The owners reached out upon my updated review. After a few years, Alex worked with me to remedy the…read moresituation in a way we both believed was fair. It's not very common for a business to stand by their work even years after it was done.

YHE actually should stand for Your Home Exploiter…read more I have only one regret in this life, and that is letting this company into my home. From the very beginning they rush you, make you sign something to only work with them (sketchy, red flag) and then they do mediocre work. They're going to take advantage of you and your home when you're in an emergency type situation. As immoral as they come. They messed up my bathroom tile, then made me feel bad when I asked them to do it right. As if I was asking too much when they didn't do it right in the first place? They also installed a random circular silver drain in the shower, when I asked for and ordered a square gold drain. Hello? The owner, Michael, simply chalked it up to "hiring workers that don't speak English." If that doesn't tell you all you need to know... The attention to detail and doing a decent, not even good, job is just not there. They didn't finish caulking behind the toilet or on top of the counter. They scratched the paint off of 3 doors, and refused to compensate or correct. They got dirt all over the walls and even got paint on my front door and hallway tile. They littered cigarette butts and a giant sponge (???) in my front yard. They left an entire garbage can of trash in my front yard. They even messed up my garage door, when that is an area of the house they were NOT authorized to do ANY work in. Who knows where else they were messing around while I wasn't home? When I asked them to remove the master toilet, I specifically and repeatedly asked them to cover the hole in the ground. When I arrived home two days later, I walked in to find the sewage hole completely gaping open, releasing toxic sewage fumes into my home and bedroom. Unbelievably thoughtless, careless, and downright hazardous/dangerous. They started trying to charge us hundreds of dollars at the end for things we already discussed, and then when we tried to talk to the owner, he basically said he'd just hand us over to his lawyer. He knows he is taking advantage of us, so he didn't want to discuss the money details with us. You can see in the attached videos/photos that they also threaten to take legal action against us, should we post an honest review. They don't have any basis to do so, but just want to scare customers into silence. That's why they don't have any other bad reviews on here. It's too late for me, but please, save yourself. Find another company.

They did amazing Job, And had immediate help on the same…read moreday. They're so professional and know exactly the problem and fix it with less trouble to us.

I chose this company because of their advertised free service call and their prompt availability…read more The technician arrived quickly, was courteous, and completed the work in about 15 minutes. My garage door cable had come off the drum and one wheel had come out of the track. I was presented with two choices: a $275 "temporary fix" or a $475 "permanent fix." I asked exactly what the temporary fix included and was told it simply meant putting the wheel back in the track and rewinding the existing cable onto the drum. No replacement parts were installed. Although I understand that companies charge for experience and expertise, $275 felt excessive for what I was told was simply reassembling the existing parts. What concerns me even more is the invoice I received afterward. It states that I declined new rollers, end bearing plates, center bearing, vertical tracks, and even a new garage door opener. That was not how the conversation was presented to me. I was offered only two choices--a temporary repair for $275 or a permanent repair for $475. I was never given individual estimates for each of those items or asked to make separate decisions about replacing them. When I contacted the company afterward to express my concerns, they responded by explaining their pricing policy but did not address my concerns about the invoice or whether the work performed justified the charge. The technician was professional and prompt, and I appreciate that. My dissatisfaction is with the pricing, the way the repair options were presented, and the documentation that appeared on my receipt afterward. If you're considering this company, I recommend asking for a detailed written estimate before authorizing any work and making sure you understand exactly what is being repaired, what is being replaced, and what will appear on your final invoice.

One of those jobs that are always deferred is cleaning the gutters and I do not really want to go…read moreup there myself. I called them to install gutter guards so that I would not have to do it so frequently. They inspected the gutters, told them how the guards would fit, and fitted everything in a single visit. It is a fairly easy upgrade, but it ought to simplify things in the future, and they left everything tidy.

Having spotted a small water stain on the ceiling, I made a decision to arrange a roof check-up to…read moreexclude any severe problems. The team came at the agreed time and described every step prior to commencing the assessment. They inspected the surface and made notes on the areas that might need to be addressed in future. The report was given soon after the visit and it was well defined recommended maintenance as opposed to insisting on immediate repairs. I liked the fact that the explanation was simple and easy to follow. The problem was minor, and this provided me with some relief. In general, the visit was well-organized and professionally managed.

The crew stayed over hours about 30 minutes to help me rebuild a motor shaft. They have persistent…read moreand perseverance. Thank God for these folks!

From the owner: Manufacture: *Gears*Shaft*Roller*Cylinder*Hydraulic*Bushing*Block*Molding*Plate…read more*Welding*Pin*Custom Designs Type of Material Handled: *Aluminum*Acetal *UHMW*Delrin*Various Plastics & Metals

Came in to try and find a gift for a friend and found that NONE of the employees were taking any…read moreextra precautionary measures in regards to COVID. No masks, no hand sanitizer anywhere in sight and a group of employees and patrons crowded up at the front loudly talking and laughing together with zero concern for distancing. People shopping can do what they please, but if a business doesn't even care enough about its customers and their health to put on something as simple and cheap as a face mask, they will not be getting my money. Not now, not ever, not even after the pandemic has passed. From what I've read about other customer service experiences at this place, it's halfway expected. No one asked me if needed any help or was looking for anything. Poor service and no concern for others. You're better off shopping online.

Great customer service. Prices are more than fair. Lots of support for many different woodworking…read moredisciplines. Turning, carving, wood burning, etc. Lots of ever changing varieties of hardwoods and tools. Highly recommend!

Easy installation and price matched the larger companies with jingles…read more Easy installation and price matched the larger companies with jingles. Easy installation and price matched the larger companies with jingles.

They were professional, punctual, and reasonably priced. Came out the next day and replaced 2…read morewindshields for the price SAFELITE was trying to charge me for 1!