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    Arm Guard Self Storage

    4.2 (5 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Arm Guard Self Storage

    Truck rental

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    11 years ago

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    9 years ago

    Very friendly staff, security is top of the line and prices are reasonable. Very happy with this business and my experience.

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    13 years ago

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    14 years ago

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    8 years ago

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    (14 reviews)

    I was stuck behind the exit gate for 15-20 minutes. Using the app to open the gate and the orange…read morepillar to enter my code didn't work. I tried calling the staff inside the building and honk and no one answered. When I was on the phone trying to connect to the property manager of the building the phone line immediately disconnected twice. Which is incredibly frustrating seeing as how would anyone get an hold of them? After sitting on hold with the main line, I was greeted by someone who was not on site and told me to go through the entrance gate. Only after she gave me a hard time about verifying my account when I shared information that was available when I couldn't readily get to my drivers license. She refused to let me verify my account in any other way before helping. Which after waiting and being stuck for 15 minutes, she should have recognized stress was already high and she refused to be helpful in recognizing that as she proceeded. Next time I'm calling the fire department to get me out because this took entirely too long and I was not handled with care or consideration. The customer service overall between no signage saying the gate was broken, not being able to reach the property manager, poor phone line management and being on the phone with someone who wanted to make my circumstances more difficult is why I will be reconsidering my options. Around two hours later the property manager called me apologizing and saying the laser beams weren't lined up on the gate and they had that issue the day prior. So again if they knew the exit gate wasn't opening or wasn't functioning properly the day before, why wasn't there any signage indicating that, what to do, or who to see or call to be let out? Absolutely the worst experience I've ever had anywhere when it comes to being stuck and not being able to rely on employees who should be able to handle it better. Wasn't offered a discount for a month or anything. What if I or someone with me had a medical emergency?? Whack, lame and money hungry. Public storage, DO BETTER.

    My rental fee increased 234% in 8 months. A bit unreasonable. Facility is not bad, pretty clean,…read moreeasy access, although remote features on cell phone didn't work for first four months.

    Smart Cremation Tacoma - Benefits of Cremation. Why plan ahead?

    Smart Cremation Tacoma

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    Wife & I knew we wanted to have our remains cremated when the time comes, but we needed to have a…read morebetter understanding of everything that is part of the process. Went to a local presentation for Smart Cremations led by Jimmy Lykes who kept the presentation upbeat, but very informative. Did a bit more research after the presentation & it seemed as though Smart Creations is the industry leader with a good track record. Won't know for sure how the process will work when the times comes, but we're hopeful we've taken a hassle off our kids plate.

    My Mother chose a plan from Smart Cremation. No response from customer service. No one could say…read morewhere her remains were while she was "in process ". The most frustrating part was the entire absence of empathy from any and all employees of this organization. No effort to understand or view the situation from the perspective of the family members of the client. Phone number for the customer service representative was just a recording saying the voicemail was not set up yet. This company accepts funds and does what they want, on their time, with no communication. At most, you will encounter a seamless, impenetrable, faceless corporate wall of noncommittal platitudes. This is the fast food or dollar store version of the cremation world. My Mother's wishes were to be cremated and she has been, on every other front, in every aspect this organization is a failure of epic proportions. Expect no customer service, response to inquiries or human decency. If you can handle that, then go ahead and be their client.

    Summit View Storage

    Summit View Storage

    (13 reviews)

    I have been at this facility since they opened there doors . Only been late 1time in 15 years . I…read moreonly pay cash because I dont trust the,system. I have my identity jacked once and refuse to let it happen again. Anyway I show up today 8min till 4pm . Thats what time they close on sunday. I get there,the same time as another customer who i believe was getting unit.. I could be wrong . So I tell the kid I want to pay my storage I get my cash out and hes says" we dont take cash " im like what what do you mean you dont cash ? Then hes says were closing . Im like so . Ive come in at 4oclock on the nose before and paid it with no issues. Now today I cant today because of some kid is lazy .. he says we dont take cash 10min before closing .. but youll help the other chick get a storage unit. Seems like that would take a lot longer then just opening up the till and taking my money . Just saying . So I leave with out complaing . I figured ll go through some shit in my unit so driving out there wasnt a lost cause . Thats when I discovered they locked me out of my unit .. my contract says till the 10th before they lock you out.. today is the 8th . Keep in my mind i pay my storage fee over everymonth by $70 or $100. Just incase something like this happens . In the 15 plus years ive been there ive been a good customer . Im always on time but the one time and that was 10years ago .. ive never complained about anything even after my unit was broke in to 3 years ago and my door still isn't fixed properly. Its a decent place to rent . Just seems like there new staff is lazy or in to big of hurry to get home instead of taking there customers payments . Espicially from someone that has never had an issue with them before

    One staff member here is not so pleasant. She needs to mind her business. I was enjoying my morning…read moreand just got off work. I needed to get some things, and she pulled up on me ruining my day!!!!! She approached me unpleasantly and had some complaints. She needs to work on her customer service or go elsewhere!

    Arm Guard Self Storage - selfstorage - Updated May 2026

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