I've received car service at this mechanic shop three times (plugging a tire, oil change, buying a…read morenew/used tire, tire rotation) and I have been more than satisfied with the results. The outside of the place doesn't look like much, but the service speaks VOLUMES for this small-town business. The owner and his employees are extremely polite, friendly, helpful, and will give you an unbeatable price for excellent service. Even if they can't perform a specific repair at the shop itself, they will transfer your vehicle to a place with the equipment needed for a great price. Quick, inexpensive, and convenient. I highly recommend this place for your auto needs.

Marty has been my mechanic for 22 years; he has never ever failed to do excellent work.read more

Great customer service very attentive and willing to work with the customer to find a solution will…read moredefinitely return

I love these guys. Best service and professional work in Goldsboro. There are lots of tire stores…read moreand shops to choose from, but here I am treated like family. I trust there advice and if I find a better price online they don't get offended and do just as good a job installing whatever I bring them. Last trip there was for an inspection and I was in and out in ten minutes. My tire shop for as long as I live in the state.

It was about that time. Time to get new rotors and wheel alignment. While traveling I noticed my…read morewheel was misaligned and while breaking experiencing vibration and hesitation. I'm new to the state so I could not find many repair shops myself. My cousin recommended this place and shared they were honest and affordable. Chris informed me that the rotors were no good and he would complete the alignment. It took a few hours to complete the job so we took advantage of the eateries in the area. Customer service was a good here and I found the job affordable. I will definitely give them my business when needed again.

Great service, first come first served. Did the work I asked for with no surprises when I came to…read morepick it up.

I would definitely recommend these guys. They done an amazing job repairing my tire 10/10. I came…read morehere with my tire off my rim and Aaron was very helpful and polite. Great mechanics! Thanks again from Christian!

I appreciate the way the guys at GTP provided the right tires for my vehicle. Their service was…read morereally good and I'll be looking to them in the future when I need tires.

I've come here several times with several cars over the years and Tommy is the most trustworthy…read moremechanic I've ever dealt with. I live in Virginia, but have an office in NC, so I always try to wait and have the work done here. I'd give 6 stars if I could! Don't hesitate to bing your vehicle here, I only wish he were closer to home.

Very very disappointed in Tommy and Universal Tire.. Always had a very good impression of this…read moreplace and had great experiences the previous times I've taken my vehicles there, and for that, I'll give it two stars instead of one.. The last time I was there, they broke a lug bolt off my wheel spacer and didn't seem to care in the least about it.. Tommy conveniently says "it popped off" as though it could simply be "popped" back on again, and the proceeds to say that it's perfectly fine to drive around with a broken lug bolt. Excuse me??? I brought my vehicle there to be prepped for a cross country move with the good faith that it would be ready to roll when I picked it up, instead, we had to go searching for parts to repair it.. ..and not so much as a discount or even an apology for the mistake.. they simply didn't care in the least about damaging someone else's property... very disappointed because I truly thought they were above doing such to their customers..

Always good service and reasonable prices. Would recommend to anyone! From oil changes to motor…read morechanges they pretty much do it all.

I needed a plug bc I found a nail in my tire. I had no wait at all and I was in there a total of 10…read moreminuets. I went somewhere earlier that told me I'd have to come get my car over 4 hours later... no thank you. I was very pleased with this place and it was my first time being there.

No longer a reputable shop! My family has had our vehicles serviced by Ash Street Service Center,…read morewhich is still owned by Mr. Durwood Kennedy, since 1976 (Mr. Kennedy does not seem to be involved with the operation of the shop any longer) . No more, though, for numerous reasons (based on work that I have had done over the last few months): A. Cooling System: The "mechanics" used incorrect antifreeze in my girlfriend's Jeep Liberty (needs G-05, which is clear; the shop used the green antifreeze, even after I instructed them not to). I ended up performing the drain-and-flush myself. B. Transmission flush: The "mechanics" did not fill the transmission fluid to the proper level; too much in the Jeep Liberty, and not enough in my everyday car (luckily, I caught their error before I left their shop, as I provided the proper fluid and quantity. A 'left over' of two quarts of transmission fluid raised a huge red flag. The shop did not follow the proper transmission refill procedure, which I had to show them). I am therefore quite suspicious, too, that they did not perform the two prior transmission flushes for which I provided the requisite special lubricant (5 quarts at $17.95 per quart) and paid for service. C. Brake fluid replacement/flush: I recently discovered - when I performed the maintenance myself - the shop did not perform the previous maintenance (brake fluid flush) for which I paid and even provided the brake fluid. D. When repairing a cross threatened stud, the shop broke another one. I know, we all make mistakes, but I was charged for the repair of both studs! E. I recently inquired about rear brake replacement. The head "mechanic" told me the brake pads had about 40% wear life remaining, and that I should replace the brake pads "in the next week or two." The wear life on the back breaks (monitored by the vehicle) read 17,000 miles until the rear breaks will require servicing. While the prices the shop charges are reasonable and the shop may be fine for general repairs (e.g., flat tires and the like); be very leery, proper maintenance, correct fluids, and an honest recommendation of work that should be performed are certainly not their forte.