Tom W. Was super helpful and knowledgeable. He helped me get stain for my patio furniture. Told me…read morehow to and also what not to do. He also helped me find everything I needed. I really appreciated the help that I didn't even know I needed. I'm looking forward to my project. Lisa topped off my great experience with a cheerful checkout. This is a great place.

Asked 3 different workers to open the cabinet to buy tools. Had to wait and nobody came. Ended up…read moreleaving. I guess they don't like money. I was ready to buy hundreds of dollars of stuff, oh well.

Really fantastic service. I asked about a million questions and the owners, Fred and Sabrina, were…read moreso patient and helpful. Please keep money in your community by supporting local businesses such as this one! Will be back with any future hardware needs

Great local Hardware store. Great service and prices, good place to have nearby before going to a…read morebig brand.

Harbor Freght is a good store. Come here alot for tools, some are good quality like icon but others…read moreare really cheap. you gotta know what to look for. I think the icon tools are really solid, kinda pricey but I think affordable compared to the brands they compete against. had no issues with any employee, not lazy or rude they were pretty chill

I stopped by this Harbot Freight this morning to get some heavy duty gloves. I know that this store…read moredoesn't have much parking and also in a busy street so I came right in the morning when they open. I found parking easily and they already had other customers there as well. When I walked inside, the man working the cashier greeted me and I found the gloves I wanted right at the front. I still took the time to walk around the store to see what they had. I stumbled upon the car detailing area and they had some good products here. I then saw some more gloves and switch out to a smaller size of the same ones I got from the front. I had a good time here and had no issues.

Came by this past Sunday to purchase materials needed for a project at home. We needed some wood…read morepieces along with flooring materials. We also checked out their flooring styles and compared to what we bought elsewhere. I can safely at that the ones I have at home are of much better quality. Staff was helpful and even offered assistance. You can find better deals here for most materials at decent prices.

This store overcharged me for a construction cone, and when it was brought to the supervisor that…read morechose attention, he was a complete jerk about it. He's been a jerk with me in the past and I should've wrote her review back then but I let it go, but not this time Thankfully Diana and Ferman were extremely polite, empathetic, and willing to acknowledge the pricing error that the store made with their barcode and the display shelf. Be sure to check your receipts to make sure they priced everything right and avoid speaking to that jerk bet though if you ever needed to speak to a supervisor because he's horrible and has no sense of what Customer service skills entail.

They get a bad reputation, but they're really there for our community when we need them the most…read more Thank you to Jodie at the checkout counter for always being so nice.

I want to share my review today, not just because I feel I should, but because I truly want to. I…read morecame in to purchase supplies for a very special project, and the young lady who assisted me today, Lessica Garcia, didn't just help--it truly made my day. She went above and beyond, demonstrating genuine care and kindness. In times like these, it's important to recognize those who make a meaningful difference. Today, she did more than provide excellent service; she touched my heart. I hope the management team will see and appreciate her remarkable dedication and compassionate customer service as much as I do. North Hollywood Homedepot Customer since October 1995.

I always come to this Lowe's because it's convenient. However, I never really get exceptional…read moreservice here. They just tell you where to go and look on your own. This is why I had to do a return because I really didn't have enough help and the item the person told me to get was too big. They do have a huge selection with quality, but they are very expensive in my opinion. I do like how they run the return line because it goes quick. Just note that you do need your receipt though!! It's plenty of parking here!

Large self park parking lot located on the corner of Corbin and Nordhoff St…read more This location has easy to find items since everything is located at its designed areas. The staff is helpful and friendly. I was just looking for an extension cord and found it. Overall, I will come back to this location.

Lately I've spent so much time at Home Depot than I have been in years. Renovating comes with…read morecontinuous returns to the motherland. It's like you think you garb everything you need. Your list in hand, checking off all the things you need. One after the other and then what, you get home and there's something else that's needed that you forgot to add. The good thing about this location, it's not far. An easy trip, plenty of parking which is a major plus anywhere you go these days. As we get older, in my case. I have no need in looking for parking anymore. I'm all about going somewhere that I know it's easy to maneuver and park. This location, plenty. Pretty much all of them have good parking, well in the valley. Plus the service has also been amazing each and every time. They basically know you lately. Plus the little joke of, we'll see you tomorrow....LoL... This visit, I needed to pick up new socket and whatever the plug things are called as well as a new light fixture. Clearly this is not my department. The selection was great. Loads of things to choose from. Even bringing in what I already had and trying to find something similar, there was a good amount to choose from. With all different types. Light fixtures, they have a good selection but limited to what I was looking for. Something simple and small. Mange to find something but what I did like, they ran out. Service was great in the fixture department. The employee that helped us with our questions was excellent. She even gave us some suggestions and advices on what to use. Customer service like that is what brings us back to this place. Of course grabbing what we need, but let me probably say. I'll be back again, I pretty sure. Also layout is pretty explanatory. It's all marked with the banner down each isle. If there's something you need, there's plenty of staff on hand to help.

