Dustan P. Provided us with great service. He knew every department very well and helped us with saw…read morecutting boards and cutting blinds. His new coworker, Missy, came alongside for some training and she was great, too! Thanks Dustan & Missy!

I'm terribly disappointed with the online experience. I ordered a Ridgid string trimmer that was…read moresupposed to be delivered last Friday, I'm still waiting. They can't give me an expectation of when it's will arrive.

Salesperson Austin Sheldahl was very friendly, knowledgeable, and helpful in answering all my…read morequestions and helping me decide the right dishwasher model for my priorities. His customer service was 10/10. I highly recommend this company based on my experience. The in-house delivery and installation team was also excellent. They were efficient and friendly.

we bought subzero & other high end appliances, over $30,000 for our kitchen. we included…read moreinstilation. it was a fight with each. the subzero... the gave our wood supplier the incorrect dimensions which cost us several thousand and a mismatch with our cabinets. They claimed that the glass cooktop couldn't be installed as their signed contract called for. We had to buy a new countertop as their signed contract had the opening cut too large.... We finished instsling ourselve.... +$5,000. check other reviews before using these CREEPS.

Bought thousands dollars in furniture $300 warranty and crap has fallen apart from the start and NO…read moreHELP FROM EITHER Square trade or the NFM. Sad p

I recently wrote a bad review on NFM related to how they handled my broken fridge that does not…read moremake ice and turned me over to their warranty company. This review is to give credit where it is due. NFM turned me over to Square Trade who then turned me over to Iowa Appliance Repair. In the end Iowa Appliance repair did a good job replacing both ice makers and Square Trade did a good job of getting the parts here on time. I have a working fridge again. I would recommend Iowa Appliance Repair if you have a need.

We went to the Altoona Menards looking for a water heater. They had a large selection of choices in…read morethe store. We approached an employee and found him (Gary) to be very helpful and knowledgeable regarding the questions we had for our needs. We decided on a tankless version. Gary made sure we had all of the information needed to make the transition from a traditional water heater to the tankless. We truly appreciated his efforts, as it made the whole experience a little easier.

It was a very positive first trip to their Ankeny store, which is well-illuminated, stocked, clean,…read moreorganized, and has several helpful employees. The spacious parking lot made the whole visit easier. Pricing is competitive. They are open both early and late, making them a definite option when in need. We used their app to traverse the store, making the whole trip more manageable due to the store size. They had multiple options for every home need that we came for, and we were especially pleased with their garden section.

I will never do business with this company. Whirlpool asked me to call them and set up a warranty…read morerepair and the lady on the phone was such a rude witch I called whirlpool back and asked that the not schedule us with this company ever again. Call someone else if you need service!!!!!!

This "company" is truly a joke. I am even hesitant to call it a "company". If you want to wait a…read moreat least a week or two weeks each time you need to schedule an appointment for them to show up, this is your company to hire. If there are holidays around their schedule, the wait time is even longer. If this is the company that takes at least a month and a half to NOT fix an appliance, with no apologies or making an attempt to hurry up, this is your company to hire. If this is the company that erases bad reviews from their Facebook page and attacks you on BBB when a complaint is written, this is your company. All I know for sure, there are plenty other decent companies who would like to earn my and your business and Appliance Service Center is not that company. Beware.