To start with, the hours listed above are wrong. The store hours are 10am to 3pm daily and 11am to…read more3pm on Saturday. I took my watch to have the battery replaced and I regret going there. I should have known the type of place this is by the clock in the front window that was displaying the wrong time. That should have been my first clue. I went in and the guy was working at a desk at the back of the store. He asked what I wanted and I told him I needed to have the battery replaced. He got up and even before seeing what type of watch I had, he said it would be !9 dollars plus tax. I told him that was twice what I paid elsewhere a year ago, but he said that was the price. Since I was there I went ahead and handed him the watch and told him OK. While I was waiting for him to replace the battery, I notice a sign on the front display case that said watch batteries from $8 to $11. I mentioned that to him, but he said those were for different batteries than mine. While I waited I noticed how dirty the place was. The carpet appeared that it had not been cleaned in years and there was trash all over the floor, paper scraps and food wrappers. It was also hot inside the store. It was over 90 degrees outside and he did not have the a/c on at all. He finished replacing the battery and I paid him, but I will never be back to this place. It is filthy, he was rude and overcharged me. I'm warning you now so you don't have to experience this.

Went here to have some links from a watch with a time crunch. The gentleman who helped was super…read morehelpful and was able to do this super quickly. Great price, too! Highly recommended!

Took an old mantel clock that I could not keep running. He diagnosed the problem almost immediately…read moreand got it operating. Very nice young man. Clean shop. Yes the clock is currently sitting on my mantel and operating. I am very happy.

5-Stars to this clockworks company! I was walking down Main Street the other day and noticed the…read moreclock repair sign in front of the jewelry store so I went in. License Clockworks shares space upstairs from the jewelry store in the old bank building. I grabbed a card and also saw a note that said to check out their videos. I did. In one of them they talk about getting a clock that is out of rhythm back into rhythm. I tried the things he said to try and low and behold it worked! Not everything I will be able to fix myself, so it is good to know about Locene for when that happens! Review #2079

Amazing customer service. Prompt, friendly and very knowledgeable. Got us up and running before the…read moreHolidays! So glad that we had them come out!!

Owner is very personable and helpful. Fixed my clock while I waited…read more Location is inside a jewelry store and it is fun to check out the jewelry while waiting. Right on the corner of Main Street

Tic Toc Clock Shop is my go to place when I need a clock repaired or cleaned. On top of that, they…read morehave a huge selection of clocks for sell.

I have used them for years & just yesterday had them repair & restore a pop art 1960s clock. They…read moreare so nice & truly know everything there is to know about clocks of ANY kind... including battery. Rawlins Gilliland

What a find!! Fred and his team took excellent care of my clock needs!…read more I've had a tiny cuckoo clock (except there is no cuckoo bird!) that my dad had brought home from Germany in the early 1950's. I don't remember ever seeing it run. I've had it for years and finally decided we should get it looked at. I had another mantel clock that needed service because a new battery did not make it run. Took them both to Promenade Clocks. The cost to repair/clean them was totally reasonable. And they were both ready for pickup in less than a week! Fred and his shop is a treasure right here in Richardson! It's almost like a time museum. Fred showed us around and he really knows his clocks! We loved hearing the stories and how many of the clocks work and their history. Lots of one-of-a-kind clocks available for purchase.

Mark, from Promenade clocks, arrived right on time today to look at a wall clock that has not been…read moreworking for several years. He took one look at , and knew exactly what was wrong and fixed it quickly. He also took a look at another clock that was hanging in the hallway. I would definitely recommend Promenade clocks if you have a clock that needs repair. They were so nice and accommodating on the phone and in person. Also, very knowledgeable about clocks.

We inquired through the Yelp app and they got right back to us. We brought it in and it took only a…read morecouple of days to fix. It seems to be working like a clock. Very polite, professional, and speedy.

Great home visit service. Helped me learn about my newly acquired old grandfather clock. Works like…read morea dream now. House called lasted about 2 hours and cost $200. Well worth it.