Dr. Young and staff was awesome! Same day consulting and treatment. Exceptional service.read more

I had a very poor experience at this pediatric dental office. We arrived early for our appointment,…read morebut still waited 45 minutes just to be called back. The waiting room was completely full, which should have been a sign of how disorganized things were. Once we were finally taken back, my child spent maybe 5 minutes with the hygienist. After that, we were left waiting in the room for another 45 minutes with no updates or communication from staff. When I finally asked what was going on, I was told the dentist still had another patient ahead of us. At that point, we decided to leave without even getting an exam. It's unacceptable to keep children waiting that long with no communication or consideration for families' time. Unfortunately, I can't recommend this office based on our experience. It goes without saying we will not be returning.

My kiddos see Dr. Emily Brown and we absolutely love her!…read more All the staff is very friendly and make your child feel at ease. We have been coming here for almost 18 years and never had a bad experience. Always clean and they take perfect care of my babies.

I have been taking my kids to this office for years, but over the last year the quality of care has…read moregone downhill. Appointments are continually pushed back for months at a time. The final straw was this past December. My daughter was seen and diagnosed with two cavities, but we were told the soonest they could treat them was June. At the time she wasn't in pain, so I trusted their guidance. Fast forward to now--she was just fitted for Invisalign, and the pressure caused severe pain in the teeth with the cavities. She was crying and in extreme discomfort. I contacted the office explaining the situation and was told they still could not see her any sooner. There was no emergency accommodation, no concern, and no attempt to help. We were simply told to find another dentist. Allowing a child to go six months with multiple cavities and refusing to help when they are in obvious pain is unacceptable. This office showed zero compassion or urgency, and it's clear they do not prioritize their pediatric patients' well-being. I will be pulling my kids from this practice. I would not recommend this office to any parent who expects timely care and concern for their child.

My kids and myself loved our experience here until I called to reschedule our appointment due to my…read moreson having the flu. They said since it was our 3rd no call no show they were declining us as patients. Which is untrue, I called and rescheduled twice previously in the past two months because the sickness has been running through our house. I never once "no called no showed." So beware, if you ever reschedule your appointment due to being sick they may decline you as a patient, even if you have doctors notes to prove your sickness. I guess just show up with your sick kids to avoid being told you can't come back.

Reaching a live person was pretty difficult for scheduling our 3 daughters for a cleaning and…read morefrenectomy consult. The representative took down my dental insurance information and advised our insurance was accepted but could not elaborate further, stating we'd firm up on covered costs before the day of service. Crickets until the day of service; and when I further inquired during check in whether my insurance covered the visits I was assured everything was fine, though still no particulars could be given yet. The atmosphere was clean and the demeanor of the staff, which is exclusively female, was mostly polite. I insisted on accompanying my daughter's back and felt a little resistance. Feeling a little uncertain on the their insurance assurance, we declined X-Rays and opted for exam and cleanings only, which only consisted of polishing & flossing... I'd estimate about 30 minutes total. Upon checkout imagine my surprise when the billing desk told me I owed $700... for 3 very quick "cleanings," and a go bag with toothbrush. Turns out they are Not in my network and I'd definitely not have used them at their service prices, had they been up front with me the weeks preceding the appointment. Overall, they were polite, the office was clean and the dentist herself seemed knowledgeable and capable... though if Im being honest- it felt kind of like more of a money making operation rather than a genuine focus on kids smiles.

Dr. Salthouse is amazing! Had such a great experience here, he explained everything very…read morethoroughly, was very patient and understanding, and did everything he could to make the experience as positive and easy as possible! He provides all of the information needed for you and helps you to make a decision on what treatment plan is best including making sure to tell you if it's appropriate to wait and see at next visit. There are iPads in the waiting area for the kids to play on and the dental chairs all have TVs on the ceiling to help keep patients distracted during the cleanings/procedures! His staff are incredibly kind, patient, and caring and honestly was the best/easiest X-ray experience I've ever had! The office is very nice, clean, and up to date with extremely kid friendly decor/color scheme. I highly recommend this office!

Randomly found this place. We had, had a negative experience and a bigger location in an adjacent…read moreneighborhood, so I was looking for a new pediatric dentist. They were absolutely wonderful with my 4yo and 2yo (first time for the latter). The staff were welcoming and made my kiddos feel at ease. Both walked out with smiles on their faces. Dr. Salthouse took the time to talk with us and gave us wonderful tips for our kids. We even learned some new things for our own hygiene. I recommend them over other nearby locations. Take your kids here. You'll be happy you did.

First visit for a cleaning and couldn't be happier. Compassionate and excellent care. Learned new…read moretechniques about flossing that were never told to me before.

