I hired Mark from a referral from another friend. I don't get referrals much…read more I would hire these guys again in a heartbeat! What a bunch of professionals. They work and communicate the way it should be. Very nice, understanding, Mark let's you know everything you need to know about windows, what is needed by law, and everything you ask them, because that is their business! I've already told 3 friends, so hope they will use them too. I've had 3 other contractors here recently for other jobs, and none of them did what they were supposed to, but Mark and his crew got the job done, showed up when they said they would, got it done in the time they said (4 windows, 2 very large and 2 small). I wish I needed more windows installed!

We absolutely LOVED working with Mark. We wanted to screen in our patio and were referred by our…read moreneighbors who had the same work done and loved it. Mark and his team are total pros. Super efficient, very friendly and professional, and most importantly: the work was absolutely excellent and done in exactly the time estimated. I will also say: especially being a woman, I am so used to contractors talking my ear off and trying to upsell me. Mark did none of that. He just asked what I wanted and delivered to perfection. Will definitely hire him again.

(This review includes a response to the business owner's reply)…read more I had a deeply disappointing experience with Paul's Windows, and I want to share it so that other homeowners know what to expect before working with this company. I reached out for a small bedroom window replacement and had one key requirement: that the new window, once installed, provide a minimum clear opening height of 13 inches. The sales associate, Art, confirmed via text that the manufacturer (Crystal Pacific) said it would: 13.1875", in fact. That was fine by me. But when I asked for that specification to be confirmed in the contract, in writing, Art refused. Let me be clear: I wasn't asking for a personal warranty on the product. I simply wanted confirmation that the installed window, as ordered and managed by Paul's Windows, would meet the functional requirement I had clearly communicated. Art repeatedly deflected, referring to "what the manufacturer said," but was unwilling to take responsibility for the result. When I asked for accountability, he became dismissive and eventually walked away from the job. I contacted Paul directly, hoping for a more professional response. Instead, I received a generic brush-off and a claim that the window wouldn't meet the specs, which contradicts what their own sales associate had already confirmed. Worse, Paul didn't acknowledge or engage with any of the valid concerns I raised around basic customer service, transparency, or professional responsibility. Ultimately, I wasn't asking for anything unreasonable. I was hiring a company to manage a job and deliver a specific result. If something went wrong, say, the manufacturer provided a window that didn't meet the spec, it would be on the contractor to resolve it, not on me to go chase down the supplier. That's what any responsible company would do. But Paul's Windows made it clear they don't see it that way. If you're okay with vague communication, contractors who won't stand behind their own work, and potentially being left to deal with problems on your own, maybe this company is fine. But if you want clarity, professionalism, and accountability in writing, then look elsewhere. § Paul's response below is a classic damage control move -- polite on the surface, but full of deflection and quiet rewriting of events. To clarify: the window in question would have met the required 13" clear opening. That wasn't in dispute. Art, their sales associate, confirmed that in writing and was fully prepared to proceed with the job -- until I asked for a simple written accountability. That's the moment everything fell apart. Paul's follow-up misrepresents the timeline and sidesteps the core issue -- not whether the window would fit, but whether the company was willing to stand behind the result they were being paid to deliver.

Really affordable pricing to replace 4 of my windows! Art provided a quote for one window and then…read morecame out with an installer to measure 4 windows and provide another quote. After signing the contract the windows were ordered and arrived in about 3 weeks. The installation team worked quickly and Art was there to see it complete. Retrofitted the windows to fit in my existing frames to avoid having to work on the wall. Added the grids to match the style of the old windows since I have a condo and HOA would probably have an issue if not everyone's windows matched since it's a shared building.

I've worked with Juan and Sunset Glass for years on multiple projects and even referred them to…read morefamily and friends because the work was always solid and punctual in the past. Unfortunately, my most recent experience was very disappointing. I hired them to re-caulk my bathroom tub and tile. The appointment was cancelled twice, and when the technician finally came, he showed up more than 2 hours late. This caused me to lose work time. When I brought it up, I was told it was because I hadn't sent the address after a cancellation, which doesn't make sense since they'd already been to my home before. Instead of owning the mistake, the blame was put on me -- despite my years of loyalty and clear communication. It's disappointing to see this lack of accountability. While I wish them well, they've lost a longtime customer and, sadly, don't seem to value the business or referrals I've sent their way over the years.

I used this glass company last week to fix our commercial glass door on Lake Ave …read more Juan the owner was extremely knowledgeable & professional. He fixed our door in mater of seconds. I am grateful for his expertise. Thank u Juan S

2026-04-23: I have used this company twice now. Both times have been fantastic. This time they…read morewent out of their way and accommodated us to make our project come out great. I couldn't be happier. I guess my review will include pictures from both projects.

