1. Arnoff Moving & Storage

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Poughkeepsie, NY

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Arnoff Moving & Storage

1.7 (42 reviews)
Closed • 8:00 am - 5:00 pm

Services - Arnoff Moving & Storage

In-state moving

International moving

Out-of-state moving

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Someone else's beanbag chair!

Very poor experience from start to end. I found some of my tools thrown in the garbage can while they were packing my garage. Items had to be left behind because they ran out of room. Numerous items were damaged during the moving process. I saw packers standing on several dressers as they were loading the truck. Boxes were crushed, furniture was damaged and 2 tv's were broken. The storage unit they placed the items in was crazy. They packed boxes, totes and furniture 10 feet high. Lots of damage and now a denial to take responsibility even after buying the extra insurance. This was a $17,000 move....Just terrible!!! Their reply is a typical denial of responsibility. The implication that I damaged my property is ridiculous. You've taken the path of plausible deniability, rather than let's look at this situation. While your team was throwing my property in the storage unit no inspection for damage was conducted. Due to the incredibly hot weather in July in South Carolina, my wife sat in her car in the 95+ degree heat while your movers haphazardly stacked and damaged my property. She was not aware that each item had to be inspected, and quite frankly the moving team wasn't going to allow her to inspect each item in the intense heat. I advise everyone to stay clear of this company. If you do choose to use them the insurance is worthless. To show how careless they are, I received a Yogibo beanbag chair that isn't mine. I'm sure it came from another load on the truck and it's owner is upset. But I'll bet you denied their claim too....

Complaint

My parents had a horrible experience when moving from NY to CT: Antique items lost, several chinaware broken from over 48 years and misrepresented by the company. Took no responsibility and took advantage of senior citizens.

Every piece of my glass ware making it safe and sound deserved a little celebration

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8 years ago

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10 years ago

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Review Highlights - Arnoff Moving & Storage

“I've used Arnoff four times over the last 10 years to move my possessions from New York to Florida, Florida to New York, New York to New Jersey and then back to New York.”

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Arnoff Moving & Storage - movers - Updated October 2026

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