As lousy an experience this has been, I feel quite fortunate to have chosen this company to get it…read moredone. Ms. Jacki, more often than not has been my customer service contact. Marco has been my service contact. Information, directions, assistance. One will receive what's needed to begin, endure, and finish. you gotta go somewhere to get through this; make it this business and get it done.

Tempe Arizona Interlocks is great. Angel carefully Installed my interlock device within about 30…read moreminutes. His instructions were good. I went back a couple of weeks later and he provided me with quick and clear answers to questions I had. Today, after three months, he remembered me and my truck. Sam was outstanding! I needed something special and he dropped everything he was doing in order to quickly help me out. Sam made sure that I was given excellent service. It is clear that he truly cares about me. Before installation I shopped for several priorities; convenience, good customer service and value. It is easy to see why Arizona Interlocks has high ratings.

John and his crew were great! They explained everything clearly from the beginning and made the…read moreentire process easy to understand. Scheduling appointments was simple and hassle-free, and the customer service was excellent every step of the way. Everyone was professional, friendly, and willing to answer any questions I had. I really appreciate the great service and would highly recommend them to anyone needing an interlock provider.

Arizona interlocks of Scottsdale is the best place ever. Jacki is amazing and I'm so glad that my…read morehusband and I chose them to help us get back on track. Thank you guys very much!

Blake and Rob are absolutely amazing here in the Tucson, Az Speedway location!…read more I have heard terrible experience with the interlock agencies BUT that's not the case. These guys are absolutely amazing, they helped me soooo much and been soooooo polite for sure! There has been times where I been rushing to work and needed to get it done earlier AAAAAND BAM, they got the job done way before and made it to work on time.... like today lol Thank you guys ! I recomend this place to anyone and everyone who needs a fast and friendly service for sure.

IF you actually get someone on the phone (I've spent hours on hold), please allow for multiple…read moremissed appointments by these clowns. & still no results. Again, is this a real company? WTF?

Jackie was my superhero during this horrible life experience. She went above and beyond to handle…read moreany and all issues with the devices promptly and was always available and accommodating for me. Thank you Jackie.

The installation went fine even though they told me last minute I was being charged more for the…read moretype of care I have. What I disapprove of is their willingness to help when something is wrong. I completely understand that this is their system and their devices but when something is out of the normal they tend to blame the customer rather than replace the device. I have gotten so many fails while driving them retest and it passes and they tell me that I'm doing something wrong. The device will fail if it's too cold!!! They warn you about "sitting it in the heat" during the summer months but it being too cold!? Oh and they don't tell you a fail is $50 which they are not willing to waive even if the initial blow is a fail and the next one is a pass. Or the device just stops working and malfunctions so you'll sit on the phone with technical support for hours just for them to tell you to call the office. No one at the office will return your call in a timely manner from Scottsdale and the Tempe off will put you off. I've missed work and school because of this device malfunctioning. They say things like "just bring it to the office" but what peace of mind is that when your car is 45 minutes from any office? They are supposed to have mobile techs that come out in a timely manner but that doesn't happen. And they act like sending a tech out is such an inconvenience to them when it's their devices. There needs to be better equipment or response time for issues with their devices or you'll definitely expect your livelihood to be impacted. If you can pay the lawyer extra to get you out of the interlock I highly recommend it if that is even a thing. Also be sure to call weird ssa AZDOT before scheduling your removal because you'll plan and schedule a removal just for them to tell you it's too early

1st Interlock's Jessi ensured my car was done very quickly and installed professionally. I didn't…read morehave any problems with my battery as I have had with other interlock installations and she was always available to resolve any issues that may have come up. She even did at home appointments for those busy days you can't get away. Highly recommend her and her services.

From the owner: Ignition Interlocks Free Install…read moreLow Monthly Cost Offer Mobile Installs Appointments or Walk-in installs available To help yourself, you must be yourself. Be the best that you can be. When you Make a Mistake, Learn from it, pick yourself up and move on. We're here to help you move on!

The guys in office and the technicians are really friendly and helpful. I'll never be back here…read moreagain... but if anyone I know needs this service I'll definitely send them here.

dont go to this place if you ever get locked out and need customer service good luck they will not…read moreanswer the phone or call you back. the only way i was able to after days of trying to call was press one that i wanted to schedule a appointment to get a new device. worst customer sirvice ever. spend your money somewhere else. i never got my first month of anything free that they advertise. the guy that installed it was the only pleasant thing about the experience but i coulndt get a hold of him eather call the local number to his shop and it goes to the never answering cutomer service line. they will only answer if you act like your buying a new device

I moved over to them and highly recommend. I had neverending car electrical issues from Intoxalock,…read morea shady company that will fleece you $ and worse leave you helpless by the side of the road, so I coughed up the money to break my lease and changed to Budget IID. They're like night and day. They get to know you and are both proactive and responsive with regard to helping you complete your MDV requirements correctly, not trying to trap you into hidden fees or extra installation time like Intoxalock. Having an in interlock is already stressful enough. Now I hardly even think about it whereas before it was actually wrecking my daily existence from technical problems. *Note: the equipment is modern here which you may not realize since nobody exactly shops around for interlock gear!

Absolute thieves. I have already placed a formal complaint with BBB and am in correspondence with…read moreADOT, the MVD and the Department of Consumer Affairs. What happened? Dec 15th / 1100: Paid $45 cash to the tech; Paid $200 to the office of Budget IID; Had device installed. Dec 15th / 1130: The device tells me I've reached my violation limit and will lock me out on the 20th. (By this time I have turned my car off then back on again 1 time since installation 30min prior) Budget IID was made aware of this and responded by telling me that "if I hit the brake pedal while starting the vehicle, that is considered a violation which costs $50". I double-checked the user manual I was sent, along with the paperwork I signed and nowhere is there ANY mention of hitting the brake pedal causing a violation. I told them I wanted it removed from my vehicle. They tried telling me I would be charged a fee for "early termination of contract" but I never signed a 6-month contract! I pointed that out to them and they responded by agreeing to waive the said fee (for early termination of a contract I never signed) but I would still have to pay the shop $75 to remove the device! lol Then when I asked where the rest of the $200 payment I gave them went they responded, again, with "Oh that goes toward your early termination fee:" (of the contract I never signed!) This has far surpassed ridiculous. It's a good thing I don't need that vehicle to get to work right now or anything or I would be screwed! I've given up on the back and forth and am escalating the matter to the proper authorities. I've attached photos of the emails I mentioned. I tried to upload the user manual they sent me (the one that makes no mention of a brake pedal causing a $50 violation) but it won't let me. If you're interested to see, please feel free to message me as I would be happy to send it to you.

We had damage to the front bumper on one of our fleet cargo vans. We found Royal Auto Body (owner…read moreAmr) who when he found out the new bumper could be months from the factory he found an alternative. Our van literally looks better then new now. I also had on going issues with my personal car, my previous repair shop was charging me insane amounts and never actually fixing the problem. Amr and his team took the time to REALLY figure out the problems and fixed them all. What an AMAZING company! So glad we found them! Thank you Amr so much for everything you did for us!!

Late in posting this review, but Amr did an excellent job on my Jeep over the summer! I was looking…read morefor a professional repair for my sun faded roof and hood, and the results were amazing! Service was fast and communication was great. The invoice came in well below other shops I had quoted. My partner brought our BMW in for additional paint work as well and we were equally happy. Will definitely use this shop again.