Initially, I loved Darren and RGC but after about 6 months of the flat roof replacement, the issues…read morebegan to persist. The roof is not sloped nor has even the slightest pitch and so we effectively have a swimming pool on our roof. The leaks have continued for a year or so now while RGC did come out to "fix" the issues initially, the shotty work has caused significant issues and has impacted the well being and health of multiple people, including my child who is an infant. We have now had to relocate temporarily while we have the water damaged dry wall and insulation removed, as well the entire roof replaced. It was certainly not worth the price that RGC quoted nor the hassle of continuing to work with them. We tried our best to work with them for repeat issues but the volume of issues and pervasiveness of the issues far outweighs any benefit and demonstrates the lack of quality that RGC offers. I would highly encourage anyone reading to not use them for any type of roof repairs or replacements. A five year roof shouldn't be disintegrating in less than a year. We have had multiple roofing companies come and inspect their work and all of which came to the same conclusion, poor services rendered and complete shock on how old the roof is. I certainly recognize that a flat roof would retain water in some areas as it is flat; however, this can be counteracted by appropriately sloping and pitching the roof, as well as using quality materials and experienced personnel. It's unfortunate, truly. The roof is now about 2.5 years at this point, RGC seemed to get more serious and responsive to the issues once other parties got involved. So I can't knock them for responsiveness after the fact. I have all of the documented correspondence and picture/video evidence if RGC would like to dispute this information as inaccurate as it's pretty damming. At the very least, they should accept accountability for this extremely poor service and seek the appropriate course of action. Edit on 9/19/2023: I wanted to provide a little bit more information. The roof was initially replaced in September 2020, within a month RGC was called back out for repairs because water was leaking through the roof. RGC was great to work with at this point but as the months and years went by it just became worse. I found some images online of RGC promoting/advertising the roof replacement back in September-October 2020 which is what it is, since there weren't pervasive issues up to the point. But there's an April 2023 video of the same photos/videos dating back to the 2020 period that one of the owners of RGC has up which is wild, because they are well aware of everything dating back to 2020 and posting it as if the roof is even mildly salvageable is beyond me. You get what you pay for, remember that.

I called Roosevelt to do an inspection on my roof after a storm that had taken down our back fence…read moreand they found enough damage to claim the insurance company to replace the roof that had extensive damage; The insurance company responded that there was no reason to replace the entire roof and they approved making only a small repair to the roof and replacing the fence. The Roosvelt team took care of the entire process with the insurance company for us, until they approved the total replacement of my roof including the Fence, an excellent company, professional and always attentive to help us. Experts in dealing with insurance companies. After almost a year of replacing the roof, we had a small leak and they immediately sent someone out to fix the problem. 100% recommended.

**Avoid at All Costs - Dishonest, Unreliable, and a Repeat Offender**…read more Hiring Ralph Valenciano,owner of Quality Roofing & Siding, LLC, was a complete nightmare. From the beginning, he was dishonest about the job, constantly making excuses and lying about the progress. He took our money but didn't use it to buy the designated materials, leaving us wondering where our funds actually went. His workmanship was terrible--sloppy, incomplete, and far from professional. He does not supervise his subcontractors and rarely visits the work site. He is a master manipulator giving truly believable explanations for delays, missing materials, lack of supervision, and errors in construction. To make matters worse, he has left our home in a complete mess, showing no regard for finishing the job properly. After dealing with this disaster, we discovered that he has a history of these bad practices. Unfortunately, we are not the first to be scammed by him. **Do your research.** Ralph Valenciano has worked in multiple Texas counties, including **Jefferson and Orange**, and has operated under other aliases, such as **CRS Construction**. If you value honesty, reliability, and quality work, **stay far away** from him. Save yourself the headache and hire someone reputable instead!

Where do I begin? It all started in late September when I contacted Ralph Valenciano with Quality…read moreRoofing. Ralph was initially very responsive and seemed genuine and trustworthy. This is very important to me and our company, as we are not local to the property we needed his assistance with. We approved his estimate to replace the roof on October 1st, which was eventually finished, in roughly 55 days. On October 8th, while waiting for the roof to be replaced, I asked if he knew of a good company that could assist with minor remediation work. Ralph said they handle a lot of repair/mitigation work and would be happy to help us with that portion as well. I was thrilled. We approved his estimate on October 16th, and this minor remediation job is STILL not complete. What should have taken 1-2 weeks at the most, I am here writing this 5 months later. I can't believe I let this go on as long as I have, and I'm embarrassed to admit it, but he kept assuring me it would be wrapped up soon. I was told THREE times he had passing air sample results from testing he had completed, and each time he claimed to have the report, he never sent it to me. It was either the testing company's fault for the delay in getting it to me, the report was on a laptop in a different city (four hours away), or he was on vacation and about to get on a flight so he couldn't email it, it was ALWAYS something. I finally reached out to a reputable remediation company that said he could complete the remediation work in a couple of days and would have results for me just a few days after that. I have lost a ton of time and money over this minor job because of Ralph Valenciano's dishonesty. Do yourself a favor and do a quick Google search before deciding to go down this road. I wish I did.

