Mr. Tran (owner) has been to our house twice to oil our grandfather clock. He has always done good…read morework. I would also point out that the one star reviews listed are from the San Francisco area - Fon's Clockworks has been open in Arlington for almost 20 years. I think these reviews are for another establishment (in California).

THANK YOU !!! For the great service on repairing Karen's Tissot watch !!…read moreIt is fully "recovered" from the fall on to the tile floor.... We would recommend your services to everyone !! Richard C.

10/01/2021 Anytime you have something that is irreplaceable you are fearful to trust it into…read moresomeone else's hands and hope that you make the right decision. This was my experience. it isn't often that you meet someone who so impresses you! Rob was a delight to deal with. He restored/repaired our large wall clock, to its former glory. His love for what he does is evident! He answered our many questions on how to best care for our beloved 30+ year old clock. We trusted him with our precious clock and he cared for it as if it were his own! Upon walking in you can instantly see that his passion is clocks and his calling is a labor of love. The repair took a reasonable amount of time due to his skill, and the pricing was more than fair! He was prompt to communicate, and his estimate for time needed was accurate. Thank you Rob for repairing my clock, looking forward to hearing the familiar chimes again!

***Sorry about the duplicate review. Apparently I wasn't logged in when I wrote the original review…read moreand I can't figure out how to delete it.*** My dad's hobby was woodworking and he became very skilled at it. Back in the 1970s, he built housing for three clockworks. Those clocks have been in my mom's house for about 50 years now. My mom passed last November and she left to me my favorite clock, built by my dad. Unfortunately, when I tried to wind it, it appeared the spring was broken. I found Rob at Antique Clock Repair of Arlington and set up a drop-off appointment to have him look at it. His walls were literally covered with clocks of all kinds. As we chatted, it became obvious he had deep experience working with clocks. He took time to explain the process of evaluation, quote and repair and let me know how many other repairs were ahead of mine. I felt confident in his abilities and left my dad's clock with him. A few days later, he explained that the works were shot and that the particular works my dad had selected 50 years ago had no replaceable bushings, meaning new works would have to be purchased and installed. He had found the clockworks manufacturer was still in business and still produced the model, so it was guaranteed to fit in the wood housing without modification. I picked up the clock yesterday and it is running perfectly. Several hours after being hung, it was still keeping perfect time with my iPhone! The sounds of Westminster chimes in my home takes me back to my days as a young boy and it is good to know that, one day, this clock will be in the home of one of my daughters. Thank you, Rob, of Antique Clock Repair of Arlington for preserving a family heirloom! P.S. There were 12 clocks in the same room at mom's. I'm sure I'll be visiting Antique Clock Repair of Arlington, with any future clock repairs.

What a find!! Fred and his team took excellent care of my clock needs!…read more I've had a tiny cuckoo clock (except there is no cuckoo bird!) that my dad had brought home from Germany in the early 1950's. I don't remember ever seeing it run. I've had it for years and finally decided we should get it looked at. I had another mantel clock that needed service because a new battery did not make it run. Took them both to Promenade Clocks. The cost to repair/clean them was totally reasonable. And they were both ready for pickup in less than a week! Fred and his shop is a treasure right here in Richardson! It's almost like a time museum. Fred showed us around and he really knows his clocks! We loved hearing the stories and how many of the clocks work and their history. Lots of one-of-a-kind clocks available for purchase.

Dropped a wall clock off for repair and was told it would take 10 days..they called me after only 5…read moredays...come get your clock! We are thrilled to have this back and working! Thx for the fast and efficient service

They are very personable and did a great job with my watch service. Highly recommended.read more

Had some watches sized at Garner Wallace. Staff were very helpful and friendly and they took care…read moreof me while I waited. Highly recommended and I'm happy to patronize a local small business!

Took a watch and one of my wife's bracelets. They did a wonderful job on the so I took a couple of…read moreother watches. Very friendly service. Ivan was very hospitable and informative would recommend them to anyone needing watch or jewelry repairs.

I turned in my 20 year old Raymond Weil for first time ever cleaning. It is again keeping perfect…read moretime. They polished case and band and it looks better than new.

So incredibly knowledgeable. He taught us so much about the clock we inherited, and threw in some…read morevery interesting stories along the way. We're so excited to see it working.

From the owner: No such thing as a bad apple / No such thing as a bad clock, both can be fixed…read more All you have to do is take a Chime back to find the the Time that caused the problem. We do that with precise care. We don't judge the book by the cover nor the clock by the case. We keep up to date on new and old movements so let us help you get ticking again.

Love this place...they have New designer handbags for a fraction of the price and their pre-owned…read morehandbags and shoes look like they've never been worn. Name brand items at thrift store prices.

Great new online resale boutique! Although, they're online only right now their prices are lower…read morethan most big names, boutiques and online shops. Carry a lot of designer brands that you find at Bloomingdale's, Saks and Macy's and their customer service is the absolute best!

Amazing service!! Sized my ring in less than an hour. Pricing was super reasonable! I could have…read moregone to any jeweler, but I'm glad I came here.

I don't recommend for jewelry design or repair. My wedding band is now warped, I no longer wear my…read morewedding ring, and we originally came in for prong repair (see pics). We took his suggestion for the bezel design to hold the stones, so I included the process pictures for you to compare. He worked on it for over 5 weeks when originally quoted less than a week, because we told him the design was bad, and he tried to fix it. I dislike my own wedding ring now, and this experience was upsetting.

Once I loved this place and still do to a degree. Currently there's way to much Nazi memorabilia…read morethat i no longer will be supporting this business. I understand preservation of history but just because you can, doesn't mean you should. More than 5 booths were showcasing swastika memorabilia.

It is always surprising what one will find in an Antique Mall! We discovered one of the best…read moreselection of anime figurines. However, we found alot of them at a much lower cost on Amazon, unfortunately. One of the figurines was almost 3x as much, it's too bad we probably can't haggle price to be able to shop locally instead of supporting Amazon. I didn't ask because I wasn't sure if it was offensive though. Anyway, great store though! There's plenty of parking available too.

They did a custom order for my 20th anniversary band and it turned out perfect!…read more They were so helpful in the store, price was a good value and they let me know exactly what to expect regarding when my ring would be done. I was just in the Dallas area for the weekend, so it was great that they could ship it to my home. Highly recommend!

I have no clue how this place stays in business..I went in to actually buy an omega Seamaster…read more..This dude actually cursed me out because I showed him a competitive offer online.Then proceeded to call his boss to get me a 10% discount telling him should I let this customer walk or give him a discount..I walked .The timepiece was 5600$..People who will spend that kind of money should be treated nicely at the least