These people have the audacity to charge a "convenience fee" to pay your bill online. They also…read moreconstantly increase their monthly fees after luring you in with a reasonable rate. I am guessing that they are banking on people just paying it rather than going to the expense of moving to a better storage place.

I no longer recommend this storage facility. After I was told the rent was increasing for the…read moresecond time in 11 months I moved to a smaller unit. Had this unit 4 months and was notified the rent was increasing again. Was told that after you rent a unit they typically raise the rent after 4 months, they didn't tell me that 4 months ago. I tried to drive into the storage facility and it was blocked off with caution tape. Told it was due to the cold and if door was opened the sprinklers would freeze and leak. Drive in storage is only convenient when you can actually drive in. This facility frequently is not drive in accessible, yet never give any kind of a credit. Was also told rent is month to month and basically they can raise the rent whenever they want, it's due to supply and demand. This company does not care about their customers, just a greedy company.

I was looking for storage for home improvements and Connie was very helpful in giving me…read moreinformation and pricing that I will be able to use when I get my storage unit.

I went with a public due to cost being great! storage container clean and ready! the staff are…read moreincredibly kind, helpful and that goes a long way!! grateful for a positive experience during a stressful time.

Pot holes and ceiling falling in. When reported several weeks ago I was told it could take up to 5…read moremonths to fix the ceiling issue. Rent has increased so rapidly that the cost is prohibitive. Moved out

I am on day two of having a Public Storage unit. I was able to rent online and use the unit the…read moresame day. Rented the 10x16 and I couldn't be more happy with the instant access to the unit. I suppose things could change but right now I am a very satisfied renter.

The staff was incredible, most notably Jordan, he was the only person I interacted with on the drop…read moreoff. Before I had time to watch the UHaul return video in full Jordan had already detached our trailer, very much to my surprise. Additionally, upon notifying Jordan of the cable being damaged during tow he stated that it didn't look like it was my fault and said he would get it fixed free of charge. His initiative was remarkable, and I will use UHaul again, in hopes I run into more fine people like Jordan. Well done.

After renting a cargo van from this dealership, I can say that their service is especially friendly…read moreand helpful. Upon returning the van, the agent was extraordinarily helpful -- she noticed that I had left my wallet in the van, and also helped me recover a parking pass, which I had left in the van, but did not discover, was missing until after I left the lot. I drove back, and, even 20 minutes after closing, the agents helped me locate my pass, and were kind and patient. I can't say enough about how helpful they were, and how good my service and experience was!