I would use Eddie again for my roofing needs. He came back and did repairs that I had noticed. He…read moreresponded in a timely manner.

Had some roof repairs done by Eddie and his team, great experience! Free estimate. He explained…read moreeverything to a tee and his work was unbeatable compared to the outrageous quotes I got from other companies. Very happy and highly recommend for those looking for a roofing or any construction needs.

They were here on time, cleaned up the same day and stayed in communication through the entire…read moreprocess. I would highly recommend their services!!

I had Houston Roofing Experts come out to inspection a portion of my roof that I suspected was the…read morecause of a reoccurring leak. Not only were they knowledgeable about the type of roof I had (A combination of shingles and TPO-flat), but their clear and open communication was by far something I haven't experienced before. The final price was well within the quote range they gave me, but the peace of mind I have knowing that the job was done correctly far exceeds anything I could have hoped for. I highly recommend them for any roofing needs.

Was looking to replace our roof and requested a quote. Ended up going with a different provider and…read morereceived an incredibly rude email which I attached. If the owner is this temperamental before you work with them, I wouldn't want to know what he's like when something goes wrong. After reading this do you trust this business to have your best interests at heart? I would recommend doing what we did and finding a different company.

I called Monarch as I discovered a roof leak that was manifesting itself as a leak in my ceiling -…read moreall of this, of course, during a particularly rainy period in Houston. Given the weather, Monarch was able to come out the next day - Shane came himself to look at the leak from inside the house and attic as it was still not safe to go up on the roof in the weather. Then, 2 days later, they were able to get a crew out to inspect the roof and make the necessary repairs. Communication was a bit frustrating at times as the time table kept changing and we were running up against another round of multi-day rain chances, but it all got fixed in the end. We ended up replacing 9 rain collars and some roofing around my furnace vent, totaling $750. Seemed a bit steep, but when it comes to roof leaks and impending rain I didn't have much wiggle room to start over and get new quotes. I did appreciate that the crew doing the work took before and after pictures - that provided good peace of mind.

DownSouth Construction recently installed the wood floors in my home, and the result exceeded every…read moreexpectation. From the initial walkthrough to the final sweep, their team was professional, punctual, and deeply attentive to detail. They communicated clearly, showed up exactly when they said they would, and handled every step of the process with confidence and care. The craftsmanship is exceptional. The seams are tight, the transitions between rooms are seamless, and the finish is smooth and consistent throughout. You can see immediately that this is a crew that takes real pride in their work. The floors didn't just get installed; they were placed with precision. What impressed me just as much was how they treated my home. Surrounding areas were protected, the job site stayed organized, and everything was left clean at the end of each day. That level of respect matters. The finished product has completely elevated the space. The warmth and quality of the wood transformed the entire feel of the house. It looks refined, cohesive, and beautifully done. Reliable. Skilled. Honest. Detail-oriented. If you want wood floors installed the right way, DownSouth Construction is absolutely the team to call. I would use them again without hesitation. Tell Ricky that KK sent you!

Houston Restoration Services is a quality roofing company that will take you from insurance claim…read moreto clean-up. John did a great job and walked us through the entire process with professionalism, competence, and communication. We now have a great roof on the house and he did everything with a high degree of quality from drip edge to warranty delivery. Working with HRS resulted in a great outcome for us.

Professional, efficient, responsive, and skilled!!! These guys really know what they are doing! I…read morewould recommend HRS to anyone! They did a fantastic job fixing my leaking flat roof. The owner, John Sanders, kept me updated every morning and evening, throughout the entirety of the project. The roof is now TPO material and keeps the water out completely!! If you have any flat roof issues in Houston these guys are the experts!

I have been using No Mess Gutters and Roofing for a number of years and continue to be very…read morepleased. They have resealed my roof (extending the life), installed new gutters, and do routine inspections. When it's time for a new roof, I will be calling No Mess. Quick response, great service, competitive pricing. They always go the extra mile.

I scheduled an estimate with Jeff, who told me he would text to confirm our appointment at 8 AM on…read moreThursday. I provided him with my cell number during our call. Later that evening, I received a call saying that my appointment wasn't confirmed via text, so it was never booked. I explained that I never received a text, and Jeff admitted he had sent it to the wrong number. Despite acknowledging his mistake, he said the earliest he could reschedule me was a week later. While it was frustrating, I agreed to reschedule. When his team came to provide a quote, they quoted me $375. I mentioned I had a $50 off coupon from their website, so I expected the total to be $325. Jeff informed me that all discounts were already included in the $375 price. I asked why they advertise a $50 off coupon if they don't honor it, and his explanation was that the coupon was for same-day cleanings only. His crew had already mentioned that 99% of their jobs are same-day cleanings, so I questioned why they advertise a coupon that would apply to almost no one. Instead of addressing my concern, Jeff responded in a condescending manner and continuously blamed me for misunderstanding. My issue is simple: they don't honor what they advertise and treat customers poorly when legitimate concerns are raised. If you can't provide a real discount, remove the coupon from your website, and treat customers with respect. I would not recommend this business.