I was somewhat disappointed in that when I inquired about accompanying my juvenile children…read morethroughout their upcoming appointments, it required office staff management to opine on the matter. Ultimately, I was told that I was welcomed to stay with my child for the exam portion but I'd need to leave for the x-rays (okay, no problem) as well as the following and more invasive cleaning portion. Being they are listed as a pediatric dentist, I'm pretty surprised this isn't already a no-brainer policy - minors should definitely be accompanied by their parents at all times... for everyone's sake and liability. I enjoyed my own experience as a customer there but expecting to be left alone with juvenile children, in a highly angsty situation, is a non-starter.

Thought we had found a decent dentist until my first dental emergency. Had a tooth really…read morebothering me, but they couldn't see me for over a month. Time for a new dentist!

Do NOT go there for dentures! Everytime I went I had a…read moredifferent dental assistant. These are the the people that take molds for the dentures. The dentist has nothing to do with the dentures, except look for miss match teeth. Went for 6 months, after 3-4 molds, I had to give up. Mouth hurts, luckily I did not pay full price. They do NOT know how to make dentures!

5 stars for Shannon , she explained a tons, very informative knows her stuff, will request her…read moreEverytime now, so she explained they weren't broken teeth or bone spurs , explained that it's my bone in my gums, no one else but her told me that , also that these weren't my permanent dentures, which no one else told me, so she's aces in my book if I could give her more than five I would

I was gratefully they were able to get me in for a cleaning, I was supposed to be the 1st appt. of…read morethe day. got there 15 min. early as they told me to; however, 5 people went in before me and they didn't call me in till 20 min. after my appt. time. got in, had over 21 xrays & a 360!! not sure why all that is necessary. they found a cavity, but said it would require a root canal instead of a filling. I told them I don't believe in root canals with all the info out there on them and my previous dentist (who moved states) also didn't agree with doing them and they literally laughed at me. said the dentist must have wanted to go a more expensive route... I left there after 2 hours, yes, just for a cleaning, with a treatment plan of $3900!! that's with insurance. I couldn't believe it. I went and got a 2nd opinion from a dentist who didn't take my insurance and walked away with a successful filling (no root canal needed) and only $110. ** Be aware of what they say needs to be done! Might be to pay for all their unnecessary technology equipment **

I paid almost $500 as a self pay client for a cleaning. ARE YOU KIDDING ME…read more Retained staff is as nice as ever. I am indifferent to the new doctor who spends very expensive mere minutes with you - like every other dentist in existence. Procedures are exorbitantly priced and seem like overkill to justify a 'digital' system. I asked for a quote before my experience - it was less than half the actual price. But wait, theres more! Payment is expected in full - and there are no options for a payment plan. You can buy one of their personal Payment Advantage Plans to make up the difference. I have been seeing a dentist at this location for over 40 years, and the third time (third dentist change) is a charm as I will not be coming back. I cant afford to. Let's just call this what it is, jacked up, corporate sponsored highway robbery.

Good dental care provided by Dr. Schertzer and his team. Have had multiple dentists and hygienists…read morewho have all been very professional, courteous and timely. Excellent office staff who are extremely diligent, efficient and friendly - as well as very knowledgeable (impressively so about various dental insurances!)

This practice changed ownership, and since Dr Schertzer and team took it over it has been…read moreincredibly unprofessional and disappointing. My family and I were long-time patients who came in for regular checkups and additional visits, yet multiple small cavities were completely missed. Those same cavities have now progressed into large, invasive procedures that could have been avoided with proper care and attention. What's even more frustrating is the lack of accountability. We have called repeatedly to ask how these issues were missed while we were actively being seen, and no one will return our calls or provide an explanation. This is, without question, the worst dental experience I've ever had. Between missed diagnoses, poor communication, and unprofessional management, I would strongly caution others to avoid this practice and look elsewhere for competent, reliable dental care.

I am keeping my 5-star review for my first official visit as it was great…read more 7:00 AM appointment and I was surprised to enter a pretty full parking lot. I went in and sat in an also full waiting room. Just there a couple of minutes when one of the staff started calling names to confirm who was there. Right after they started calling people back to their appointments. I was the last one to arrive but I got called back as well. Hayley was my Hygienist and she led me to one of the rooms to get going. She asked a few questions and made notes in my chart, she was super friendly and we got to know each other a little as my appointment went on. Since it was my first official visit and cleaning, I needed a full round of x-rays, something I dread at the dentist office. It was pain free and quick so amazing! The whole process was easy and pleasant. The office is super nice and all of the staff are so personable. When Dr. Welker came in and reviewed everything with me, he took his time, didn't seem rushed, and answered all my questions. When I was done, I got a review of the plan of action for my issues with a cost break down and all information printed for me to take with me. This practice is family focused and it shows in all the things they do. I am really glad I was directed here when I decided to change dentists,

This place is so cute, the staff is so nice, the Dentist is so knowledgeable as well as his…read moreassistant! On top of it..... my birthday was a couple of days away they only knew by paying attention to detail. I have never been here before and after my teeth cleaning the front desk lady went across the street and got me a cupcake and birthday card!!! I will forever be a client!!!!

My family and I are new to the area and were in need of a new dentist. Despite my anxiety and not…read moreso great experiences with dental in general in the past, we decided to try fresh Smiles. These guys are outstanding at what they do! I am so impressed! Connie the office manager is so friendly and has answered the many questions that I've had already with ease. Dr Nabi and his assistant at my initial visit were so gracious and understanding of my needs. My anxIety was quickly put to rest after realizing how knowledgeable and friendly they were. Cathy the dental hygienist performed a deep cleaning that I needed and I could not have been more pleased with her skill and patience with me. This team is squared away! I highly recommend them.

Dr N , Connie, Cathy and staff are all exceptional!! The Outstanding dental care and superior…read morepersonal touch!