I got locked out of my interlock after forgetting to get it calibrated. I was stranded at work at…read more6pm on a weekday after business hours, and John responded quickly with a code to make sure I was able to use my vehicle to get home. Great customer service and sense of urgency.

Jacki and the team were great to work with and thank you for all your help. The location was…read moreclose to my house and very convenient.

I wanted to replace my current key with one that flips. They were quick to communicate and it was…read morevery easy to setup an appointment. They showed up and we're done in minutes. Price is very fair especially for the speed and response. Will highly recommend

We needed a new key/fob for our new to us car. A friend recommended The Key Master so we gave them…read morea call. We were passing through the Mesa area & were able to meet up in a local area parking lot. Talk about amazing service we had our new key/fob programmed & ready to go within 30 minutes total. The value was great especially after inquiring at the dealership which was 4 times the amount we paid Key Master. If you're in need of a new key give them a call you won't be disappointed!

Absolute thieves. I have already placed a formal complaint with BBB and am in correspondence with…read moreADOT, the MVD and the Department of Consumer Affairs. What happened? Dec 15th / 1100: Paid $45 cash to the tech; Paid $200 to the office of Budget IID; Had device installed. Dec 15th / 1130: The device tells me I've reached my violation limit and will lock me out on the 20th. (By this time I have turned my car off then back on again 1 time since installation 30min prior) Budget IID was made aware of this and responded by telling me that "if I hit the brake pedal while starting the vehicle, that is considered a violation which costs $50". I double-checked the user manual I was sent, along with the paperwork I signed and nowhere is there ANY mention of hitting the brake pedal causing a violation. I told them I wanted it removed from my vehicle. They tried telling me I would be charged a fee for "early termination of contract" but I never signed a 6-month contract! I pointed that out to them and they responded by agreeing to waive the said fee (for early termination of a contract I never signed) but I would still have to pay the shop $75 to remove the device! lol Then when I asked where the rest of the $200 payment I gave them went they responded, again, with "Oh that goes toward your early termination fee:" (of the contract I never signed!) This has far surpassed ridiculous. It's a good thing I don't need that vehicle to get to work right now or anything or I would be screwed! I've given up on the back and forth and am escalating the matter to the proper authorities. I've attached photos of the emails I mentioned. I tried to upload the user manual they sent me (the one that makes no mention of a brake pedal causing a $50 violation) but it won't let me. If you're interested to see, please feel free to message me as I would be happy to send it to you.

I had very little to no experience with an interlock device. I called budget and spoke to Ryan. It…read morewas the first impression that really counted for me. Ryan was knowledgeable and prompt with the service he provides. Also during my first calibration Ryan was very easy to get a hold of to schedule my service appointment. As of writing this I have only had one service.

We were assisted by Brannon and he provided Excellent service, communication, and was friendly and…read moreaccommodating for repairs for our sons jeep. He took the time to explain things to us and would HIGHLY recommend HMC off road.

The crew over at HMC were awesome! They were able to fit me in for a clock spring repair at half…read morethe price of the local dealership. These guys know their stuff and I highly recommend anybody and the East Valley/Far East Valley, check these guys out for future jeep repairs/modifications.

Have been helpful to work with. Multiple locations and charge a fair amount. Available by phone,…read moreemail, and text. Easy to get a hold of.

These guys are a little cheaper than others, but I would NOT recommend using them unless a few…read morebucks a month will break you. They have some of the worst customer service I've seen, in an already stressful situation for most. The office manager has no interest or time to answer even basic questions, and will most likely never call you back after leaving a message (even and emergency one). So don't be surprised if you get locked out and stranded for days possibly. I would use any other service if you want to avoid the inevitable stress working with them. But Ryan, their technician, is a godsend and professional to work with. And possibly this company's only saving grace.

Needed a quick tow. They arrived within exact ETA. Reliable, nice, dependable. Cost $160 for a 5.7…read moremi tow but that doesn't include from where the tow truck was coming. I'd recommend them.

Needed to get a vehicle towed to my repair place before Noon and it was 10:00 am. Emergency…read moreTowing dispatched right away and Albert the driver did a great job getting it on the truck from a difficult spot - very careful to protect the vehicle. Had it dropped off by 11:30am! Great service. Thanks

Amazing service and the owner of the joint is the one that picked me up and he is a great dude! I…read morehighly recommend them if you need to get towed; they also had the competition beat by 20 bucks

Hayley recommend. I needed it to and from start to finish the process was amazing. Quick…read morecommunication fair price, Joseph knew a lot about vehicles and was very knowledgeable and met me at a time and place that was super convenient. I really appreciate the help and service they provide. Definitely deserve five stars would recommend no worries here.

Horrible! They have zero knowledge of RV glass. They put primer on the glass and the urethane just…read morepulled the primer (paint) away from the glass . So it was just a matter of time before it completely fell off. Nothing better then having your window come apart while driving down the highway. Called for help and they said I was less then 30 days past their warranty expiration and they WOULD NOT FIX their faulty workmanship. We had to spend 3K to fix their horrible work! NEVER USE THESE PEOPLE if you want quality.

I needed to get my wife's windshield replace and called Agave to set something up…read more It all went well and smoothly. They were able to setup an appoint for installation at our house. The repairman was super friendly and helpful. He was able to replace the windshield pretty quickly. I will for sure be using them again next time I need to get a window replace for our vehicles.