If you're lucky enough to be helped by David at Gold Leaf, you're in for an incredible experience!…read moreDavid consistently goes above and beyond to make every customer feel welcomed, valued, and taken care of. His customer service is truly top-tier! Professional, knowledgeable, patient, and always delivered with a genuine smile. What stands out most is his ability to handle customer concerns and resolve conflicts with ease, kindness, and professionalism. He has a way of turning challenging situations into positive experiences, making sure everyone leaves feeling heard and satisfied. Beyond his outstanding work ethic, David has one of the biggest hearts you'll ever encounter. He genuinely cares about people and it shows in every interaction. Gold Leaf is incredibly fortunate to have someone like him on their team. If exceptional customer service had a face, it would be David's! Thank you, David, for always going the extra mile and making every visit a great one. You are truly appreciated!

I'm writing this review 100% out of disgust for the way that I was treated while trying to get my…read moreproducts into the GOLDLEAF store. The marketing team consistently treated me extremely rude by disengaging from the product, they left me out of any information on the event that we were planning together, basically found a way to cut me completely out of the event and product placement. Their marketing director, Brianna she is an absolute NIGHTMARE to work with, gaslighting me the entire time and being over bearing, PETTY AND narcissistic on everything their retail manger Chris tried to do to support the sale and product placement. Hands down one of the worst marketing departments I've ever dealt with in 25 years that I've been in business in marketing. Her personal ego is more important than servicing the vendors and actually marketing the products they sell. I should have known something was up by the high turnover rate of employees because that is a big sign that a company does not have high morale. As a small business, they did not pay for the product after three weeks of waiting for the invoice to be paid and I think that's probably the most discouraging part of the process. I don't feel like they respected my business enough to pay for the product in a timely manner, and I also believe that this was partly due to Brianna's treatment of my brand in particular. Ultimately, they went in my mind on the surface from being one of the best to one of the worst dispensaries I've ever had to encounter in the time I've been in business with them. She (Brianna) even went so far today to write me an email telling me she took my product off the shelf. That's she will be holding onto it until they decide to pay for it and place it and in that moment I knew I needed to go get it and there was no way in hell I would ever allow my brand to be associated with that type of behavior.

Excellent service and good prices. Good selection of product. Super nice owner who didn't try to…read morepush product but made helpful suggestions Very helpful.

This shop has a wide variety of merchandise and the staff is very knowledgeable. The sales clerk,…read moreXavier, was very polite and took his time explaining each item. He answered all of our questions and was friendly and funny. This has become my favorite head shop in Annapolis.

They are sooo friendly and have exactly what I need. They are one of my fave smoke shops!read more

Welcoming, helpful, attentive proprietors at this family smoke shop. Paradise smoke shop has a…read morewide selection of paraphernalia, for the novice to the aficionado from rare brand smokes, to vape pens, hookah, air fresheners, pipes, and ephemera...Tucked away by Quiet-waters, in the small shopping center. Tell um I sent ya.

The customer service at this dispensary is consistently awesome! Team member Joey helped me most…read morerecently, and his customer service effort was excellent. Among other things, Joey took the time to educate me re: the effects of certain terpene mixes - time that reps at other dispensaries would not have taken (and I appreciate his thoughtful recommendations). As I walked out, I had a chance to talk the manager (Lexi). Lexi was as helpful, kind and patient as Joey was. Greenpoint Wellness / Joey / Lexi: Thank you! J. Carl

The atmosphere is chill, all the staff are real down to earth people !…read more The made every visit worth it, and ate good with personal catered recommendations!

What I came here for was not in stock but the experience with SS Associate, Matt, was/is ALWAYS…read moreoutstanding. If you have "puff preferences", my only suggestion is to buy 2 of what you like FIRST. Then, Open ONE. Next, replace your home-stocked puff preference AS SOON as you unseal your second product. Customers can buy a spare as "stock" just like any store can run out of stocking your preference. It's just a little smoke shop but it's BIG on 5 star customer service. I respect THAT. Find your buy/home-stock "balance" and keep that buying routine. You'll never have to wait on a shipment coming in or having to return to get what you prefer. Then take pride in giving ALL YOUR business to a local shop that works to earn every customers loyalty. I come to Smoke Shack because of the outstanding customer service that you will not find anywhere else. If they're out of stock I don't mind coming back but I plan around it and shared my method so you can too. Matt was wonderful attentive, helpful and makes excellent recommendations upon request. It's no surprise that this little shop has associates like Matt who are dedicated to a standard of excellence that is palpable. I see pride in Matts performance so each guest has a pleasant experience and he can end each day certain of it. I actually look forward to stopping by when passing through. Even if my preference is out of stock every trip is met with friendly face, swift transaction, a helpful demeanor and a very knowledgeable staff! Love this place, but don't take my word for it. Drop in, see for yourself.

Great place! They have a great selection of vape juices! Matt is always super helpful!read more

great customer service! I always have a pleasant experience…read moreevery time I come in. The guy running the shop is very knowledgable.

New Cigar and smoke shop that just opened up in Odenton off of Annapolis Rd. The gentlemen running…read morethe store are very nice. Very knowledgeable and were quick to lety wife and I know what they were all about. I had been eyeing this place since they remodeled the outside and put the sign up. First thing you notice is that there is a ton of really cool glassware here. Alot of stuff here goes over my head, but hookahs and cigars are really what I came for. We left with a house blend for our hookah, and some really good fairly priced cigars. They seem to already be picking up Business.I don't think they could've gotten a better location for the shop.

The most knowledgeable staff of any vape shop I've visited, very helpful and friendly. The prices…read moreand selection are great.

All day everyday! Best service, a vast variety in terms of selection. And they'll never break your…read morepocket on the value of what you're getting from them! Travis and Mel are the shit!

I have been going to Odenton Market for 2 years since I moved to MD. I always had experiences that…read moreI would rate five stars. However, in the past few months, a new employee was hired and I have never had a positive interaction with him. Yesterday I called to ask if one of my favorite products had been restocked. He was very blunt and rude, just as he can be in person. He is always on the phone even when ringing people out. He also does not understand what items are in stock and is not familiar with the inventory.

Great customer service every time I visit. The best priced hookah Shisha and coals in the state…read more Owners accommodate customers product preference while maintaining a great price point. Definitely some cigars at a steal of a price.