I had high hopes, as it's the only restaurant supply in town, but was disappointed. They have a lot…read moreof items, but lots of merchandise is out of stock, mis-shelved, and random. If you're looking for tongs, they have more than 50 versions, but if you're looking for baking supplies you might as well go to Michaels. Also, staff seemed completely checked out. No one addressed me at any point in my visit, and when I did ask a question, they had no clue.

In January, I purchased two commercial ranges ($5,000+) and was told that I would get castors for…read moreeach in the deal, but they were out of stock presently. A month later (March) I contacted 'Ian' and was told that they had been backordered and would arrive in August. Last week I went to the store to get an update and was told by a clerk that the ranges didn't come with castors, and I explained that was not the deal and Ian had promised them, although on back-order. I made a second trip to Standard last week, and Ian was not there, so the warehouse manager told me he would give my name and phone to Ian on Monday. Today (Tuesday) I went to the store and was told that he would be out of the warehouse shortly. I waited more than 20 minutes no Ian. It has been obvious that he misled me initially about the castors and now has avoided me by phone and in person four times. The store appears to be in trouble with about 20% of its inventory missing, only about half of the products have pricing and the store is basically a mess and not clean. For those who want to look before they leap, at least compare pricing as I will at Economy Restaurant in Tucson or other competitors. Standard Restaurant Supply has less than standard customer service when they won't return calls or honor a stated 'deal'.

In a world of hyper-Amazon, these guys are a great one-stop shop for fellow local businesses…read more Thanks for having a great selection of stuff, solid prices and the nicest and most helpful manager (or part owner or cashier?) Always see him when we come in and he's a solid guy. Thanks for doing what you do yall!

I love glassware, dishes and kitchen gadgets, this place has it all and more. You don't have to…read morehave a restaurant to shop, it's open to the public. I find that the restaurant kitchenware is better quality than the stuff you can purchase at the box stores. I found the cutest espresso cups and saucers after shopping most of Tucson online and off. Going back to pickup a set of those big plastic tumblers for ice tea and lemonade when the weather starts heating up. They were busy and I was pretty much left on my own but was pointed in the right direction. All the employees were friendly and my purchase was packed as if I had spent a million rather than twenty bucks. Great store! Reasonable prices!

The wide variety of snacks, produce, and random kitchen needs is met here. The store itself is…read morefantastic. Service could use a little bit of love, but I am there for the value of the items. In and out and on with my business.

I truly enjoy shopping at the Restaurant Depot on 22nd Street but wish they had help in carrying…read morestuff out. I hurt my shoulder and have been on WC ever since. Stupid case of water! LOL! Nonetheless, the cashiers are always helpful, and I enjoy greeting them and wishing them a great day! Lots of customers don't even interact, but I wouldn't want someone coming to my job all grumpy and unapproachable! I shop quarterly for our employee BBQs and truly appreciate the products you have. The last time the cashier helped me open up a pallet of hamburgers which were desperately needed! She even asked if I "need" that many and yes, because I feed 425+ employees! LOL! Thank you again for your selection and the value of your products. EVERYONE (who ate beef) raved about the hamburgers!

Stay away! They promise you service...you wait and wait... you call up again...they promise you…read moreservice and after 4 weeks they tell you they are too busy and it will be another week!

As the owner and General Manager at La Mariposa, Expert Restaurant Supply is my go to for…read morecommercial kitchen equipment. Ryan, our Representative is very helpful with the process of selecting equipment for our Kitchen. We just bought a new Wolf range and griddle.

Very interesting store, open to the public and great selection of kitchenware for home and…read morerestaurant use. Be sure to check out the backroom of used items for some great bargains.

WOW! They have everything here. I have to drop off my son for school at EVIT and so I have been…read morevisiting the store every day for a week! It's been fun discovering I needed thing I didn't even know I needed. LOL. Scott at the checkout is the best. Friendly. Helpful. Likes to joke. Don't call him old!

Overwhelming!!! More SKU's of kitchen supply stuff than anywhere I've ever been. Great prices…read more No fancy fluff in this store, just racks and racks of great stuff. They won't have all the big name, expensive stuff like a Williams Sonoma, but have you ever noticed the restaurants don't use this stuff either! Give yourself time to walk around this whole place. I'm sure you'll find something for your kitchen you didn't even know you'll need until you see it. Even though it's a bit of a drive for me from Santan Valley, I'm always gonna find an excuse to come up here when I need stuff for my kitchen.

Great experience! With a lot to offer! I will definitely be returning to the shamrock food service…read morewarehouse

Having a big party or family gathering? This is the place for one stop for bulk meat, dry good,…read morefrozen meals and desserts shopping. The prices are fair for large portions. To get the member price you have to scan a QR. Don't go here for customer service. In my opinion, just pick the items you need to buy and go.

To Southwest Restaurant Supply, Scott, and the whole crew over there. Thank you, Thank you, Thank…read moreyou! We own Tom and Lin Catering and we have used SWRS for all of our rest supply needs, ever since the first encounter. They are not the biggest or the cheapest, but they are the best. I have used many other suppliers and not any of them measure up in service and hospitality as Scott and his team at SWRS. I called to rent some coolers when we were in the worst spot, (covid 19)Scott and the team helped us tremendously by delivering some extra coolers to hold our food as we were going to open a corner store for grocery items. They delivered within hours and because of our long lasting relationship he did this for us without cost! Wow! The outpouring of community support in the midst of this crisis is amazing and! unforgettable. Right now our business is staying afloat and our food cold! And many first responders are eating well thanks to donations and the help of Scott and the team at Southwest Restaurant Supply!

I opened a restaurant in late February and SW Restaurant Supply was recommended to me by a bunch of…read morechef friends. Sometimes those recommendations are great and other times they are passable and mediocre. This one ended up being great. From the first time I walked in, I have always been treated with respect and I feel like they have always been fair to me when it comes to purchasing large amounts of equipment or when I come in hunting for a used prep table, shelving, etc. I don't always find what I need and have bought new equipment when I couldn't find used and it's always been delivered as promised and at a fair price. The several times they didn't have what I needed they have called other restaurant supply places to find the item for me, ensure it's in stock and get a price for me. To me that is the reason they are always my first stop when I need something.

This place is bigger than expected and they have a big selection for your restaurant needs. It's…read moreopen to the public so you can really get a great deal for professional grade items. The staff was very nice Restrooms were not the cleanest but the staff was very responsive to it. I would recommend to double check your receipts if you are taking multiple of the same items. I was over charged for one item but they quickly corrected it. Prices are also good compared to other restaurant supply stores.

With a name like Standard Restaurant Supply, you shouldn't expect many surprises for what's inside…read morethe store. It's a treasure trove of industrial appliances (Deep fryers, griddles, ovens), plates, knives, baking and cooking supplies, and more! I felt like a kid in some kind of a store (Cool points if you know the reference)... Food nerd that I am, I oohed and ahhed over the different supplies available. Prices were reasonable too. A measuring spoon set for $.90? A ravioli maker/press for less than Amazon's price? I'm there! The store itself feels a little grubby and doesn't seem as big as the other store in Mesa, but the selection is still great. Service was fast and friendly. Also, if anything, you should stop in to admire the comically huge whisks they have for sale. If the Jolly Green Giant needed to bake a cake this is where he'd get his supplies!