Worst storage unit company I've ever dealt with. They'll over charge your card, lie to you on the…read morephone. Lie to you about everything so that they can get more money out of you. Have the worst security on site possible. Andrea the new phone rep will racially profile you and lie about everything then turn around and charge your card fraudulently. Stay away! I've reported the business, Andrea herself and file a report. The BBB has been notified as well. Worst business, stay FAR away.

Josh, the regional manager who oversees the Hyde Park facility and quite a few others, is the most…read moreamazingly kind and conscientious person imaginable. He went above and beyond to help me move my things into a larger unit, and then helped me switch to a smaller unit as my needs changed. He offered me money-saving tips and helped make the stress of moving and life transition so much easier and better.

We had a storage unit for 17 yr at Mid Hudson and have had a wonderful experience with them…read more Security was good and the owners were very lovely and personable to deal with. I highly recommend them if you have storage needs.

Wonderful husband and wife team Hugh and Lucy and there to help! I used an enormous storage space…read morethere to store my 2 bedroom apartment and Hugh was even able to help me with junk removal when I moved out! Awesome clean and friendly facility, great owners! Highly recommend!

Very nice,professional, and knowledgeable people. They helped me with all my needs.I would use this…read moreestablishment

Easy access and the fact that the concrete I dropped off will be recycled and used again is great!read more

This storage was nice until they were bought out by prime storage. Prime storage has been…read moreabsolutely horrible and I'm warning people to please stay away from them. They said if I wasn't out by 4pm on the last day they'd charge me for the whole month. When I spoke to my bank they said since I had no contract with prime storage they would reverse the charge for me no problem. Either way I moved to U-Haul they had better prices and better customer service. Prime storage raised my rates and charged me without a signed agreement.

Great service friendly and willing to work with you They are…read morevery helpful and willing to work with you

Reasonably priced storage unit not too far from campus. Discounts for students available. Owners…read moreare easy to work with.

The team at LaMela Sanitation are the best. You call you actually speak to someone and they have a…read moregreat attitude and are very helpful. We called today about missed pickup and they are sending someone out right away. They take everything that is put out as long as it will fit in the truck, and if something falls on the ground they pick it up. The team members that come and pick up the garbage are just as nice and courteous as the people in the office. Highly recommend them. Great service and it comes with a smile!!

It is my pleasure to write this. I was out shoveling the end of my driveway after a small snowstorm…read morethat left 3 inches of wet, heavy snow. I was starting at the end of my driveway where the snow plows deposited wet, heavy slush. I observed a sanitation truck come down Bruynswick Rd in the Gardiner, New Paltz area on 12/5/2024 @ approximately 11:30 am & stopped across the street from me, the gentleman got out of his truck & proceeded to pick up my neighbors garbage pail out of the snow that obviously had been knocked over by a snow plow. He then continued & picked up all the garbage that was knocked out of the pail & cleaned it all up. I thanked him for the EXTRA EFFORT he performed. I wish I asked for his name, but I asked God to bless him. Most sanitation companies wouldn't get out of their trucks anymore as they have an arm on their truck to do the dirty work & if your pail was knocked over by either the wind, a bear or a snow plow, they leave it where it lies an continue down the road. Kudos to LeMela Sanitation & the gentleman who went ABOVE & BEYOND his duties. I didn't ask for his name, but he seemed he was Latino, I sure hope his management see's this review & recognizes him for a JOB WELL DONE. When my wife comes home from work, I am going to suggest changing our company to LeMela Sanitation. My existing company DOESN'T even get out of their truck for ANY reason, & if we do, it's because of this gentleman. Again, THANK YOU & GOD BLESS the unknown collector.

My niece and nephews house burned down in Novembe. They lost everything. Everyone has donations for…read morethem but until they found an apartment, they needed a place to store it. After speaking to Christine, she spoke to the owners and agreed out of the kindness of their hearts to let them use a unit for three months free of change. It was a tremendous help and we are all truly grateful. They are truly wonderful people. We thank you again.

Melinda was wonderful!! She exhibited impressive commitment and resourcefulness, providing…read morealternative solutions when her company was unable to assist me. Her exceptional service positively impacts Ulster County's resources, and her organization is LUCKY to have a dedicated professional like her.

I purchased "compost" from here. What I received was almost entirely sticks and woody material…read morethat was clearly not finished breaking down. Also the Ph was so high (8.1) nothing will grow in it. I've tried elemental sulphur and peat moss to reduce the alkalinity without success. The amount of sulphur I need to add, and the time it would take to achieve the desired result are just unacceptable. I'm planning to dig it all out of my beds and get some proper compost elsewhere. The price was cheap, but clearly you get what you pay for...