So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

Haven Property Management helped us find a rental property quickly and from afar. We were moving…read morecross country on a tight timeline during peak summer season, but they were pros at letting us see the property virtually, in addition to the helpful YouTube video and pictures. Armando was the property manager we were connected with, and he was great at communicating what steps came next, answering our questions, and getting in touch with us in a timely manner via text, email, or hopping on a phone call. He FaceTimed with us from the house too, which was so helpful! Now that we are officially tenants with Haven, we love how we can see everything in their online portal. With the click of a button we can submit maintenance requests, pay rent, or reference a digital copy of our lease. Thanks again for all your help, Armando!

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

Some of the reviews here are a little cracked out so I'd take them with a grain of salt. We rented…read morea townhome managed by WPM south (Dawnette Fletcher) for about 3 years. We have nothing but good things to say about their service. They were very diligent about maintenance requests, very friendly people, kept our rent steady without fluctuating and returned our entire security deposit. Extremely impressed with communication, payment options and move in/out procedures. Highly recommended.

When we met with Dawnette Fletcher she talked a good game and instantly had our confidence. Three…read moreyears later we terminated the relationship for an assortment of reasons. For openers, Dawnette is a shockingly poor communicator. The text chains I could show you are really embarrassing. She responds as if she's only half paying attention and is very unclear in her responses. We aren't sure if the problem is cognitive or that she doesn't care enough to engage with purpose. She also drops the ball. For example, she was given a three month heads up that the renters would not be extending, and I reminded her twice to get ready to list/show the house again. Nonetheless, the house sat empty for a month because she forgot to get it back on the market. Also, she brought every little renter complaint to me rather than just solving the problems like a property manager should. I'd be on a cruise ship texting plumbers while she waited for further instruction. One time she almost rented our home to a guy who was using his father's SS#. It was obvious something was awry with the renters information and I had to point out the obvious to prevent her from renting the house under fraudulent pretenses. Perhaps our biggest complaint of all is she didn't show us an ounce of respect. We felt like we were at the bottom of her list of people who deserve consideration. We paid her way to much money to feel like she didn't care about us or our experience. The first two years we employed her she found us a renter and we managed the property ourselves. That was mostly ok, other than when she forgot to relist the house. The last year we used her to manage the property and it was downright dreadful. We wouldn't recommend Dawnette to our worst enemy. She is bad at what she does. Our property manager in Texas is leagues better in every regard so we know how the job can and should be done. We hope this helps. Avoid at all costs.

I recently met with Katie Mandell, a property manager with Maple Leaf, to view a townhome in…read moreSeattle. She was responsive and accommodating while scheduling the viewing. When we toured the unit, she was very knowledgeable about the property and its history, and answered all my questions regarding the rental terms and application process. Katie was extremely kind, personable, and professional, and gave me the strong sense that she and the company she represents are trustworthy and sincere. The townhome was great, but unfortunately, another applicant applied for the unit the night before we met, so the timing didn't work out. After we toured the property, Katie was kind enough to show me another home nearby, and went above and beyond, by searching for other properties in the area managed by Maple Leaf. I decided to not move at this time, but am grateful for all of Katie's help and hope to work with her and Maple Leaf Property Management in the future.

Horrible experience! ZERO stars. I would never rent with them again. Maple Leaf is the property…read moremanagement equivalent of predatory house flippers. When I moved in I told them there was a hole in the outside wall, near the kitchen window. For the next 1.5 years I told them and they had their own inspectors take pictures of it. Despite this, they only made a move to fix it once I reported them to the city. The whole time I lived there I was told that all of my things molding was my fault (including 2 beds!). I was told to leave my cupboard doors and drawers open to prevent mildew in the kitchen. The dehumidifier I requested would fill up at the end of each day. When they finally opened the wall to fix the hole, there was black/wet insulation and they had to replace half of the kitchen's 2x4's, and the workers found another hole with earth worms living in the kitchen under the dishwasher. Despite having 5 different workers out to deal with the hole and earth worms, this was never fixed by the time I moved out. And then, 2 weeks before I moved out there was water dripping out of the bathroom ceiling fan. They opened it up to find a leak that had to be going on for at least a year because the insulation was again black and the wood was moldy. They did not fix this before I moved out. I just had to live with a hole in the ceiling above the shower... Then they illegally withheld $750 from my deposit. They didn't follow the law by detailing the reasons for withholding this amount. They simply printed out a screenshot of text messages with their handyman giving an estimate on two projects. Thankfully I was able to recover the deposit since they do not know the law or how to do their jobs. There is so much more, but this should suffice as a warning. Lastly, their own employees bad mouth each other. Highly unprofessional and shows the do not even follow basic respect standards. Disgusting, gaslighting, lying, and incompetent company. Steer clear!

Debi was always great to work with. Highly recommend…read more Communicated promptly and very attentive to the needs of our community.

