Quality service, very knowledgeable, and quick to respond…read more I highly recommend his service for most computer repairs and especially MAC computers. Thank you for your hard work and making our lives easier.

Fantastic. Cooler was bad. CPU overheating. Done in 12 hours. Competitive pricing. Available and…read moreresponsive.I work until later in the day and he was willing to let me drop off after hours, which is a big deal because most places close at five. Pricing was fair and competitive. 5 stars.

Mike was great to work with. He was up front with all the prices and was in constant communication…read morewith me. He stayed with in the budget discussed and gave me additional services, free of charge. Once the work was completed, he thoroughly explained all of his work and gave advice on how to properly maintain my gaming machine. He was always polite, respectful and demonstrated high levels of expertise. I would highly recommend him.

Short story: I paid them $300 to get a gaming PC back up and running. It broke again within a…read moremonth. Same issue. He agreed to repair it under warranty, but after multiple weeks, and additional expense, they weren't able to fix it. When I lightly pushed back about the delays the owner threw a tantrum and told me to come get my machine but he was only giving me back half the money. I'll spare you all back-and-forth details but scroll through the reviews here and see how he responds to negative feedback. He's dismissive and lacks maturity. That's him. That's what you get. If you're cool with that type of behavior, have a computer issue that's easy to solve, and lots of time to get it solved, then AIT could be a good fit for you. If you want a professional that can confidently solve your issue in a reasonable amount of time, then you might consider other options. Edit: Look no further than the owner's rambling response to this review for evidence of my points above. Zero accountability, its always someone else's fault he wasn't successful.

Rambling below. . …read more So, I had an issue with an ethernet adapter after installing the latest update from Microsoft which caused two pieces of equipment to lose their connection. I connected with Microsoft support and they spent 45 minutes via chat to having me reboot 4 or 5 times. Then, one tech told me I needed to restore a previous state, said it would take 30 to 45 mins. After 4 hours of restoring, I came to the conclusion it was NOT going to restore and shut it off (even though the screen displayed Do Not Turn Off. Frustrated, I used some other online services, they could NOT figure it out. I reached out to some other local companies on Yelp. They seemed more interested in telling me what their fees are and how much more it could cost (even before talking to me). So, out of a bit of desperation, I start calling companies on Yelp. I connect with Elite Network Service LLC on the phone and Scott asks a few questions and he actually let me talk and tell him what I had done vs tell me what I should do without even hearing my issue. As I go into the ethernet adapter settings and tell him what I've done, what I had been entering, and what was NOT being 'stored/saved' when I attempted to save it, he responds, "It's because of the IP address number (on each machine) was NOT matching the Default Gateway sequence. In a few minutes, he was able to find something so BASIC that EVERYONE missed. My advice for you, call Elite Network Service LLC the next time you have an issue. He helped me without even discussing his pricing. Why? Because he wanted to see if he could help me first. When I asked him what I owed him after he found the solution, he said I could pay his basic fee, which was WELL WORTH IT! So many people represent themselves as EXPERTS and are so PROUD of themselves they do NOT even let YOU talk or explain the situation, because they have already jumped to conclusions. I was so impressed with Scott and Elite Network Service LLC, I got him a Sumarka bottle. If I could give him 10 STARS, I would.

Scott Webster came to our rescue and delivered quality IT services even in the midst of the mess of…read moremoving into our new shop. He goes above and beyond in delivering exceptional service at a reasonable price. I highly recommend Scott!

These folks were great. I had a complicated issue with a new AMD build, (bent socket pins.) I had a…read morecouple of other guys look at it and none were able to repair the board. I did a YELP search and Desert Computer came up towards the top of the list. I'm glad I reached out. A short time of it in their shop, I now have a screamer of a PC up and running! I've built many pc's but this one with the damaged board was beyond me. Thanks for making this one rock! Tawn

Excellent service, friendly, and did an amazing job getting my laptop running better than new,…read moredefinitely recommend

Ali was great! I came in unexpectedly thinking my phone was done and it wasn't he called his…read morecoworker to help him with what needed to be done so I could walk out that same day with my phone and it only took him 15 min to do. I highly recommend this place for your device repair.

Got mixed estimates of how long it would take to replace my phone battery. I was told 15-30 and it…read moretook an hour. Their quote beat out everyone else, and service was alright, but it may be on its way down. They have pre owned iPhones for sale, but not more than 10-15 at a time. Cool place to check out, but not very uptempo in terms of service.

Rad (Mark) is great and I've stuck with him for many years. I recently stuck him with an old,…read moreworn-out laptop that gave him all sorts of headaches and required a new board. He spent so much time trying to find me a good deal (and we know that in business, time is money). I was so surprised at the price he was going to charge me that I insisted on maying 33% more (people that go above and beyond deserve to be fairly compensated). I know enough about the computer hardware business (having done it a bit in the 90s) that I can tell he has the highest ethical standards. For those that don't understand troubleshooting and technology, unethical folks could talk circles around clients to take advantage of them. Mark is 100% the opposite of this and is how we want everyone who does work for us to treat us - with integrity and at reasonable prices. Hopefully, in our work this is how we all treat our own clients and employers. If we want to see more good honest workmanship in the world, we need to recognize it when we see it and share it with others... as I am doing here.

Mark did a great job connection my multiple monitors, setting up my scanner and helping set up…read moremultiple printers in the house. He knows what he doing and is. Dry fast. Remote repair service was great. Five star service

Very knowledgeable. Arrived at sheduled time. Diagnosed the problem unfortunately the repair…read morerequired replacement of hard drive. I received my laptop in working order ahjs promised, in just a couple days with all files, icons, etc. In tact.

The tech arrived as expected, was able to repair the issues with my son's computer without…read moreproblems. We haven't had any issues since. Well worth having someone come to us versus taking in the computer. Thank you