knowing they care and want to help.

5/13/26 Visiting one…read moreof my Nurses and her husband who was admitted. Parking 5/5 Lots of parking lots and options. Love the entrance driveway, roundabout and nicely done desert landscaping., Office experience 5/5+++ The main entrance and lobby is gorgeous. The large space is tastefully done in polished granite or similar stone with the center of the lobby has a design true to the hospital's mission. From the center of the Lobby you can look up several floors to the Mission Dome. Adjacent to the main lobby are other interesting side lobby's with Artwork, some depicting the Missions bones, SW Artwork, and a Wall-of-Fame 2006 photograph that captured nurses S who's now on our Medical Team. Nurse S and her husband were in the ER and Later that day transferred to a floor before undergoing a procedure to address their findings. The room was surprisingly spacious which easily competing six of us. It was a great visit with some truly amazing people we live dearly. This was my first visit to the hospital and from everything we observed and the care provided to Nurse S's husband I can see why they insisted on coming to Mercy Gilbert Medical Center.. Be well my friends, love on those around you-SYOY!

Scam artists that act/operate as a healthcare company. Swindle thousands of dollars from people and…read morethen try to charge more when the balance has been paid and they won't provide documentation for their claim of a bill being increased (after we paid it off and received confirmation by two of their employees) by the insurance company. We will be researching legal advice and reporting this behavior to any and all government oversight agencies that we can. You also have customer service/billing support based out of India. Your "employees" barely speak English and are very rude and refuse to provide evidence of their claims that we owe more (after the balance was paid in full). When we asked for her name, she hung up on us so that we couldn't grab her name. You shouldn't be allowed to operate any business like you do, let alone one that supposedly is there to care for people's health care.

I have brought my 92 year old mother in 3 times in the last 3 weeks and the care from Dr. Pollock…read moreand Jaime has been exceptional I always come here instead of a regular hospital because of the staff and level of care.

If I could leave a negative score I would. Went in for a knee that's locked in place after a hard…read morefall and buckle. Spent 3 hours waiting for a technician from across the valley to show up to operate the Ultrasound machine to rule out blood clot after a flight since my knee was showing signs of a lot more swelling with red color and bruising that wasn't there previous to flight. Doctor looks at my leg and says "yeah, I'm not even gonna touch it, you need an MRI." He then writes me a prescription for the pain. Spend ALL DAY on the phone with the pharmacy AND the doctors office trying to figure out why my prescription isn't being sent/received. Both parties are blaming the other and almost refusing to just pick up the phone and speak to each other directly so they use me as the middle man. Spoke with both sides no less than 6 times each for it to ultimately turn into "it's not our fault, it's theirs and we aren't sending the prescription again." I call the doctors office one final time to just figure out what my next steps are and whoever this guy is says "well, just ice and take ibuprofen. All you did was sprain it." I responded with "how is that your diagnoses? There's not been any MRI's yet right?" And this guy says "well the results are pretty conclusive." WHAT RESULTS ARE YOU TALKING ABOUT?? The ones where the doctors says yeah, I'm not even going to touch it and then prescribes me Oxycodone?! If his reaction was to leave it alone and prescribe a Percocet wouldn't common sense dictate we're probably dealing with more than a sprain? In conclusion, instead of rectifying the situation they "offered" to refer me to another ER facility (which I would most definitely pay another $630 visit fee). That way they could be done with the whole problem. I never got my prescription nor any pain relief of any other kind. Play that call back Dignity Health and confidently tell me that's what you want to see take place when it comes to customer service. This location is a clown show, look elsewhere for medical assistance.

I loved my experience at Oasis Behavioral. As a mental health professional, I only refer to places…read moreI've visited and trust. The staff I met were friendly and knowledgeable, and I saw them treating patients kindly and with dignity. I highly recommended Oasis and will refer to their inpatient, outpatient, and residential levels of service.

I highly DON'T recommend going here. The adolescent ward I was on had awful patients. I was…read morewitnessing multiple attacks on other patients and had been horrified about my stay there, but the staff were one of the most kindest people there.

The Dr care was great. I was surprise how terrible the patient service is when I had questions…read more Service is horrible. No return phone calls the. When they do call they are rude and ignore what I was asking. Would NEVER recommend

Quality care and customer service scheduling easy. Parking is set up at each facility. Radiology…read morehas primo doctors. All technicians certified. Trust worthy