Extremely happy with Sugar creek dental everyone was extremely friendly and knowledgeable…read more Glad I chose them for my dental needs

Stop going due to canceled appointments and then being told we can no longer see my child because I…read morewanted to reschedule. Never reschedule before and accommodated their appointment changes. I guess what I'm saying is that if your hoping to keep your child with one dentist I would suggest looking elsewhere

We love St. Louis Pediatric Dentistry! From the moment we walked in, the entire staff was…read morewelcoming, patient, and great with the kids. The office is designed with little ones in mind, making the experience feel fun rather than stressful. They do such a good job explaining every step to keep the kids calm and engaged. The best part? At the end of their visit, the kids get to pick out a balloon, choose a prize, and enjoy a popsicle. They leave smiling and excited to come back. We love it here!

Had our first visit the other day and are so happy we switched to Dr. Lenahan's office. Everyone…read morewas so kind and patient with my girls. Dr. Lenahan was phenomenal! She took her time and explained what future treatments my girls will need! Highly recommend Lenahan Smiles!

I really love the care I received at Lenahan Smiles. However, it may not be the best place for you…read moreif you are in a 'divorced' family situation. I have 2 children that are patients with Lenahan Smiles. I do not make a lot of money, my ex husband makes a significant amount more than I. I agreed to make a payment arrangement of $30.00/month until my bill was paid in full. I even stated that if possible I would make larger payments, (rare) but I did offer. The person I made the payment arrangement with made a mistake and put down that I would pay $30.00 twice a month and because I was not able to do that, I was called 3 days prior to their cleaning appointment and was told that unless I could pay $90.00 within 3 days, the appointments would need to be cancelled. (In order to be fair, I will state that I did miss September's $30.00 payment due to lack of funds) This to me is an unfair business practice. Now, because I am low income, my children suffer. Not to mention, I did not approve the dental work to be completed, their Father did. I offered to make a $30.00 payment over the phone today AND also stated that I would I would make another $30.00 payment once I was paid on the 15th. I was still told no, that the children could not be seen. This frustrates me. I have so many questions. Why wasn't I called sooner? Why was the work done with out MY approval? Lenahan Smiles has lost 2 patients all over $30.00. I hope that no one else has to feel the frustration of a circumstance like mine.

Always a pleasure to bring my brood here. They handle my eldest-who's the most difficult- with ease…read moreand patience. Always ready with a smile and warm greeting. Quality care with amazing results. My kids love going to the dentist now!

Not sure where to start with this review! We were overly excited to take my son to this dentist…read morebecause it's very kid friendly. The office decor is super kiddy and very colorful. My son who's very shy and attached to us (parents) wiggles down and went to go play with other kids which is shocking to us a bit. So that's the positive side! Ok, now here's my mistake. Our dental insurance covers almost everywhere but apparently this place was out of network. Ok my bad, I should have checked before I got there. But they way they treated us was so poorly. The assistant seemed like she didn't want to take care of us at all. She was waiting for the "OK" if our insurance covered or not before she took my son back. And the big guy at the receptionist desk was just bluntly rude and stuck up. He had that I'm better than you kind of attitude. Also, front desk people were dressed like bums. You would think you would have your staff dressed more appropriately and no it wasn't a causal Friday. Another thing is after the visit with the doctor, generally kids get to pick/or given a sticker or prize. Nope not my son, he didn't exist to them apparently. Anyways, the other positive thing is that Dr. Rice was fantastic! He was very friendly and attentive. It would be nice if his staff was trained the same way.

I was gratefully they were able to get me in for a cleaning, I was supposed to be the 1st appt. of…read morethe day. got there 15 min. early as they told me to; however, 5 people went in before me and they didn't call me in till 20 min. after my appt. time. got in, had over 21 xrays & a 360!! not sure why all that is necessary. they found a cavity, but said it would require a root canal instead of a filling. I told them I don't believe in root canals with all the info out there on them and my previous dentist (who moved states) also didn't agree with doing them and they literally laughed at me. said the dentist must have wanted to go a more expensive route... I left there after 2 hours, yes, just for a cleaning, with a treatment plan of $3900!! that's with insurance. I couldn't believe it. I went and got a 2nd opinion from a dentist who didn't take my insurance and walked away with a successful filling (no root canal needed) and only $110. ** Be aware of what they say needs to be done! Might be to pay for all their unnecessary technology equipment **

I paid almost $500 as a self pay client for a cleaning. ARE YOU KIDDING ME…read more Retained staff is as nice as ever. I am indifferent to the new doctor who spends very expensive mere minutes with you - like every other dentist in existence. Procedures are exorbitantly priced and seem like overkill to justify a 'digital' system. I asked for a quote before my experience - it was less than half the actual price. But wait, theres more! Payment is expected in full - and there are no options for a payment plan. You can buy one of their personal Payment Advantage Plans to make up the difference. I have been seeing a dentist at this location for over 40 years, and the third time (third dentist change) is a charm as I will not be coming back. I cant afford to. Let's just call this what it is, jacked up, corporate sponsored highway robbery.