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    Mercy Gilbert Medical Center

    2.6 (440 reviews)
    Open Open 24 hours

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    Wonderful care. The nurses and doctors and full team here are genuinely caring! I'm impressed with their commitment to serving our community

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    Page 1 of 11

    Ask the Community - Mercy Gilbert Medical Center

    Review Highlights - Mercy Gilbert Medical Center

    The birthing rooms are big and clean with large tubs available if you want to labor in water.

    Mentioned in 6 reviews

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    Banner Gateway Medical Center

    Banner Gateway Medical Center

    2.5(317 reviews)
    6.9 mi

    I went in for surgery. I have anxiety. I was told it would be no problem to get some anti anxiety…read moremedicine when I was being prepped in the Pre-op. It was in fact a huge problem. Took almost an hour and was told I was an 'addict' by my anesthesiologist who then peppered me with questions about 40 other drugs,none of which I have taken without a doctors script. Then I was told it was my "loss of control" that was the issue. Funny. I thought my anesthesiologist was an anesthesiologist, not a counselor trained in talk therapy.well he sure diagnosed and belittled me before he gave me WAY TO MUCH medicine and left me unconscious. All I wanted was my anxiety reduced before a procedure where I went under full anesthesia. I DID NOT want, nor did I deserve to be talked to like a was a druggie because I wanted anxiety reduction. 200% inappropriate behavior from some young punk who knows nothing about me or my life. My surgeon was great, the nurses were AWESOME but the anesthesiologist was a complete punk jerk who feels qualified to make judgements about you without knowing anything about you and then telling you what he thinks of you. And on top of that, he's unable to do his job correctly. There is a BIG difference between wanting anxiety reduction and being put unconscious.

    I was in the hospital for 4 days - about April 26 to May 2 on the 3rd floor. I was admitted with a…read morehigh fever, high blood pressure, and confusion. My Care Team was the best group of Nurses and CNA's who have ever cared for me. I would like to give a shout out to Ana Duncan-favorite nurse ever! Caitlyn, Emily-So Sweet!, Lucas, Boston, Susan, - Wow!, Fabi, Lana who rescued me when I really, really had to go to the bathroom, my transporter, and my favorite doctor, Dr. Dunkly, and the phlebotomist who placed a warm compress on my hand before drawing blood. No one ever LIKES being in the hospital. but this was my best hospital experience ever. Thank you.

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    Banner Gateway Medical Center
    Banner Gateway Medical Center
    Banner Gateway Medical Center

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    Dignity Health Arizona Specialty Hospital - Nice waiting room.

    Dignity Health Arizona Specialty Hospital

    4.2(22 reviews)
    8.6 mi

    I was suffering from a severe headache for over 5 hours. I called the on-call doctor at my PCP's…read moreoffice and he highly suggested I go to an Emergency Department. We went to Arizona General on Ellsworth and Elliot. From the minute we walked in to register until I left there was pleasant helpful staff. We arrived around 9pm, Emily at registration was kind and quickly got me registered. About two minutes later I starting receiving text updates about my wait time. These texts continued throughout my stay in the ED, keeping me up to date on my progress. AND, this morning I received another text offering help to find a PCP and make a follow up appointment!! The Triage team saw me within 20 minutes, and about 10 minutes later I was called back to a room. Dr. Okafor came into the room, listened to my symptoms, and immediately told me he would be ordering a CT scan and blood work. All the tests, blood work, CT scan, were done so quickly, I was truly astonished. Gratefully, nothing was seriously wrong, and I was informed I'd be going home. Karla, RN, explained all my discharge paperwork instructions very clearly, my IV was removed, and we were on our way home. This entire process was so quick and efficient! We arrived around 9 pm and we were back in our home at 12:03 am, this is including our drive time. THANK YOU to Karla RN, Michelle patient financial services, Krystal Lab Tech, Dayna Imaging Tech, and Dr. Okafor for all your attention, excellent care, and quickly moving me through. Penny in Room 8

    Terrible experience, don't come here they literally are trying to hold me against my will when I…read morewanted to leave to have a second opinion!!! This is been one of the worst medical experiences of my life. I would never suggest coming here to anyone.