The team of professionals at this company is honest, considerate, open to questions, and deliver…read morehigh quality product. We needed an accessible shower installation for our ADU. Michael Crooks was very responsive as a company rep and everything he quoted was delivered just as he said. The quality of the shower is excellent and we love the Koehler fixtures. We chose black on white to assist those with visual deficits and really like how they turned out! The fold down seat is also a plus for those with endurance challenges! The demolition andinstallation team of Jose, Gabriel and Jairo could not have done a better job! They were timely, efficient and professional. They demolished the shower and tub one day and took away all the debris. Then, the next day, they built the frame and installed the new walk in shower exactly as we requested. They were pleasant to have on our property and we're considerate in where they set up their workstation and parked their trucks. We did have a challenge posed by the installation day with company coming to visit us... And they worked out a mutually agreed upon date that met our needs. I highly recommend this company.. ask for this team of installers! You won't regret it!!

I got a referral from my other 2 neighbors who used them previously and their windows look amazing,…read moreDaniel and Alex were the ones that help with installation, their efficiency and attitude are the best, their work is neat and they make sure you are satisfied when each window is installed, and they ask you to let them know at any point if we are not satisfied with the service. The quality that you get compared to other companies, this is excellent value for service, pricing and quality. Make sure you request the team Alex and Daniel!

We had a fantastic experience with Irwindale Windows Co. for our home project. Jaci was superb in…read morehelping us select and install new Milgard windows and sliding doors, and we're thrilled with the result. What truly impressed us was the follow-up service. After the installation was complete, the workers did a final inspection and noticed that one of the window panels had a small flaw and the secondary lock on the new sliding door wasn't working correctly. Jaci immediately took charge and filed a work order with Milgard to get it serviced. Milgard's team responded quickly, scheduled a visit, and fixed both issues perfectly. Not only are we saving money on energy bill, the house is now really *quiet* from the outside noises. It's one thing to have a smooth installation, but seeing how professionally and quickly both Irwindale Windows Co and Milgard'shandled a problem gives us total confidence in their work. We had a great experience and highly recommend both companies! Thanks Jaci!!!

I contacted Marco at MJ'S Window. They installed 2 sliding…read moreglass doors and 3 windows for me in 2018. So in 2026 I called Marco again for a bedroom window and a patio sliding glass door in an almond color to satisfy my HOA. Marco made an appointment to come out for a measurement I gave him a check for a deposit and 3 weeks later he had my windows. Marco and his team came out on 3/18/2026 and installed the door and window they did an excellent job. I waited for a few weeks before leaving a review, it had rained for a few days a 2 weeks ago so far so good and No leaks. And Marco also cleaned out the track for the bedroom sliding glass door we had installed in 2018. I highly recommend MJ'S Window, Screen in Alhambra, CA

I highly recommend MJ'S Windows for their professionalism, good communication, and fair fees…read more Most window and door services no longer provide repairs, preferring to install new ones. It was difficult for me to find the repair service, and I am glad I found MJ'S Windows To fix my vertical sliding window, they needed to purchase new sliding parts. They provided fair fees and fast service. Marco made a good effort to fix my old sliding glass door, which was improperly installed and therefore badly skewed. I like that MJ's gives you the option of repair or new installation without commercial pressure. I will definitely contact them with a new project in the future.

Been coming here for years, a small family owned business, no frills, but they offer great customer…read moreservice, and custom building and repairing anything glass! I had them custom make a large mirror, had them come back, remove, and re-replace three times in 10 years! And each time they were professional, and reasonably priced! Will definitely use them again!

Robert and Rebecca were great to work with, very communicative. Robert was thorough and took his…read moretime installing our glass shower doors and mirrors. Good value, A+ experience.

they did a great job. On time, cleaned up their mess and all at a reasonable rate…read more I plan to have them come back and finish more work.

Two windows were fixed the same day! On time, pleasant, knowledgeable, and great price!read more

This place is really top-notch. East Pasadena she did a wonderful job. Everything is completely…read moreperfect. Staff are the friendliest I've dealt with. Honest about everything price, result and he did a wonderful job. I would recommend this service to all my friends and family. Thank you East Pasadena shade I would definitely use your guises service again!

I am a former satisfied customer, and have been unable to reach Dick at East Pasadena, to finalize…read moresome work we discussed a couple months ago. I made a number of phone calls in the last several months; he seems to have disappeared. I see they closed their showroom, and he is not calling back despite repeated phone calls. Does anyone know if he is still in business, and, hopefully is OK? Thank you.

Needed replacement for floor to ceiling sun room window. Bob discussed my needs by phone based on…read moresubmitted photos and my measurements. Gave me a rough estimate. Came out and took formal measurements. Obtained glass from his supplier, and did the installation in about an hour. Price was a bit less than his estimates, and very reasonable. Workmanship and clean up were excellent.

We recently received great service from Bob at Thrifty Glass! We needed help with a shower door,…read morefor a remodel at a rental house. Bob had our glass door ready for install in a short amount of time. He had good suggestions on what we needed for the shower. We appreciated that he was easy to get a hold of and always responded in a timely manner, unlike other vendors we have used in the past. Was a good experience. We'll definitely use them again in the future.