If you need even the smallest amount of help or advice, avoid this Home Depot location…read more There are virtually no associates available in their departments. Nobody. I even have a video showing how empty the aisles were. It took me over 15 minutes just to find someone. The employee I finally found was named Jet. Honestly, I would have been better off not finding anyone at all. When I asked a question about a product, he laughed and told me to "just read the instructions." I explained that the answer wasn't in the instructions and that I had already searched YouTube without success. Instead of trying to help, he continued laughing and making jokes. I told him that this wasn't funny to me, that my project had come to a complete stop, and that I urgently needed to speak with someone knowledgeable. He said he was the only person working in that department that day and continued laughing. The only bright spot was the Customer Service team. The women at the Customer Service desk helped resolve my issue in less than 30 seconds. They were professional, helpful, and actually cared. The manager wasn't much help either. When I filed a complaint, he simply said he would "talk to Jet and look into it." Based on the interaction, it felt more like he was protecting a friend than taking a customer complaint seriously. Very disappointing experience.

Great little spot. They didn't have what I needed today because what I need it today was something…read morevery specific. But it seems like they would normally have what I normally need which is a variety of things, but just not today Because what I needed it was so specific that I would not blame anyone for not having specifically what I need because it was so specific. Trust me. Nice guy working. Greeted me and tried to help me - but like I said before - my needs were too specific today. Maybe a sandwich will help me in the meantime. Thank you

The place is packed to the brim, a bit chaotic. Totally local hardware store vibes, they'll…read moredefinitely help you find what you need, pretty hard to find anything without their help is the problem. Some areas are in desperate need of some organization, old stuff and one off items are sort of just all over the place. They have a lot of stuff crammed in there, so it's "well stocked". A person dedicated to cleaning up the shelves would do this place some real favors. Prices seem about what you'd expect - Not cheap, not expensive. Nice to have this place within striking distance.

As usual, the big-box store disappointed in their not having what I need. Also as usual, Franklin…read moreHardware did have what I needed. The store employee asked what I needed, I handed him the bag with the broken spring in it and he said, "follow me". He went right to the set of drawers that would have this $1.69 part that saved me $hundreds on a BMW trunk-latch. Big spender me bought two. ;-) The latch is now as good as new. With the advent of youtube videos, and the continuing story of Franklin Hardware, you can fix darn near anything. I also noted a great selection of what will be excellent quality Xmas gifts for next year. Great kitchen knives and big selection of Weber BBQ stuff, for a couple of them. They call it "True Value", but it's truly more like priceless value. Nobody saves your bacon better.

From entering Franklin to delivery the service and positive energy were amazing. I purchased a…read morebarbecue and Jeff the gentleman overseeing the barbecue area was very informative and showed concern that all would go well. The delivery was today and Harriy, who delivered the barbecue was genuine and personable. I think the price was fair and the free delivery was a plus. Highly recommend Franklin's for hardware and barbecues.

After we met Amazing Marta in Appliances we were fortunate again to meet Maricela, Designer Sales…read moreSpecialist in updating our Kitchen and Bathrooms. She was brilliant in her outline of what we needed and said we could schedule a date with her to have someone from Lowe's come out to take measurements to get started. Marta was brilliant and loved her work in Appliance and she and Maricela worked within close proximity to each other. We enjoyed watching them work together to help us make all the right decisions about what type of work we needed and then they followed up with us and gave us a plan. Maricela was attentive and very smart about her department and what we would need to get started. We were so grateful to have found two of the most outstanding employees ever....thank you Lowe's for hiring the #1 BEST employees to work with your customers. Because of Marta and Maricela we will alway shop at Lowe's in Pacoima. And, we will always want to work with Marta and Maricela. GREAT STORE...GREAT EMPLOYEES...GREAT PRODUCTS and so much more. THANK YOU SO MUCH FOR HAVING AN AMAZING TEAM OF PEOPLE THAT WORK AT LOWE'S.

In-store service : 5 Stars…read more Delivery Service: 0 Stars ( im a health care provider I had to go home to check up on my family member due to be feeling unwell after the bad experience they received) Had a family member to receive new appliance. Delivery driver had a foul mouth , disrespecting a family member just for asking a question . For approximately 20 minutes. It is deliver driver job to install appliances if fee was paid , but instead this unprofessional man was cussing , and mad that he had "to work" and stated he was being harassed by an elderly family Member . My family member was scared and not comfortable with ruthless human ,being inside the home . (Luckily everything was recorded on security footage incase things escalated) Appliance was also delivered out of it's box (had only styrofoam on the corners)and protective film had been removed I hope Lowe's is doing background checks when hiring, professional people. This individual only spoke Spanish using profanity and broken English . Definitely not a professional human . Report has been filed to HR After this experience I would definitely not be purchasing any items that require delivery .