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    Dignity Health Arizona Specialty Hospital
    Dignity Health Arizona Specialty Hospital - Goody bag

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    Chandler Regional Medical Center - Sunset view

    Chandler Regional Medical Center

    2.4(527 reviews)
    7.1 mi

    Chandler Regional ER was outstanding. Excellent care, efficient, knowledgeable and helpful.read more

    I went to urgent care due to very high blood pressure and an extreme headache that I had had for…read moreseveral days, and they referred me to the ER. When I saw the doctor, I explained my symptoms, but from the start, I felt like my concerns were being dismissed. He made a comment that high blood pressure is "better than low," which didn't feel reassuring given why I was there. He told me the plan was to do blood work, an EKG, and give me another dose of my blood pressure medication. I had my blood drawn and waited, expecting to be called back for the EKG. Instead, the doctor later came to tell me that my "EKG and blood work" were normal. I had to point out that I never actually received an EKG. He responded that he must have been thinking of another patient, which was concerning in itself. He then said he didn't think an EKG was necessary anymore, even though it had been part of the original plan. He recommended that I start taking my blood pressure medication twice a day and discharged me. This left me feeling confused and uneasy. After doing some research the next day, I learned that I am already on the maximum recommended dose of that medication, and increasing it is not typically advised. Overall, I left feeling that my concerns weren't taken seriously and that the care I received lacked attention to detail.

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    Chandler Regional Medical Center - SE of Dobson and Frye 05/26

    SE of Dobson and Frye 05/26

    Chandler Regional Medical Center - Beverage Pepsi  5/1/26

    Beverage Pepsi 5/1/26

    Chandler Regional Medical Center - SE of Dobson and Frye 05/26

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    SE of Dobson and Frye 05/26

    Banner Desert Medical Center - Vein looks busted

    Banner Desert Medical Center

    2.1(559 reviews)
    10.2 mi

    The reviews are misleading... Before my son was born, I went through and read a lot of reviews from…read moredifferent hospitals and was nervous about going to Banner Desert - where my OB delivered. I could not have had a more dramatically different experience than what I saw in the reviews - it's safe to say that the management has heard your concerns! We came in at 9:30pm to a very full labor and delivery floor - cancelled the inductions for the day & a woman had been waiting for a delivery room for 7 hours longer than me... Things were not looking too promising. The nurse in triage, Kristy (I hope I'm spelling that right) moved MOUNTAINS for us. She continuously let us know what was going on on the floor and how my labor was progressing. When there was no delivery room available and the nurses were literally spread to their max, she found a way for us to get to a room to help alleviate my pain and welcome my son into the world. I have never felt more looked after than I did with her. Following that, the postpartum ward was delightful! The team that works in there is extremely respectful and caring. Food wise, pretty good! Not the typical icky hospital food that you hear about! If you get the chocolate chip cookie, put it next to a piece of bread for a little bit and it isn't as dry & oh so much more yummy! I hope & pray that everyone gets to have my experience! Even the OB who was on call... I don't know if I would have remotely the same delivery experience if it wasn't for him & his gentle encouragement throughout - you are the best Dr. Canestraro!

