super nice ladies at this nail salon. they helped me find the perfect color and took their time…read more 10/10 would recommend to everyone!! will be coming back!! thhankkk you!

I love this place, people working there are very nice and walk me through what I want I've come…read morehere everytime for my nails! It has such a nice vibe and I love it i honestly highly suggest it from a girl that got her prom nails done here then to just casual nails I love here

I have been coming to Lotus for 3 years and they do an amazing job! Everyone is so kind and…read morethorough your nails will look wonderful each time. The place is clean, beautiful and I don't trust anyone else to do my nails!

Making an appointment with Lotus Nail Spa is super easy over the phone! I called the day of to book…read morea regular pedicure and they were very accommodating. There's 1 hour street parking on Franklin nearby the salon. Inside the spa, it is very clean and doesn't smell too strong, which was nice. There were cute decorations around, which made it feel more homely. The chairs (manicure and pedicure) are sanitary too. There's lots of different polishes (gel and regular) and dip options to pick from. Some of the polishes did seem old, but there were plenty of colors. They also sell their house made lemon scrub in jars for $10, if interested. The staff was very friendly and my nail tech was communicative as well. It seemed like they had a strong and loyal customer base. My pedicure was done very meticulously well and had a lemon scrub and stone massage included. My nail tech shaped and cut my nails the way I asked, so I decided to add a regular manicure on the spot as well + they were able to fit me in! My manicure was done with care too - my cuticles were cleaned and my nails were shaped, cut, and painted nicely. This spa offers lots of services at reasonable prices - I'd definitely go back!

I've been going to Perfection Nails in Braintree since January 2026 for gel nails with design…read more Sarah did an amazing job taking her time to imitate the art that I had chosen involving images of the Japanese Snow Bird. I have since had appointments with Rachel. Again, the attention to detail. The professionalism. Excellent. Taking time to shape nails. I am able to get appointments when I need them. And the owner Jenny is very welcoming. I have since added on deluxe pedicures to my services. And am very pleased. Very calm, relaxing place. All manicures and pedicures have lasted 3+ to 5 weeks.

My daughter recommended this place so I was quite shocked. The customer service was disappointing…read morefrom the moment I walked in. Instead of a simple "Hello" or "Welcome," I was immediately met with, "Can I help you?" I said hello, and the woman again, repeated "can I help you?" The interaction felt cold and unwelcoming, as if my presence was an inconvenience rather than appreciated. A friendly greeting goes a long way in creating a positive customer experience, and unfortunately, that was missing. I hope the staff receives additional training on providing a warm, professional welcome to customers.

I would say this was the worst Mani/Pedi experience of my life. Everything was fine till I noticed…read moreshe was putting after shave on my feet. I looked down after she said they were done and it had looked like she spilt the bottle of polish on my nails. The polish was all over my skin and it was a mess. I asked her to please fix it and she said no it looks better this way. I said once again please fix this; this is not what I asked for. She proceeded to take the dremel and burn my skin. Onto my mani.. once again horrible, paint all over my skin and some parts of my nails not even painted. she forgot to put clear coat on some of nails.. My fingers are all dry and flaking.. my fingers hurt to the touch and some of them are bleeding. It looks like a 4-year-old did this and she charged me 60$. I do not recommend going here at all. This place needs to be shut down.

I went to Lisa nails salon and was treated badly. In all I paid $90 and got nastiness done, my…read morenails were infected the same night. Pedicure, she only spent 5 mins pedicure. My toe nails were not trim and paint were untidy. Her work is nasty and poorly done, althou she spoke to me nicely but she is racist with how she treated me as a customer. I had to go to another place and paid $50 to fix it. I call her and told her what she did and ahe ignore me and never refunded me..

This was my FIRST time going and I was excited until the day of my appointment where I was met with…read moredisrespect. The disrespect continued throughout my appointment. I will never go back and definitely do not recommend Vanessa. A few examples unaware of my appointment therefore ignored the doorbell and the knock at the door (Vanessa the girl who unfortunately was doing my nails opened the door with attitude and stated "do you have an appointment" (like wtf); had to text number and then was told my appt was not until the afternoon; had to show proof of my appointment; girl doing my nails burned my nails several times because she was rushing because she was unaware of my appt.; two set pedicure process I didn't want the second step because I was uncomfortable and just wanted to be done was then told "you know you'll still have to pay full price for the pedicure" (not what she said but how she said it and had to let her know I'm aware and money isn't an issue for me TUH) she then proceeded to make a smart comment (very unprofessional and immature); in front of her manager she wanted to act professional so I played along with her; at the end of my service she says "now you can leave and enjoy the rest of your day" (honey I'm off you're the worker TUH I hope you are able to enjoy the rest of your day).

Maybe it was a bad day but this was a crazy experience. And I paid for a top artists who butchered…read morean easy design.

I called for an afternoon same day appointment as a first time customer and was able to get an…read moreappointment no problem. I was greeted with many friendly faces and welcoming me in. I had Jen, she was friendly, helpful, professional, and easy to talk to. Very competitive pricing, pristine storefront, quick service, and my nails look great. I will definitely be back!

I called 3pm for an appt, they get me in for 5:45pm. I come in and immediately got sat. I thought I…read morewas going to be rushed.... But the complete opposite. I was blown away. I believe her name was Julie. She didn't skip a damn step. Soaking. Proper trimming of cuticles. Oil after. You can tell when someone takes their time vs rushing. Genuinely the best manicure I've ever gotten.

Perfect pedicure! Clean and efficient. Thorough and professional service. Will definitely come back…read more:)

I'm so happy with my nails! Quyen did an amazing job and really made sure everything was perfect!…read moreEveryone was very friendly and accommodating :)

AH-mazing place! I walked in and within a few minutes, I was getting my nails done. Emily did my…read morenails and she is a pro! My nail fill came out perfect and I was in-and-out quickly. Can't recommend this place enough!

I got my nails done and not even a few days later, my finger got inflamed, infected, and was…read morethrobbing with pain. Needed to get my finger drained and needed to be put on antibiotics