I'm the president of the Board of our association. I'ts hard to know where to start with how awful…read moreand costly it was to work with this worthless scam of a company. They neglected invoices, leaving us in arrears with vendors. They mismanaged our property, refusing to visit or saying they had visited when we knew they hadn't. They didn't show up for meetings. They canceled meetings the day of. They failed to notice billing issues that wrecked our vendor accounts and then refused to fix the problem. They told us repeatedly that it was not their job to manage our community. They refused to tell us how much money was in our accounts or answer any accounting questions. They accused our Board of being unresponsive because we didn't answer emails within an hour or two and then ignored us when we did answer. They completely ignored our residents, including during emergencies. They didn't provide any emergency contact number for our residents, and when our Board members tried to contact their after hours emergency vendor they refused to take any action without Bell Anderson's approval. They didn't answer our phone calls, text messages, or emails for days on end and then when they did answer they were curt and maliciously unhelpful. Their community association manager refused to take part in meetings. Bell Anderson's policy is to not take minutes during meetings, forcing us to hire an outside contractor to attend meetings and take minutes for an additional $400/month on top of their management fee. The association managers they assigned to us were a 90 year old man whose executive functioning abilities were long gone, and then when he finally retired they gave us a woman who *openly* treated us like she hated us from day one. Meanwhile, through all of this and much more, they had no trouble pocketing the management fee check month after month. When we finally had enough and planned to fire them, they got wind of it and "fired us first", stopped paying all our bills, and refused to cooperate with the incoming new mangement company. The owner of Bell Anderson and the operations manager were unapologetic and arrogant through all of this. If you are considering hiring this company, please don't hesitate to reach out to me at onetaothree @ gmail, I have many references and testaments to what a horrible, incompetent, outright toxic company Bell Anderson is. Thank you for reading all of this and please don't hesitate to share it as widely as possible.

Took a chance on Prime being new to the area, but not to the business. Great communication and…read moretransparency offices are centrally located! Although I'm no longer in the area I'm at ease knowing my properties are in good hands. Thanks again!

I recently purchased an investment property in WA and was planning on managing it on my own. That…read moredidn't last too long since it turned out to be more work than I had imagined . I'm so happy I found these guys. They are quick and efficient and I don't even need to think about my property anymore. I realized it's absolutely necessary to have someone local to oversee your biggest investment.

Grounds are disgusting. It currently looks like a sewer. Maintenance is slow to fix and routinely…read moredoes poorly in quality. We lived here for years and only stayed being in close proximity to our employment. We will be leaving soon and we won't recommend!

We lived at Central Flats for almost 5 years. We got to know the maintenance team and a few office…read morestaff. Dave and his team are hard working with a special shout out to Alex the grounds keeper who works hard to stay on top of a very large complex! The office team has something special each month for adults, children, and families. The Amazon hub locker and pool were the highlights in this community!

We have used Meridian Valley Property Management since 2016 and over the past 10 years I can't…read moreexpress how grateful we are for their professional work ethics. Caring for both the owner and the tenant. We have lived out of state for those 10 years and Meridian Valley Property's staff along with their list of trades (if something does go wrong at the rental) are on top of things. I would highly recommend them to anyone who is considering hiring a management company.

I am a current renter and could not have asked for a better team/organization to rent from. Susan,…read moreTrudy and Tammy have been phenomenal from the start. They respond quick to any questions/concerns I have, kind, honest, personable, keeps me up to date with utility services needed for the home and are just all around a great group of individuals. Mahalo nui team Meridian!

Working closely with the owners of Plemmons Industries was both thoroughly professional and…read moreenjoyable for me. Being part of a real estate transaction they performed as promised and always payed attention to details. High integrity here! I can highly recommend this company.

Went to look at Suite 28 a few weeks ago because I wanted to rent it for my business. Found out…read morethat the plumbing is broken and backed up, pipes are corroded and non-functional. It looks like the last person who rented the space had to rent a port-o-potty! YUCK! I was curious to see how long the port-o-potty had been on the site, the service dates on the inside are from last year to about a month ago! Who would want to rent from a business park that would make a renter have to use a port-o-potty instead of fixing the plumbing issue! I could also smell poop coming from the office and the warehouse, the previous renters are already moved out and the building was empty. I think that would be hazardous. I don't understand why a Leasing Office would have a sign up that say's "For Lease," if there is that bad of a problem going on in the space available. What a rip off! The leasing ladies at the office weren't helpful at all either. They couldn't give me a correct explanation on why there was a problem when I called to ask questions. DO NOT TRUST THESE PEOPLE! They weren't helpful and don't seem to know what they are doing!.

Mikel Ensminger is a terrible property manager. Her best interest is to get money out of me than my…read moreown safety after I have been sexually assaulted by my roommate. She did not handle the matter well. It seems that she was sweeping the situation under the rug and was not a top priority. They way she spoke to me did not make me feel safer and was basically telling me I have to continue living with my attacker after telling her I felt extremely unsafe multiple times. It was a very time sensitive situation in which she did not take action sooner and faster, and definitely not seriously. She lacked communication where I was constantly reaching out to her and would not hear back when said I would.

I trusted this owner to manage my property while I was out of state. Her shoddy and irresponsible…read morework resulted in not noticing damage and then returning deposits to the very renters who damaged my property. There was $1200 damage. She promised to replace some items but never did. She also did not appropriately manage details around utilities and I ended up paying over $300 in someone else's water, sewage and electric bills. She allows her personal issues to interfere with business practices and, as such, is very unprofessional. BEWARE!