I have never been so upset in my life after a shopping experience. Visited the Castle Rock Outlets and ran in because I saw a stylish flannel through the window. After shopping in the store for what felt like 10 minutes, I was curious if anyone worked there because, besides my 3 friends, we couldn't find one other person in this small store. A long time later 2 employees walked out of the back.
I had already picked out the flannel I was going to purchase and a pair of sweats I loved. I was looking for my size in another pair of sweats before checking out. As my friend was waiting she briefly sat half on a display bench. After one of the employees saw her, she shouted at her from across the room telling her not to sit there. She then walked over to us saying extremely rude things and that my friend messed up the clothes, which wasn't the case.
Upon being discussed with how rude she was, I decided I will never shop here again and put my clothes on the rack and left. As we were walking out, she yelled "bye" at us and then in a very sarcastic tone yelled "we are doing the best we can"
By far the worst shopping experience I've had. I am disappointed because I really liked the clothing I was going to buy, but I couldn't believe what had transpired in front of me. read more