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    ARK Basement Services

    1.8 (5 reviews)
    Closed 8:00 am - 8:00 pm

    Services - ARK Basement Services

    Environmental abatement

    Foundation repair

    Moisture control installation

    3 More Services

    Moisture control repair

    Waterproofing installation

    Waterproofing repair

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    Family Floors

    Family Floors

    (2 reviews)

    Kellie, Chuck, Matt are really nice people they are friendly and do awesome work. Give them a call…read more Family floors my kitchen floor, My dining room floor and living room floor. My wife and i are pleased with the work. A 5 STAR

    Family Floors is a family-owned business, with the second generation now in the driver seat. That…read moresecond generation has over 20 years experience in the business as well. We started the relationship with our plumber who provided Family Floors as a recommendation when I mentioned that we needed to do a bathroom remodel. I called Family Floors and Chuck came out and talked to me and took a lot of measurements saying he would provide an estimate the next day. The work was for removal of the current tub and tub wall, installation of ceramic tile, new tub, and vinyl flooring. I didn't receive Chuck's estimate the next day, I got it via email that night! Wow! I got a follow-up copy of the estimate in the mail a couple days later. We hired Chuck and I went to their store to pick out the tile and flooring. I worked with Kelly and we managed to pick out a lot. I came back to the store after doing some thinking and to view some additional samples after trying out the ones Kelly and I picked in my bathroom. This time I met with Chuck and he was terrific too. He listened carefully to what I explained, the kind of look I was after, and he made some suggestions himself. We honestly had fun with it all. He and Kelly are both very personable, and you can tell they have years of experience doing this because they stay very professional as well. The job is complete now. And it is absolutely beautiful. To attempt to do a quick summary: Chuck was ALWAYS on time, did the job in the amount of time he told me he had scheduled, he worked steadily from the time he arrived at our house until he was done for the day, he was very, very neat and cleaned up very well at the end of each day. I don't think he realized I saw him, but on the first day, I was planting flowers next to our sidewalk and hadn't swept up all the dirt. The next day, he pulled out his brush and swept off that little corner so that he wouldn't track the dirt into the house during his trips in from his van. His prices are very good and there's no having to wheel and deal. He gives you a good price, the right price, from the get go, no games. I loved that too. Thank you Chuck and Kelly!!

    The Restoration Team

    The Restoration Team

    (5 reviews)

    I hired this company for attic mold remediation and related repairs. The written agreement clearly…read morestated that half the payment was due upfront (which I paid), and the remainder was due upon completion. There was no clause or discussion requiring additional payment before the project was finished. The company completed only part of the work and then left the rest--specifically insulation and drywall--unfinished. This left my attic without insulation during the coldest part of winter. When I followed up to have the work completed, my calls went unanswered, despite being told they would return. One day, I came home from an appointment to find the workers packing up after completing only the mold remediation portion. They had the owner on speakerphone. At that point, the owner demanded additional payment before proceeding with the remaining work. This had never been discussed and was not reflected anywhere in the written agreement. I calmly pointed that out. The owner then proceeded to yell at me for an extended period of time over terms that simply did not exist in our contract. The interaction was aggressive, unprofessional, and completely out of line. During that conversation, I even tried to de-escalate and discussed possibly separating the remaining work due to his behavior. However, I made it clear that my preference was for the job to be completed properly and with care, as originally agreed. That never happened. After that interaction, the company stopped responding altogether. I ultimately had to hire someone else to finish the job. To be fair, the employees I interacted with in person were kind and professional. However, they also did not respond to my follow-up attempts, which I can only assume was direction from the owner. If you are considering this company, make sure every detail is explicitly documented and be aware that the project may not be completed as agreed. Additionally, the owner's conduct alone should give serious pause before entering into a contract.

    Five stars! When an ice dam flooded our first-floor kitchen, finished game room, basement, and even…read morethreatened our second-floor bedroom and bathroom--The Restoration Team stepped in! They expertly handled water mitigation, drying everything in place--no demolition needed! They saved all the floors, cabinets, and rooms. If you have water damage call them.

    ARK Basement Services - waterproofing - Updated May 2026

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