John and his crew were great! They explained everything clearly from the beginning and made the…read moreentire process easy to understand. Scheduling appointments was simple and hassle-free, and the customer service was excellent every step of the way. Everyone was professional, friendly, and willing to answer any questions I had. I really appreciate the great service and would highly recommend them to anyone needing an interlock provider.

Arizona interlocks of Scottsdale is the best place ever. Jacki is amazing and I'm so glad that my…read morehusband and I chose them to help us get back on track. Thank you guys very much!

IF you actually get someone on the phone (I've spent hours on hold), please allow for multiple…read moremissed appointments by these clowns. & still no results. Again, is this a real company? WTF?

worst experience ever. the shop was fine and the guy who does the installs ans calibration was…read moreawesome but as far as calling customer support and having to get through a lock out is next to impossable no one will ever anser the phone if you need assistance they will only pick up the phone if you press 1 for a new device. thats shady as hell go somewherre else everyone. that customer support is sopposed to be available 24/7 took me all day to figure out they only answer if they think your gonna buy something WARNING THIS COMPANY IS SHADY AS HELL

The installation went fine even though they told me last minute I was being charged more for the…read moretype of care I have. What I disapprove of is their willingness to help when something is wrong. I completely understand that this is their system and their devices but when something is out of the normal they tend to blame the customer rather than replace the device. I have gotten so many fails while driving them retest and it passes and they tell me that I'm doing something wrong. The device will fail if it's too cold!!! They warn you about "sitting it in the heat" during the summer months but it being too cold!? Oh and they don't tell you a fail is $50 which they are not willing to waive even if the initial blow is a fail and the next one is a pass. Or the device just stops working and malfunctions so you'll sit on the phone with technical support for hours just for them to tell you to call the office. No one at the office will return your call in a timely manner from Scottsdale and the Tempe off will put you off. I've missed work and school because of this device malfunctioning. They say things like "just bring it to the office" but what peace of mind is that when your car is 45 minutes from any office? They are supposed to have mobile techs that come out in a timely manner but that doesn't happen. And they act like sending a tech out is such an inconvenience to them when it's their devices. There needs to be better equipment or response time for issues with their devices or you'll definitely expect your livelihood to be impacted. If you can pay the lawyer extra to get you out of the interlock I highly recommend it if that is even a thing. Also be sure to call weird ssa AZDOT before scheduling your removal because you'll plan and schedule a removal just for them to tell you it's too early

Having an interlock device in your car is definitely not a great experience but this business made…read morethe entire process very simple and easy. All the employees are incredibly helpful and kind. They help you navigate the DUI process and answer any and all questions without judgment. They even went out of their way to squeeze me in without an appointment to get the device removed. I had zero issues with the device itself, it is very easy to use. 10/10 customer service, I couldn't recommend this business more for anyone going through the DUI process

1st Interlock's Jessi ensured my car was done very quickly and installed professionally. I didn't…read morehave any problems with my battery as I have had with other interlock installations and she was always available to resolve any issues that may have come up. She even did at home appointments for those busy days you can't get away. Highly recommend her and her services.

From the owner: Ignition Interlocks Free Install…read moreLow Monthly Cost Offer Mobile Installs Appointments or Walk-in installs available To help yourself, you must be yourself. Be the best that you can be. When you Make a Mistake, Learn from it, pick yourself up and move on. We're here to help you move on!

dont go to this place if you ever get locked out and need customer service good luck they will not…read moreanswer the phone or call you back. the only way i was able to after days of trying to call was press one that i wanted to schedule a appointment to get a new device. worst customer sirvice ever. spend your money somewhere else. i never got my first month of anything free that they advertise. the guy that installed it was the only pleasant thing about the experience but i coulndt get a hold of him eather call the local number to his shop and it goes to the never answering cutomer service line. they will only answer if you act like your buying a new device

Horrible service overall! They give a faulty used equipment…read morethen try to blame you for violation even though the equipment was faulty. I don't recommend this place at all. And their customer service is terrible, very long hold times NOT less than an hour! PLEASE don't use this service!!!

Absolute thieves. I have already placed a formal complaint with BBB and am in correspondence with…read moreADOT, the MVD and the Department of Consumer Affairs. What happened? Dec 15th / 1100: Paid $45 cash to the tech; Paid $200 to the office of Budget IID; Had device installed. Dec 15th / 1130: The device tells me I've reached my violation limit and will lock me out on the 20th. (By this time I have turned my car off then back on again 1 time since installation 30min prior) Budget IID was made aware of this and responded by telling me that "if I hit the brake pedal while starting the vehicle, that is considered a violation which costs $50". I double-checked the user manual I was sent, along with the paperwork I signed and nowhere is there ANY mention of hitting the brake pedal causing a violation. I told them I wanted it removed from my vehicle. They tried telling me I would be charged a fee for "early termination of contract" but I never signed a 6-month contract! I pointed that out to them and they responded by agreeing to waive the said fee (for early termination of a contract I never signed) but I would still have to pay the shop $75 to remove the device! lol Then when I asked where the rest of the $200 payment I gave them went they responded, again, with "Oh that goes toward your early termination fee:" (of the contract I never signed!) This has far surpassed ridiculous. It's a good thing I don't need that vehicle to get to work right now or anything or I would be screwed! I've given up on the back and forth and am escalating the matter to the proper authorities. I've attached photos of the emails I mentioned. I tried to upload the user manual they sent me (the one that makes no mention of a brake pedal causing a $50 violation) but it won't let me. If you're interested to see, please feel free to message me as I would be happy to send it to you.

I had very little to no experience with an interlock device. I called budget and spoke to Ryan. It…read morewas the first impression that really counted for me. Ryan was knowledgeable and prompt with the service he provides. Also during my first calibration Ryan was very easy to get a hold of to schedule my service appointment. As of writing this I have only had one service.