dont go to this place if you ever get locked out and need customer service good luck they will not answer the phone or call you back. the only way i was able to after days of trying to call was press one that i wanted to schedule a appointment to get a new device. worst customer sirvice ever. spend your money somewhere else. i never got my first month of anything free that they advertise. the guy that installed it was the only pleasant thing about the experience but i coulndt get a hold of him eather call the local number to his shop and it goes to the never answering cutomer service line. they will only answer if you act like your buying a new device read more

Horrible service overall! They give a faulty used equipment then try to blame you for violation even though the equipment was faulty. I don't recommend this place at all. And their customer service is terrible, very long hold times NOT less than an hour! PLEASE don't use this service!!! read more

Wow. New ownership is a literal joke. If your interlock malfunctions or need to reschedule good luck. Currently Locked out of device with no end in sight. Going on 4 days now. Called to reschedule appointment but spent an hour on hold before i got disconnected... twice! I've called everyday since I've been locked out and opted for the call back option.... I haven't received a call back yet. No online options. back at it again today. No luck yet and suppose to take my son to Disneyland tomorrow.... This isn't the first time. Go anywhere except QuickStart read more

QuickStart Ignition Interlock - Wait time - Interlock Systems Near Me - Scottsdale, Arizona

This place is damn near impossible to get a hold of on the phone when you are having issues with their faulty equipment. I'm currently writing this review while on hold with customer service for nearly 2 hours. Do yourself a favor and go with a more reliable company that at minimum puts some mild focus on customer service. read more

TERRIBLE company! Aside from the incredible lack of customer service, they have found EVERY opportunity to charge fee after fee and tack on countless service charges for literally every step of the way. I have spent HUNDREDS of dollars on fees because of changed appointments and non-crucial policies on their part. For instance, a missed appointment is $35, if you change your appointment it's $35. If you schedule a service for less than 25 days out, they charge you $20... This company is absolute garbage and price gougers EVERY STEP OF THE WAY. Do yourself a favor and use any number of other companies for your breathalyzer needs. QuickStart will rip you off and charge you extra to do it. read more

I'd give this place zero stars if Yelp allowed! This place stuck me with an interlock, and the MVD is not counting my time. The rude fat dude behind the counter off of Bell & 15th Ave. said I have to pay for removal. The guy did not go over any paperwork with me and wants me to pay $400 to have it removed. They do not have their appointments in order and are very lazy! The scum bag even just cancelled my appointment as if I did not even show up, even though I did. I would look elsewhere, this place is a scam/joke! I'll be going to the BBB! read more

Do not use this company if you can, they don't answer the phone, super un-organized, it's like they want you to fail, they give out different information depending on who you talk too, just over all a super terrible company so SO BAD it's laughable that these incompetent people are in charge of such an important thing, super sad everyone at this company's seriously sucks hard read more

This is absolutely the worst company in the valley to offer their services. Customer service fails to do their job correctly resulting in accidental mistakes causing my license to be suspended from a clerical error. The incompetence should be a illegal. Was laughed at by customer service and offered a measly $20 credit. Thanks for the lunch bud but I missed work today because of your incompetence. This is absolutely the worst coming I have every dealt with in my entire life. Not only do they make mistakes but also fail to correct them leading to the disregard of their customers well being. I have to show up to quick start and pay money I struggle to earn, a company that laughs at you when you let them know that this is their problem and for them to fix what they have now totally screwed up. I could go in for days about this company. Do yourself a favor and use another! read more

Absolutely worthless company. They brag about how their system is different than other interlock systems, and how you don't have to worry about blowing false positives. This is untrue, considering my pregnant wife has failed twice now in less than a month of having the device. Don't worry though, if you call customer service they'll do absolutely nothing to help you, show you no empathy, refuse to check if your system is faulty without a fee, and blame you for their hardware repeatedly malfunctioning. I have called 3 times trying to dispute this and every time I get someone with an attitude who blames it on a piece of gum you may have chewed 4 months ago or that you may have used hand sanitizer in the last year. They also won't help you dispute any false fails with the MVD, but if you call the MVD they'll tell you every other interlock company submits the disputes on behalf of the driver. I'm at the point where we can't even drive our car anymore and just choose to Uber everywhere or borrow a car from a family member. Please, choose ANY other interlock company in arizona before using these guys. They are inconsiderate, money hungry, and will blow smoke until they've made their sale. But once they do, you are worthless to them. They have made transportation a nightmare and I worry their faulty system is going to cost me thousands in fines if I hadn't stopped driving my car. read more

The guys in office and the technicians are really friendly and helpful. I'll never be back here again... but if anyone I know needs this service I'll definitely send them here. read more

only giving it one star because i have to to post this. this is the absolute worst interlock company that exists! terrible calibrator, not accurate with one i had and had to pay a bunch of fees until they gave me a different one, that worked! terrible customer service! super nice to you until you sign that contract -- then they treat you like a piece of shit! james who installs is a total asshole! grade: f paid $250 to go to another interlock company and so glad i did!!! read more

Going to this location for my monthly calibration always has been very helpful. Its speedy and a calm environment. The gentleman that has been attending me behind the desk these last couple of months also has been very helpful and knowledgeable. David is his name. If anyone chooses to visit this location for your monthly appointment, I recommend it. Plus they are open on Saturdays. read more