1. 1st Interlock

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Mesa, AZ

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1st Interlock

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

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8 years ago

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Budget IID Ignition Interlock

Budget IID Ignition Interlock

(6 reviews)

I moved over to them and highly recommend. I had neverending car electrical issues from Intoxalock,…read morea shady company that will fleece you $ and worse leave you helpless by the side of the road, so I coughed up the money to break my lease and changed to Budget IID. They're like night and day. They get to know you and are both proactive and responsive with regard to helping you complete your MDV requirements correctly, not trying to trap you into hidden fees or extra installation time like Intoxalock. Having an in interlock is already stressful enough. Now I hardly even think about it whereas before it was actually wrecking my daily existence from technical problems. *Note: the equipment is modern here which you may not realize since nobody exactly shops around for interlock gear!

Absolute thieves. I have already placed a formal complaint with BBB and am in correspondence with…read moreADOT, the MVD and the Department of Consumer Affairs. What happened? Dec 15th / 1100: Paid $45 cash to the tech; Paid $200 to the office of Budget IID; Had device installed. Dec 15th / 1130: The device tells me I've reached my violation limit and will lock me out on the 20th. (By this time I have turned my car off then back on again 1 time since installation 30min prior) Budget IID was made aware of this and responded by telling me that "if I hit the brake pedal while starting the vehicle, that is considered a violation which costs $50". I double-checked the user manual I was sent, along with the paperwork I signed and nowhere is there ANY mention of hitting the brake pedal causing a violation. I told them I wanted it removed from my vehicle. They tried telling me I would be charged a fee for "early termination of contract" but I never signed a 6-month contract! I pointed that out to them and they responded by agreeing to waive the said fee (for early termination of a contract I never signed) but I would still have to pay the shop $75 to remove the device! lol Then when I asked where the rest of the $200 payment I gave them went they responded, again, with "Oh that goes toward your early termination fee:" (of the contract I never signed!) This has far surpassed ridiculous. It's a good thing I don't need that vehicle to get to work right now or anything or I would be screwed! I've given up on the back and forth and am escalating the matter to the proper authorities. I've attached photos of the emails I mentioned. I tried to upload the user manual they sent me (the one that makes no mention of a brake pedal causing a $50 violation) but it won't let me. If you're interested to see, please feel free to message me as I would be happy to send it to you.

1st Interlock - interlocksystems - Updated November 2026

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