    Banner Desert Hospital in Mesa Arizona failed my father in every possible way during what would be…read morethe last weeks of his life. My father was admitted on April 16th 2026 with a confirmed cancer diagnosis that had already been documented in his medical records. He sat in that hospital for five days before a single oncologist walked through his door. Five days. When the oncologist finally came on April 21st it was the first time my father had ever seen an oncologist in his entire life. And it happened on the day they were trying to discharge him. The discharge paperwork they tried to send him home with was factually inaccurate. His CT scan performed right there in that building showed possible pancreatitis, bowel wall thickening, gallstones, aggressive malignant ascites, severely elevated bilirubin of 12.80, and compromised kidney function. None of it was on his discharge papers. They listed cirrhosis and noted he should get a blood test to check for liver cancer. He already had confirmed liver cancer. That is not a clerical error. That is negligence. They tried to discharge my father for three to four days before we even had a chance to arrange proper care elsewhere. When we finally had an appointment at City of Hope they discharged him to a hotel because they refused to transfer him directly to the cancer center the way it should have been done for a critically ill cancer patient. When I advocated for my father and asked questions about his care and his inaccurate discharge paperwork they called security on me. Twice. I was not threatening anyone. I was a daughter fighting for her dying father. That is what they called security for. Nurses Kelsey and Ashley were dismissive, cold, and treated my father without dignity or compassion. They did not do their jobs and their lack of care was witnessed by our entire family. The one exception was nurse Merisol who treated my father with the kindness, warmth, and professionalism that every patient deserves. She was the only bright light in an otherwise disgraceful experience. My father came home after leaving this facility and passed away shortly after. He deserved so much better. Every patient who walks through those doors deserves so much better. If the people running this hospital ever have to admit their own parents here I hope they receive the exact same level of care that my father received. Maybe then they will understand what they put our family through. Do not come here unless you have no other choice. And if you do end up here ask for Merisol and pray she is your nurse. This hospital is under investigation and I am pursuing every legal avenue available to me.

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    Banner Desert Medical Center - SW of Dobson and Southern 05/25

    SW of Dobson and Southern 05/25

    Banner Desert Medical Center - SW of Dobson and Southern 05/25

    SW of Dobson and Southern 05/25

    Banner Desert Medical Center

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    Emergency Room at Arizona General Hospital - Chandler, AZ - $7K for three stitches  on my finger

    Emergency Room at Arizona General Hospital - Chandler, AZ

    2.9(112 reviews)
    2.3 mi

    Backstory Short: My 74 year old mom fell and split her head open…read more We arrived at the Emergency Care and were immediately warmly greeted by the front end nurse/receptionists. A nurse came out and checked on my mom immediately to assess the level of trauma. Within 15 minutes of arriving they were escorting my mom to get a CT. Once she was placed in a bay someone came out and got me. The doctor came in a few minutes later, advised her CT was clear and explained she would need multiple stitches. After finishing he was trying to clean the blood out of her hair, it was literally the sweetest thing I had ever seen a doctor do. This was a very traumatic experience for my mom (and me) they treated her like a queen, kept her (us) calm and made it as pleasant as possible.

    If I could leave a negative score I would. Went in for a knee that's locked in place after a hard…read morefall and buckle. Spent 3 hours waiting for a technician from across the valley to show up to operate the Ultrasound machine to rule out blood clot after a flight since my knee was showing signs of a lot more swelling with red color and bruising that wasn't there previous to flight. Doctor looks at my leg and says "yeah, I'm not even gonna touch it, you need an MRI." He then writes me a prescription for the pain. Spend ALL DAY on the phone with the pharmacy AND the doctors office trying to figure out why my prescription isn't being sent/received. Both parties are blaming the other and almost refusing to just pick up the phone and speak to each other directly so they use me as the middle man. Spoke with both sides no less than 6 times each for it to ultimately turn into "it's not our fault, it's theirs and we aren't sending the prescription again." I call the doctors office one final time to just figure out what my next steps are and whoever this guy is says "well, just ice and take ibuprofen. All you did was sprain it." I responded with "how is that your diagnoses? There's not been any MRI's yet right?" And this guy says "well the results are pretty conclusive." WHAT RESULTS ARE YOU TALKING ABOUT?? The ones where the doctors says yeah, I'm not even going to touch it and then prescribes me Oxycodone?! If his reaction was to leave it alone and prescribe a Percocet wouldn't common sense dictate we're probably dealing with more than a sprain? In conclusion, instead of rectifying the situation they "offered" to refer me to another ER facility (which I would most definitely pay another $630 visit fee). That way they could be done with the whole problem. I never got my prescription nor any pain relief of any other kind. Play that call back Dignity Health and confidently tell me that's what you want to see take place when it comes to customer service. This location is a clown show, look elsewhere for medical assistance.

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    Emergency Room at Arizona General Hospital - Chandler, AZ
    Emergency Room at Arizona General Hospital - Chandler, AZ
    Emergency Room at Arizona General Hospital - Chandler, AZ

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    Mercy Gilbert Medical Center - hospitals - Updated May 2026

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