Excellent service on my mantle clock. Enjoyed meeting and chatting with John and Margaret. John…read morefixed the issue and gave me pointers on caring for my time piece that's over 100 years old. Great value with the mobile service. Highly recommend

Just wanted to thank Mary and the Time Master family for coming out to my place of business to pick…read moreup and deliver all my watches that needed a little lovin.' They truly went the extra mile to make sure I was taken care of. As with all good businesses, they are very popular so be patient with them. I can attest to you that they will get your items back to you as soon as they can. I look forward to continue to use them for all my watch needs and repairs.

Jason did a great job repairing and cleaning a clock passed down to me that was in rough shape…read more Very pleased with the quality and outcome of his work. Shows that he takes pride in his work!

The price for repair is quite high. Also, the man who does the repairs hasn't returned my text…read moreinquiring about a problem that I am still having with my Clock.

Total let down!! My appointment was scheduled for Jan 10th then with no notice went to Feb 12 1pm…read more No show I called the own said that date was to get on the schedule.. I'm setting at home waiting for them.. the owner gave me a totally lame set of excuses. Good luck to anyone who uses these people.

I took a 20 year old clock that needed a new replacement of the mechanism that is battery operated…read more When I visited the shop I was clearly blown away as to their ability to fix even more complex clocks that I have ever seen. Friendly honest and truly an outstanding craftsman who is passionate about the services and work regarding any clock. Honestly I do not think he charges enough for his time. Highly recommend.

Amazing customer service. Prompt, friendly and very knowledgeable. Got us up and running before the…read moreHolidays! So glad that we had them come out!!

Owner is very personable and helpful. Fixed my clock while I waited…read more Location is inside a jewelry store and it is fun to check out the jewelry while waiting. Right on the corner of Main Street

10/01/2021 Anytime you have something that is irreplaceable you are fearful to trust it into…read moresomeone else's hands and hope that you make the right decision. This was my experience. it isn't often that you meet someone who so impresses you! Rob was a delight to deal with. He restored/repaired our large wall clock, to its former glory. His love for what he does is evident! He answered our many questions on how to best care for our beloved 30+ year old clock. We trusted him with our precious clock and he cared for it as if it were his own! Upon walking in you can instantly see that his passion is clocks and his calling is a labor of love. The repair took a reasonable amount of time due to his skill, and the pricing was more than fair! He was prompt to communicate, and his estimate for time needed was accurate. Thank you Rob for repairing my clock, looking forward to hearing the familiar chimes again!

***Sorry about the duplicate review. Apparently I wasn't logged in when I wrote the original review…read moreand I can't figure out how to delete it.*** My dad's hobby was woodworking and he became very skilled at it. Back in the 1970s, he built housing for three clockworks. Those clocks have been in my mom's house for about 50 years now. My mom passed last November and she left to me my favorite clock, built by my dad. Unfortunately, when I tried to wind it, it appeared the spring was broken. I found Rob at Antique Clock Repair of Arlington and set up a drop-off appointment to have him look at it. His walls were literally covered with clocks of all kinds. As we chatted, it became obvious he had deep experience working with clocks. He took time to explain the process of evaluation, quote and repair and let me know how many other repairs were ahead of mine. I felt confident in his abilities and left my dad's clock with him. A few days later, he explained that the works were shot and that the particular works my dad had selected 50 years ago had no replaceable bushings, meaning new works would have to be purchased and installed. He had found the clockworks manufacturer was still in business and still produced the model, so it was guaranteed to fit in the wood housing without modification. I picked up the clock yesterday and it is running perfectly. Several hours after being hung, it was still keeping perfect time with my iPhone! The sounds of Westminster chimes in my home takes me back to my days as a young boy and it is good to know that, one day, this clock will be in the home of one of my daughters. Thank you, Rob, of Antique Clock Repair of Arlington for preserving a family heirloom! P.S. There were 12 clocks in the same room at mom's. I'm sure I'll be visiting Antique Clock Repair of Arlington, with any future clock repairs.

Grandfather clock had not been serviced properly for many years and maybe had never been serviced…read morewell. Also, I recently moved it with me to a new city. I'm thrilled that the clock is now working and chiming beautifully thanks to Back in Time Clock Repair owner Patrick Russell. The chimes had not worked for years, and the pendulum needed a repair. The clock now seems to be in great working order, and I'm very pleased with Patrick's work. I appreciate his strong work ethic, and in my opinion, fair pricing.

Grandfather Clock stopped working and needed cleaning. He showed up on time and disassembled the…read moreclock and cleaned it up in about 2 hours. I've had the clock for 25 years and it sounds like it's brand new. I thought his price was very reasonable. He even looked at another wall clock and told me what was wrong with it gave me the part number so I could order it. He also told me it was easy to install and I could do it myself.

I had purchased a grandfather clock from someone and it was not working properly. Steve came out…read moreand looked at the clock and assessed that it needed some maintenance given the age and condition. He carefully removed the clock workings and took them back to his shop. Although the repairs took a little longer it was well worth the wait. Some of that delay is due to the increased lack of people that know this skill and can deliver it with quality. He gave me a quote and was exactly spot on with the repairs. In addition he took the time (no pun intended) to make sure it was working properly before coming back out to install it. If you're looking for someone to provide repairs for a clock I would highly recommend Arlington Clock Repair!

i need my Grandmother clock the chains put back on after a move. Then adjusted to tell accurate…read moretime. Please send me a text 903 486 4410. Sherman Elizabeth Malone. I am hard of hearing

Well, two months later Jim cleaned and calibrated our second clock. His consistency and patience…read morealways pays off with an excellent job. My wife noted how Jim always prepares to spend hours if needed to finish his work. She likes that he is never rushed to do such terrific clock-work. I always enjoy hearing the history of my clock, and seeing the mechanism first-hand on his bench to appreciate its workmanship.