Love this store. Emma and her employees are amazing. They treat you like you are shopping at one…read moreof the retail stores and not an outlet. When you buy a suit, it really comes down to the fit. Once you have your suit tailored, you will look like $100,000,000 for around $500. Pretty good return on investment. Lol

I've been to this store many, many times over a period of years. While I buy my suits at the…read moreregular, non-outlet Brooks Brother's store in Denver, I buy everything else here. Having tried many T-shirts, boxer shorts, over-the-calf dress socks and ties at many other stores, including Polo-RL, Land's End, custom tailored and many others, I find the best value and quality of these items int he 346 brand at the BB Outlet by far the best. I really think that the quality of these items is the best I've found anywhere at any price. The dress shirts: The 346 dress shirt is the best non-custom tailored dress shirt in the USA. No kidding. No other dress shirt looks as good, lasts as long, and has as reliably great-looking collar. The ONLY dress shirt I'd wear under $200, and for that price the $200 shirt is no better. The ONLY dress shirt for me, and I am super picky! In my case I'm perfectly happy to select my own wardrobe items and don't rely on the staff for anything but checking me out at the register, so can't evaluate staff knowledge. They offer to help and neither ignore nor pester me, so I'm happy. Though I don't happen to buy suits there they still represent a good value, but in my work I really do need a regulkar Brooks Brothers $1600 suit (which I buy on sale at the Denver store) -- you have to "dress to bill" and my clients pay $3000/hr for my time so you have to show up properly in the boardroom... In addition, many times I've not been able to drive to the outlet store as I live some distance away. They have always been happy to check stock and ship the items to me in my color and size preference with no shipping errors or delays. Overall, best value in men's business attire.

I've been trying to find a nice pair of casual dress shoes and have been looking in a lot of…read morestores. I couldn't find what I was looking for or anyone to really help me at those stores. But today I walked into Johnston & Murphy shoe store at the Castle Rock Outlets. I was greeted by assistant manager Mark B. Who was very professional and helpful in my quest for a pair of causal shoes. Because of his help I ended up buying two pair of shoes!!!! I wish all people in the public service could learn from how great Mark B. Helps his customers. I highly recommend this store and hopefully you too run into Mark there as you won't be disappointed in meeting him or his professional customer service!!!

Love this location and Johnston and Murphy's products. I've purchase shoes, socks, shirts and…read morejackets and I love them all. The staff here has always been nothing but nice and I enjoy chatting with them whenever I visit.

No service really this visit. Had to find an associate to open a fitting room. They had some…read morediscounts for the sale. Some clearance items. Good prices for blazers. Nothing caught my eye this time but it was a nice browse.

Today around 650pm I was at this store and a Woman incharge for closing the store very rudely…read moreprevented me to enter the store saying it's closed but the sign on the door said 7pm closing I showed her the time on my phone she said oh I'll give u 5 minutes be quick. I've been a CK shopper for several years but will not be visiting this store again and possibly not buying anything ever here.

Went to exchange a shoe which didn't fit for something else. Because I used a Visa gift card and…read moredidn't have it anymore, they issued a store credit. Which was fine. I tried on some jackets because I wanted a packable longer one for winter. But none were available in my size in the brands I preferred. I did find three other jackets which I liked. Everyday wear. Prices were good. The associate at the cash register was friendly.

BUYER BEWARE!!!!…read more Received a pair of joggers for Christmas. Wore them for maybe 3 hours and the right pocket zipper literally fell off!! Looked like defective zipper installation. Tried to exchange for another pair and they refused!!! Stated new policy is once you leave the store, no refunds or exchanges!!!

Went in to check out the new store. Lots of athletic clothing and soft T-shirts. I loved the…read morecollared t-shirt for men in the X-Large rack but needed it in large for my husband. Morgan was nice enough to ask for a stock check in back. Unfortunately none available. I did think he'd like it. There was a skort I was eyeing but I'd just bought some other items and wasn't sure I loved it. Prices are average for similar brands.

Definitely not outlet prices! Cute merchandise that and nice employees but regular priced!read more

Black Friday shopping and saw this store. Thought maybe my son would like something from here…read more Greeted right away upon entering even though the associate was with another customer. Bright and neat inside. He found a leather jacket he liked and tried it on. It looked good on him but then again most things do. He's lucky like that. But the price was out of our budget. $500. I'm sure it's a good jacket and would last a long time but as a teen, fashion is more important to him and he passed on the jacket. The store's price point is high and we enjoyed looking but didn't purchase.

I have never been so upset in my life after a shopping experience. Visited the Castle Rock Outlets…read moreand ran in because I saw a stylish flannel through the window. After shopping in the store for what felt like 10 minutes, I was curious if anyone worked there because, besides my 3 friends, we couldn't find one other person in this small store. A long time later 2 employees walked out of the back. I had already picked out the flannel I was going to purchase and a pair of sweats I loved. I was looking for my size in another pair of sweats before checking out. As my friend was waiting she briefly sat half on a display bench. After one of the employees saw her, she shouted at her from across the room telling her not to sit there. She then walked over to us saying extremely rude things and that my friend messed up the clothes, which wasn't the case. Upon being discussed with how rude she was, I decided I will never shop here again and put my clothes on the rack and left. As we were walking out, she yelled "bye" at us and then in a very sarcastic tone yelled "we are doing the best we can" By far the worst shopping experience I've had. I am disappointed because I really liked the clothing I was going to buy, but I couldn't believe what had transpired in front of me.

Let's be honest lulu is pretty dang expensive, but the fact that this outlet exists and I can get…read moresome of their clothes at a discount?! I am about it. The store is very well stocked, clean, and organized. Even some of their best-selling items you can find here such as the define jacket and scuba hoodie. The lady who was working the dressing room area was very helpful. They still try to give you a more personalized experience and will write your name down on your changing room. The people working at checkout are pretty quick. There is usually no line or if there is it is only like a 30 second wait to checkout. Definitely have this store on your priority list to checkout while at the Castle Rock outlets.

Excellent customer service. All the employees were friendly and very helpful. The store was clean…read moreand organized. I got some great finds and will be back again.

I love browsing this store, and by from there whenever possible. I like knowing it's a family run…read morebusiness - something we have too few of these days. I bought a birthday present from here back in the fall, and when I gave it to my wife she found that a button was missing. I brought the shirt back, and the employees found a way to make it right. I'll be back, and I'll tell my friends about this fun shop.

This is a great store for country merchandise! I wanted a Yeti tumbler for my husband's Christmas…read moregift and they were kind enough to take my order by phone and hold on to it for me until I could come in to pick it up! Very nice people and very cool store.

Different shoes here. It's hard to get a size on the higher level shelves. There appeared to be…read moreonly one associate at first and he was helping customers at the cash wrap. Two of us had shoe boxes fall down as we tried to get our sizes from up top. Well I didn't find anything which fit comfortably or had my size. Ended up with a pair of shoes for him. Came with a gift with purchase. Associate who rang me up was a manager and he was friendly. Prices are average. They do have a buy one get one at 50% off. So it's worth it to find two pairs.

I had ordered 2 pairs online since I live about half an hour away from a store location. I was very…read moreunhappy with the very uncomfortable pair I received. At my job I'm on my feet all day so comfortable shoes were a necessity. I usually get a pair of crocs but the specific style I like is very hard to find so I wanted to try rack room shoes. I used a day off to make the drive to this location since I live in denver. I have to say DEREK was very helpful. I'm very unfamiliar with shoe styles and what would work best for my job. I asked Derek for a recommendation and he recommended asics for my tired feet. All in all, phenomenal service. Will go back again!