I called Arrow Auto Glass last Friday to replace auto glass. They said they would come by Monday. When they came by, they ordered the wrong glass and told me that I had to wait until Friday. I was upset, since I had visitors to drive around a week without being able to see through my back window, and I slammed the door when going back into my house. When I called them Friday morning at 8:30 to confirm the visit, they said they were coming, but then put me on hold to "review with somebody", and then said they would call me back. Five minutes later, they called back and said they were canceling the job because the person who came Monday "felt threatened." By a door slam?! They did say they would call me back to see what they could arrange. When I called around 11 pm, I asked if someone was coming out. They put me on hold to check, but I was transferred to voice mail, which I left. At 4:45 pm I called and I was told that the sale was voided out because I told them that I didn't want to wait the additional four days. Fortunately, I have a Safelite appointment tomorrow morning. I'll have to pay an additional $100 but I doubt anyone here will be afraid of a 55-year-old disabled man. read more