What I came here for was not in stock but the experience with SS Associate, Matt, was/is ALWAYS…read moreoutstanding. If you have "puff preferences", my only suggestion is to buy 2 of what you like FIRST. Then, Open ONE. Next, replace your home-stocked puff preference AS SOON as you unseal your second product. Customers can buy a spare as "stock" just like any store can run out of stocking your preference. It's just a little smoke shop but it's BIG on 5 star customer service. I respect THAT. Find your buy/home-stock "balance" and keep that buying routine. You'll never have to wait on a shipment coming in or having to return to get what you prefer. Then take pride in giving ALL YOUR business to a local shop that works to earn every customers loyalty. I come to Smoke Shack because of the outstanding customer service that you will not find anywhere else. If they're out of stock I don't mind coming back but I plan around it and shared my method so you can too. Matt was wonderful attentive, helpful and makes excellent recommendations upon request. It's no surprise that this little shop has associates like Matt who are dedicated to a standard of excellence that is palpable. I see pride in Matts performance so each guest has a pleasant experience and he can end each day certain of it. I actually look forward to stopping by when passing through. Even if my preference is out of stock every trip is met with friendly face, swift transaction, a helpful demeanor and a very knowledgeable staff! Love this place, but don't take my word for it. Drop in, see for yourself.

Great place! They have a great selection of vape juices! Matt is always super helpful!read more

Mr. Smoke Annapolis has gone from being a respected, knowledgeable shop to hiring a bunch of…read moreteenagers who call local artists "China glass". I asked him if I could check out a mav tube and his initial reaction was "aw yeah that's a sick bong". I thought y'all used to throw people out of your shop for using incorrect terminology but now you're own is doing it. I used to spend every day checking out glass but now I'd rather go to the bp and look at their selection. Don't waste your time shopping here.

DO NOT RECOMMEND. WILL NOT RETURN. Store was clean with wide variety of glass and "tobacco"…read moreproducts. However, the short, white, tattooed, dreaded, young gentleman was extremely rude!!! Not only was he rude from the start, but he also was quite UNhelpful. He refused to answer any questions about the synthetic urine I was looking to purchase. At first I figured he was just trying to keep fake urine on the DL so it wouldn't become illegal, but then he kicked out a sweet old lady for saying what I believe to be the work "weed". The lady then tried to explain that she had a medical card and this man shouted "Get out of my store you dumb bi***!" This man made me feel very uncomfortable and scared my girlfriend. He also allowed a young lady to that seemed to be anywhere from 14-16 to purchase something. He was also quite nice to this young lady, when he was quick to have an attitude with both me and my girlfriend (which I'd say we both are quite polite) as well as a nice elderly woman I spoke briefly with outside the store prior to this interaction. This desk clerk seemed to be quite shady as he acted as if he was running a 1920s illegal speakeasy. My experience with this store has been unprofessional to say the least. This sales associate should be fired.

This place is the worst rip off in history. The price they want for anything is 3 times higher than…read moreany vape store I have ever seen. Don't be a fool, don't buy vapes from the mall. Go to a real shop or oder online.

Hopefully the customer abuse at this location doesn't spread to the rest. I cant imagine that the…read morecorporate group condones the antics of this particular store. Save yourself the bad experience, too many other shops in the area with good vibes...

Very friendly staff. Zero wait time every time I've been and service was top notch. I was in and…read moreout in under ten minutes, and the bulk of the time was just deciding what I wanted. Dont listen to the bad reviews, this is my go-to dispensary.

Excellent service and good prices. Good selection of product. Super nice owner who didn't try to…read morepush product but made helpful suggestions Very helpful.

This shop has a wide variety of merchandise and the staff is very knowledgeable. The sales clerk,…read moreXavier, was very polite and took his time explaining each item. He answered all of our questions and was friendly and funny. This has become my favorite head shop in Annapolis.

The most knowledgeable staff of any vape shop I've visited, very helpful and friendly. The prices…read moreand selection are great.

All day everyday! Best service, a vast variety in terms of selection. And they'll never break your…read morepocket on the value of what you're getting from them! Travis and Mel are the shit!

So, I'm not exactly new to vaping, but I needed to upgrade. A friend of mine sent me up the street…read more(I live out of town), and I wish we had one of these in Indianapolis. Knowledgeable and professionalism from the staff, and helped me pick out exactly what I've been missing. Set me up with exactly what I needed without being a "salesman". I haven't changed anything yet, and it's 3 months later, and I'm still happy.

DO NOT BUY FROM THE DISCOUNTED SECTION. Bought a vape yesterday and they said unfortunately we…read morecan't do anything about it. It didnt even turn on. I will not be going back here, also very high prices on any disposables.

They are sooo friendly and have exactly what I need. They are one of my fave smoke shops!read more

Welcoming, helpful, attentive proprietors at this family smoke shop. Paradise smoke shop has a…read morewide selection of paraphernalia, for the novice to the aficionado from rare brand smokes, to vape pens, hookah, air fresheners, pipes, and ephemera...Tucked away by Quiet-waters, in the small shopping center. Tell um I sent ya.

Great place to take a rest. Inside is clean and smells really good. The staff is super friendly…read more The products look fun and their are unique novelty items in there at the register. I don't indulge in this habit but, this store makes you feel like you should I am a big fan of the smoothies at the red truck outside

great place, smells wonderful. The minute I pull into the parking lot the salesmen is getting…read moreeverything I need and waiting for me at the checkout. you don't get that service anywhere else. thanks smoke haven for being one of the best local shops in Grasonville.

The local crowd is very hospital and friendly. They invited me to the Tuesday night pairing, which…read morewas a very interesting experience for me being a new cigar smoker will definitely mark it and be back. The owner is very knowledgeable about his cigars.

This is my experience and my review. I had been a loyal customer of Chesapeake Pipe & Cigar for…read morequite some time and regularly spent significant money there because I genuinely appreciated the shop, its products, and what I believed was a valued customer relationship. When I was previously told that "everything is for sale," I took that at face value. I made a special trip specifically to purchase Pembroke, only to be told I could buy just two tins. That experience left me feeling disappointed, disrespected, and honestly hurt. I had thought I was considered a good customer and that the relationship I had built with the shop meant something. I fully understand a business can set limits on rare products. What was difficult was the inconsistency between what had been communicated to me and what happened when I arrived. For me, it was not just about tobacco--it was about feeling undervalued as a loyal customer. Because of that experience, I no longer feel comfortable doing business there and will be shopping elsewhere going forward. ...and giving excuses or having pride for actions, issues, or problems is what the establishment does, if you don't like it go elsewhere.