I broke the side window on the weekend so it was tough to get things taken care of same day. First class was the only company that answered the phone on that Saturday. He advised my car had no aftermarket glass available, but was able to get it ordered from the dealership and have it Tuesday.
I dropped it off Tuesday afternoon and it was completed for me the next morning. He throughly cleaned the car (not a speck of glass anywhere). No scratches on the door panel, plastic, or exterior weatherstripping. It truly was a first class experience.
Safelite online quote was about $200 more for the repair. I'm not sure what other local companies would have charged since I wasn't able to reach them, but I have zero regrets with my transaction and felt the price was reasonable.
When it comes to service based transactions, I seek the best value/quality/service, not always the rock bottom price. This guy was good. read more