We scheduled an appointment with Stacy, a designer and it was a great experience. She walked us…read morethrough the color cabinets we have, asked for some of our favorite inspiration photos and helped narrow down the look we wanted. We were stuck with so many choices and she made it so much easier. Free designer services and the prices were well under what we expected. Awesome!

Apparently DIY is not supported by this establishment. I guess they can not keep track of their…read moreinventory. If it's in a bundle on the floor you are not providing your customers with access to the merchandise. If it is important for you to leave it wrapped for protection, it might be best to keep the product behind a bearer. Again, not a DIY project store.

I had been next door at the bike shop and decided to stop in and browse. I've been looking for a…read morescrew for my car's key fob for about 2 years. I didn't want to pay the $$$ get the dealer replacement. I'd been to other hardware stores that had the right width of screw, but way too long. Anyway, I decided to give this store a try. I walked in and the person at the counter asked if I needed help. I told him what I was looking for. He directed me to the correct aisle, which end, and which side of the aisle. When I got there, there was already another employee there helping someone else. After he finished with the other customer, he asked if I needed help. I showed him my key fob and went to work to find something that would fit. Eventually, he found one and even screwed it in for me, which was great because I definitely don't have a hex wrench small enough for that screw. In the end, my bill was 99 cents plus tax. What a great deal, and great customer service!

Omg, the nicest staff around. So helpful. I needed a screw because something that I purchased st…read moreMenards was missing a screw so I brought it into Ace and the sales person went and found me the screw and finished putting my item together for me. That is above and beyond. Every time I go to the store I am greeted as I walk in and I am asked what they can help me find. Wow, I just love the size of the place too. You sometimes don't need those big box stores. I highly recommend this place for your hardware needs! You won't be disappointed!

I can't say enough about shopping locally and the FABULOUS service that I received at Ware…read moreAppliance. Mike was helpful, accommodating and provided service/installation that was outstanding. The installers were careful and courteous. He had the inventory ~ washer, dryer and dishwasher ~ (which is short with big box stores) and arranged for delivery the next day! I can't emphasize enough that a LOCAL business will be there for you if there is any problem; good luck on getting a service repair or parts with the chain stores. And one more thing: DID I MENTION THAT HIS PRICES WERE LOWER THAN HIS COMPETITORS??? Many thanks to this family owned business! Keep it local!

they listed to my needs and were able to deliver and install my dishwasher the next day. All of…read morethe staff were so polite and professional throughout the entire process. The young men were cognizant of keeping the area dry and clean as they swapped out the old for new. I loved the opportunity to keep my business in town.

These guys are top notch. I had trouble with a sink and had not gotten any real help from the…read moremanufacture. Jessica jumped in and got the big time support I needed and the company stepped up after she got involved. They have always been this helpful. You get what you pay for.

We went to the Altoona Menards looking for a water heater. They had a large selection of choices in…read morethe store. We approached an employee and found him (Gary) to be very helpful and knowledgeable regarding the questions we had for our needs. We decided on a tankless version. Gary made sure we had all of the information needed to make the transition from a traditional water heater to the tankless. We truly appreciated his efforts, as it made the whole experience a little easier.

BEWARE!!! I purchased carpet at the Altoona Store and contacted the contractors they had on a list…read more I ended up hiring Tony Johnson from Des Moines. He did an absolute TERRIBLE job installing the carpet. There was a gap between the wall and the carpet in the hallway that he had to have known was there, the carpet wasn't fastened down on the ends or folded over, he used the utility knife and left multiple blades on my windowsill for my grandson to get into. Tony refused to refund any money. Please see attached pictures. Evidently Menards doesn't check to see if these people actually know how to install carpet. I contacted Menards and was told they could not do anything because they don't work for them. I assume that he's probably still on the list as a contractor-do not use Tony Johnson.

Had a great pair of buying experiences here, and found it to be a versatile, knowledgeable place…read more Thankful for staff member Thomas, who was outstanding in his guidance and knowledge about our appliance needs. They had a great selection group, and their pricing was highly competitive.

