Was contacted by Jennifer from Auto Glass Fitters to "schedule a windshield replacement". When I…read morespoke with her, I shred that I would like the earliest appointment available. She told me, "we have you scheduled between 8:30am and 9:30am". I placed that statement in quotes because I take notes whenever I am conducting business over the phone to ensure nothing is lost in translation. I planned my work day based on this information. Day of install: 9:35am rolls around and I have not received a call and no one has shown up at my house to replace my windshield. I contact AGF and shared what I was told yesterday and that I was calling to simply follow up. A supremely unprofessional, rude guy (Jennifer would not give me his name) proceeds to tell me that his boss has worked there for 20 years and he is sure she did not tell me that and proceeds to place me on hold abruptly. I'm appalled at how this guy randomly goes off on a customer who was simply attempting to confirm the appointment and ascertain when I should expect the vendor to arrive. Jennifer then picks up the line. I asked her for the guys name with whom I recently spoke. She glosses over that request and asks me whats going on. I share with her what I told him and she began to tell me that why I heard was wrong. I shared with her that I wrote every word down.....at this point I was over it and I told Jennifer to cancel my appointment. State Farm recommended this vendor and I am going to notify them of my abysmal experience. I will also place a review wherever possible about this business because they are truly horrible and do not deserve a penny from paying customers.

Installed my windshield wrong and then forgot to show up to fix it. Had to call multiple times to…read moreget fixed. Just overall poor quality and service

Talk about the easy button! I called and spoke with Jeff and took my "chipped window" to him for…read morerepair immediately. Within minutes he had apparatus on my windshield and I was out the door shortly after. Very nice guy to deal with and a beautiful job. Thank you!

I broke the side window on the weekend so it was tough to get things taken care of same day. First…read moreclass was the only company that answered the phone on that Saturday. He advised my car had no aftermarket glass available, but was able to get it ordered from the dealership and have it Tuesday. I dropped it off Tuesday afternoon and it was completed for me the next morning. He throughly cleaned the car (not a speck of glass anywhere). No scratches on the door panel, plastic, or exterior weatherstripping. It truly was a first class experience. Safelite online quote was about $200 more for the repair. I'm not sure what other local companies would have charged since I wasn't able to reach them, but I have zero regrets with my transaction and felt the price was reasonable. When it comes to service based transactions, I seek the best value/quality/service, not always the rock bottom price. This guy was good.

Despite my multiple scheduling conflicts Rock worked with me to get it done. His estimate was…read more"right on the money," and he came exactly when he said he would. Despite some extra TLC my vehicle needed due to cancer Rock and his son Eric made it like new. They get my recommendation without hesitation. I will be endorsing their business quality and work ethic to family and friends.

From the owner: I've been doing Auto glass for over 30 years and take great pride in my work. I've worked with…read moreseveral national companies and have decided to go on my own since the "Big Companies" want quantity..... I want quality. I am a local glass shop and also have a lifetime warranty on my workmanship. I am moble only and come to you to perform my work, both repairs and replacements. I work with all insurance companies.

Had two mirrors put into curios what a great Job ! Wonderful customer service and fair on pricing .read more

Great experience. Showed up on time and did everything without a hitch…read more Highly recommend.

Joshua who did a full detailing on my 2008 Hyundai Sante Fe. He did an AWESOME job. The car was…read morebeat inside and out. I have been taking my dog to work for 10+ years and there was hair everywhere. When he was done there is not a hair to be found. The 17 year old (230,000 miles) car now looks like it just came off the show room when I bought it in 2008. My headlights were so cloudy you could not see out of them, and I tried everything sold on the internet to clear them up to no avail. He made them as clear as daylight almost like he put brand new headlight lens's in. The exterior paint shines like brand new and the tire rims are completely cleaned and polished. I can't say enough about his work and would highly recommend this place.

Everyone I spoke with was professional and personable. I got a timely appointment. The gentlemen…read morewho came to my house to replace the windshield in my truck did an amazing job! The most awesome thing was the price! Highly recommend them.

Broke my sunroof and their answer is they didn't and wont help. Was stuck days with my sunroof open…read moreafter technician did this and left it. Please be careful, will never use again. Not worth the "Savings".

I had to go in for my glass replacement. They took my car promptly and did a nice job installing…read moreand calibrating.