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Around Town Moving

2.0 (2 reviews)
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Services - Around Town Moving

Furniture disassembly

Packing

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2 years ago

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CK Trucking Services

CK Trucking Services

(1 review)

I hired this company to support a local business. we had to change to them moving in two days to…read morefit it in one day when I found out they wouldn't arrive until after we had to give up possession one the house, and I asked several times to make sure they had enough time and crew to move out by then and I was assured it was plenty of time. He informed me that he would be arriving later but that his crew would be there to begin. That's when things went wrong and only got worse. Two crew members came in the house and my husband showed them where things were, everything in boxes and furniture items. They smelled very strongly of marijuana like they had just smoked it before they arrived, and after the 3 men moved a couple boxes from the 3rd floor of the townhouse, they stopped working and stood around for almost an hour. I started becoming concerned about them not working and not moving out in time for us to be able to close on the house and when I went outside, I heard the 3 of them talking on the phone saying they didn't know there was 3 floors, one guy complained he wasnt getting paid enough for this move and that the boxes were heavy despite my husband offering them to use his handtruck to move the heavy items. The one crew member only moved a few boxes and then sat at the end of the truck the entire time, not even packing the truck and told my husband there was no way they'd be done by 2:30. I began texting the owner my concerns and he said he would straighten things out when he arrived. The two men continued to do very little, taking more breaks than working, and with time running out and most of the house to move, I began quickly moving everything I could myself. This continued for the next hour and I had moved more than twice the amount of items than any of the workers when I watched them drag a big piece of furniture across the floor- they did not attempt to lift it together but instead pushed it until one said it was beginning to "catch" and they grabbed a moving blanket to finish moving it. I then noticed they had left a 3 1/2 foot long double scratch in the floors and took a picture and let the owner know. He said he would handle it and get on them to move faster. When he finally arrived an hour before I was to leave to close on the house, he gave a few instructions to them and he basically moved the rest of the house along with myself, the two of us doing 90% of the work but I wound up paying for 4 men an hour. I barely made it to the closing, leaving them with only a few items to move out in time, and was drenched in sweat when I arrived at the closing. They wound up getting the move into the new house done with a 5th crew member, but my husband said they had broken our end table/dog kennel and the leg on our dryer and that the owner stated he would fix the 3 1/2 foot gouge in the floors. They finished moving the furniture into the new house and even though my husband said there would be a negotiation and a discounted rate, I was asked to pay the remaining amount of the entire quote minus only $100 for only the dog kennel end table and with thw owner and one of the other movers standing there waiting, I didn't know what else to do but pay. There was a lot of furniture that was moved into the garage and we did not get to the dryer or the bookcase right away, but when my husband tried putting the leg back on the dryer because we were selling it, it was too broken and we had to reduce the price we sold it for because of the broken leg, and when he finally had access to his tools and we were able to move enough into the house to get to the bookcase to find out it was beyond repair from the movers breaking it, I reached out to the owner. I said that normally with as bad of an experience we had with myself doing most of the work, several pieces of furniture being broken, and the movers damaging the floors because they refused to move the item properly, I'd leave a bad review but I wanted to work things out amicably and asked to be compensated $150 to replace the bookshelf and for the money we had to deduct from the sale of the dryer because the leg was broken. He read my message but did not reply until I had to reach out again and his response was that he would buy a new dryer leg but since it was almost two weeks later he couldn't know if the bookcase was broken by the movers or not and that he's sorry we had a bad experience but they are normally not like that. Not only did we pay 3 men who did less than hours worth of work mall together durning the 3 1/2 hours it took to move out of the house the full pay for those hours despite myself doing most of the work, they did not fix the floor and now refuse to pay for the two other pieces of furniture they broke and will not respond to further communication. Very unethical and unprofessional, workers high on drugs, I paid full price for them to not do anything, and owner refuses to pay for broken furniture.

Around Town Moving - movers - Updated October 2026

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