This is specific to the treatment i got from Geek Squad counter in Ankeny. Beyond this i have no…read moreissues. To start off, i upgraded to a new AM5 motherboard, with DDR5 and CPU (reused everything else) and after hours of struggling to get the internet connection to work (google troubleshooting) i ran down my issues to be 1 of 2 things, 1. My ethernet cable needed replaced, or 2. My motherboard didnt come with drivers to run LAN. After asking the Geek Squad worker if he had any ideas he told me he was "pretty sure its a defective motherboard, I've built a lot of computers and never seen that happen" just matter of fact and no looking into it at all. I felt pretty thrown aside by this. Sure enough the drivers needed installed on a thumb drive and installed. Everything is good now.

A terrific store, filled with knowledge, great customer service, a superb inventory, and one of the…read moresweetest cats ever! Serving Waukee from the space since the 1870s, this place has equipment rentals, paint, home needs, hardware, tools, and it is uncluttered! Every brand name represented. Located in Waukee's Triangle District, and it is a special visit. Owner Geoff is such a good guy, exudes professionalism and awareness after 30+ years at the store. He has morphed the store into a current venue, handling today's needs. Impressive guy who cares about his customers. But it's Andie the Cat who rules the premises! A cuddly cat who boosts throughout the store, so sweet, and loves to be petted!

I always enjoy shopping here. I love to support local. I was sad today as the cat is usually in…read morethe window and was not in the window. The staff here is sooooo friendly. I am always greeted as I walk in the door. Today, I went for a screw and nut. I needed it for my holder for my bike. The woman working greeted me as I walked in. She took me back to the right area and even picked them out for me. I forgot they had a minimum ($1) to use a credit card. I had no money with me besides my credit card. They offered me to come back and pay, I was afraid i would forget. I shopped instead. I knew I probably needed more items. When I checked out, the woman asked me if I was going to put the phone holder on my bike now. I said yes, so she followed me out with a screw driver. The screw was too short, so she went in and got a bigger one for me. You don't get service like this anymore.

I don't like to give bad reviews about an Ankeny businesses. But need to warn other customers…read moreabout an issue we had with Warner Stellians. First I need to let you know, we have purchased others products from this location with no issues on those purchases. But we purchased a GE above the stove mount microwave. Installer plugged it in, set the time. He didn't check any other functions. He then took pictures to verify his work. Later in the afternoon, we wanted to set the timer. Set the time to 2 minutes, hit start and the timer went from 2:00 to 1:95 and then jumped down to 1:90. Then we noticed the clock showing didn't have the colon between hour and minutes. I got on AI and it had me do a hard restart. That didn't work and many questions later. AI stated it had a bad mother board. I went to Warner the next morning. The salesman that greeted me, listened and said I would have to call their service department to setup a visit to see the microwave. I had taken a video of what was happening and stated, we hadn't even used the microwave. I thought, just give us a new microwave. Another salesman stepped in and said, he would call service for us. He stated someone would call me that afternoon. That didn't happen, it was next afternoon. Talking with the service person, he stated that GE would read the report of the issues and probably try to fix our new microwave that hadn't been used. I received an email stating that one week after they knew the issue, someone is coming today in some 3 hour window to replace the mother board. Sorry about all the statements above,but all the events are needed to know that an unhappy customer will tell more people about a company than a happy customer. Maybe I should have raised more of issue and asked for the manager. But if you have employees of a high quality business. They should have the common sense that they should just replace and they deal with GE. We didn't purchase any extended warranty it was about 1/2 the cost of the original. The microwave was a replacement for the same model that lasted 7 years.

My husband and I purchased a stove from Warner Stellian Appliances, in Ankeny, IA last year. This…read moreyear we purchased a refrigerator. Both times the fellows who took out our old appliances and installed the new ones did a great job. They let us know when they would arrive and only took a short amount of time to get the old appliances out and the new ones installed. The cost of the stove and fridge was reasonable, plus the cost for delivery and taking away the old appliances was also a reasonable price. All in all, the products and installations were absolutely perfect. The sales lady who helped me make the payments for the purchases online was very helpful and let me talk her ear off which was nice since I am an 80-year-old lady and don't get out much!!