We've been remodeling a house over the last year and have had Rick's out to do various jobs.. From unclogging a sink, to installing two new showers, redoing all our bathroom plumbing and everything in between, Rick's does a great job every time. Highly recommend them. They treat their customers well and their return customers even better. They're quick, great prices and super friendly customer service all around from scheduling the appointment to them coming out. read more

Cody was excellent; very competent and professional ! Explained several options without trying to "hard" sell me anything !

I called Rick's plumbing to repair my tankless water heater. The technician arrived and informed us they don't repair tankless water heaters! Then requested $175 for the call. After speaking to the owner she agreed to reduce it to $125. The only reason I paid is because they had the cover of our water heater. Completely dishonest company. I would not recommend using them. read more

Cody and Kaleb did a great job installing a new tankless hot water heater and water filtration system for us. Both were friendly and professional. read more

Cody replaced our garbage disposal in Granbury and did a great job! He was fast, efficient, and courteous.

We have used Rick's Plumbing services on multiple occasions for everything from clogged drains, installation of new hot water heater and water shutoff value. The staff is always on time, professional, knowledgeable, and efficient. We have had bad experiences with other companies here in Granbury with overcharging by inflating hours worked. We have not experienced this with RIcks. Definitemy pleaded and would not hesitate to recommend to others. read more

Called the Cleburne Office and was quoted $75 to provide an on-site estimate for plumbing needed as part of a small Bathroom remodel. Plumber arrived early from the Granbury office, we walked/discussed the job, I was provided a parts list and the estimate (approximately 40% higher than my other three bids) and he then informed me that the quote would now cost me $175 plus a five dollar convenience fee, for a total of $180 "because it took longer." Noting the extremely high bid, I asked him if he was a journeyman or master plumber and he informed me that he was, in fact, NOT LICENSED. I do not recommend using this business. read more

Clogged toilet! Cody was prompt, professional, and got the job done quickly! I will use Rick's Plumbing again if I ever have another issue!

Very impressed with this company. They showed up on time, worked efficiently, knowledgeable and were able able to explain the problems well, did a good job and were REASONABLY priced!! read more

Best experience I've had with any company lately. We needed a water heater replaced ASAP and other plumbing needs. The young lady that took my call was amazing with her concern and knowledge and I knew immediately that I had contacted the right company. But the best was yet to come as she explained it may be 4 or 5 days before a crew could get to us. After hearing delays of up to 3 weeks I excepted her offer with a smile. Well that was Monday so I expected Thursday or Friday, but guess who was at my house Wednesday? Two very professional and courteous young men and I had a water heater installed by noon. Don't get no better than that! read more

Excellent service. Ernie installed a chair height toliet for my husband who is having a knee replacement. He worked quickly and efficiently - did a beautiful job. He was polite, courteous and charming. After I paid him - he asked if he could say a prayer for the success of his surgery. We were very touched and grateful. Highly recommend them. read more

These ungrateful people came to our house after their appointment time on a Saturday. Due to a backup overflow of the septic system. Landlord call them Friday afternoon and told them we needed them asap. We had sewage coming out of every drain in the house. These so called plumbers show up around 12:30 Saturday. Leaving us to use a bucket as a bathroom which isn't easy when you have 2 steel rods in your back and are facing extensive surgery because one of the rods is twisted! He came out snaked the drain pulled nothing up mind you but told the landlord it was cat litter because he saw an old faded litter bucket out side I use for dyeing shirts! WE DONT OWN CATS!!! These people have put us in a crossroads with our landlord!! He also told our landlord we wouldn't let him in the house to change the filters. HE NEVER ASKED!!!!! HE WAS HE 10 MINUTES. THESE PEOPLE LIE. THEY ARE TRYING TO SCAM OUR LANDLORD OUT OF MONEY. DO NOT USE THEM PERIOD. read more

Came out to fix a clogged kitchen sink. Left and within the hour it was clogged again. Called them to come back out and they said they'd have to charge us again!! read more

The scheduler did not promise a day or time due to the over load of business after the snow/freeze we had in February. I was over joyed when they showed up the same day I called! The men worked efficiently putting in a new hot water heater. Very impressed! read more

We've used Ricks Plumbing for years. We called last evening about our leaking water heater. They offered to be here in 2 hours or 1st thing in the morning. As expected, Josh shows up with a helper, asked to go straight for the garage, installed our new water heater, then made sure to explain, they recommended flushing it out for 30 minutes once a year. He offered their yearly maintenance service for $129, or if we preferred, he'd be happy to show us how to do it ourselves. We followed him to garage, and he walked us thru the process. I smiled and said, "We won't tell your boss you showed us how to do this." No, it's okay, he wants us to tell you. I thought, this guy deserves a raise. So, I decided to give him a Yelp, and hope it helps. read more

We were very pleased with Rick's Plumbing!! We could have received the same day service, but chose for them to come out the next day. We were told that we would receive a phone call 30 minutes prior to their arrival, which we did and they were very prompt. The plumbers were very polite, courteous, and professional!! Rick's services were very reasonable priced. The plumbers even cleaned up after themselves which says a lot to me, as for them taking pride in their work. Rick's Plumbing Services will have all of our plumbing calls from now on!! read more

We have used Rick's on several occasions and have NEVER had a bad experience. They called 30 minutes ahead of when they were to come, they arrived on time, they were neat and professional, and the jobs were always done correctly, with the promise that if the job had a problem within 30 days, no extra charge. The senior discount helps tremendously. I will, and do, recommend them in a heartbeat. read more

These guys are fantastic! When I first moved into the area, I had problems finding a good plumbing company. A friend recommended Rick's and I've been using them ever since. Just now, after having run over a yard faucet and breaking it, I called and they were out within a few hours. They dug it up, fixed it and had my water back on in short order. And, considering they answered my call within a few hours, the cost was very reasonable. read more

They don't replace well pumps. When I called, I told the lady I thought it was the well pump that went out. She could have said we don't replace them, but instead I paid $150 to have the guy come out and say "yep it's your pump and we don't replace those". That sucks! I'm assuming it's $150 because it's a weekend "emergency" call. read more

We had Water And Sewer leaks in our rental home and debated who to call, we called ricks plumbing and they came right away were very polite and affordable. read more

I was very happy with the service that we received from ricks. I called and someone was at my house less that 2 hrs later. The guy who came out was very professional and polite. He had our hot water heater fixed in no time. The cost of the repair was reasonable. After the repair a lady called to make sure that I was happy with the work that was done. read more

ABSOLUTELY THE WORST CUSTOMER SERVICE!!! INEXPERIENCED TECHNICIANS!!! Expect multiple visits and multiple days off work to deal with their crap. They'll come for the initial visit, enter your garage without permission or announcing their arrival, take your money, not fix the problem, then leave without testing their work. Have spent two days trying to get a hot water heater fixed, that's under a year old, three visits, multiple techs, then they wanted to charge for a weekend service fee when if they'd had fixed the issue first round, we wouldn't have had to call on a weekend visit. Each visit tech wanted more money, for different services and different parts. Asked for a refund since they obviously cannot fix the problem, and they refused. We put a stop payment on first check since they did NOT fix the problem and after their customer service was YELLING at us for requesting it be fixed or a refund issued. They refused refund, wanted to send a 4th tech out in two days. We obviously want to go somewhere else. Completely unprofessional!!! SCAM SERVICES!!! WATCH OUT!!! read more